Address: | 28485 Interstate 10 Frontage Rd, Boerne, TX 78006, USA |
Phone: | +1 830-981-8565 |
Site: | fairoaksautomotive.com |
Rating: | 4.4 |
Working: | 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM Closed Closed |
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Luis Carrillo
My sons vehicles spark plug broke off in the head. The vehicle was running horribly, and at the time of the incident, he didnt know what was causing the problem, so he took it to Kwik Kar Care on Thousand Oaks for a diagnosis. Hed never done business with them before, but he took the vehicle there because it was convenient. After diagnosing the problem he was given a repair estimate of $2,200.00, which included labor to remove the head. As I had been doing business with Fair Oaks Automotive for many years, I called them and asked them for their opinion on the matter. In the years Ive done business with them, Ive found them to very professional, knowledgeable, reliable, and above all, HONEST. They advised me that removal of the head sounded unjustified, so based on their assessment, we took the vehicle to them for a diagnosis. Turns out the diagnosis was the same, but the cost to fix it - not even close!. Fair Oaks Automotive had it repaired and running like new for under $300!!! Talk about honesty and integrity in business - the automotive business at that. I have to say, I dont think Ill EVER trust my vehicle to anyone else. Thank you Fair Oaks Automotive. As for the other place - KKC - I wouldnt trust them to fix my flat!
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Carlos G
Return on investment is dismal; failure on their part to diagnose serious problems that could have left us stranded in the Rockies. AC problem misdiagnosed as low on Freon when in fact the compressor was malfunctioning. Failed to notice warped rotors and disc pads that should have been replaced upon inspection. Also failure to notice torn boots that were caused by a broken engine mount. WILL NOT return to this shop, very disappointed.
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Josh Andrews
This place did a very good job of replacing of my cars are shocks and struts. They were very patient as it took us about 5 times before the right part came in because it was hard to match part. We always come here to get our state of Texas inspections and they are always very quick with it.
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Beverly Albrecht
Fair Oaks Automotive is very helpful, honest, knowledgeable& professional. Everything that you want in an auto repair. I have used them twice and they were a pleasure to work with.
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Anonymous User
They have always been prompt, thorough, and friendly. They have always backed their work... Weve used them for 5+ years for our cars. Theyve built our trust.
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Kori Ashton
The team at Fair Oaks helped me when no one else would! They gave me a great price and had my car back up and running the next day! Thank you!
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Mark Dedmon
Very professional and honest shop. I have taken several vehicles to Fair Oaks Automotive for many years. Very efficient and trustworthy.
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Steven Schriever
Great auto repair at a fair price. Highly recommend and have personally referred others.
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Dana Dinkens
Very friendly, fast, and understanding. Would highly recommend to family and friends!
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Anonymous User
Never come between 1230-130pm. They are all at lunch together and will not help you.
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Anna Hickey
They have great service and friendly employees.
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Ek Gonzales
Always good fast service
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Whispers331
Great customer service