Address: | 11030 Culebra Rd, San Antonio, TX 78254, USA |
Phone: | +1 210-819-4324 |
Site: | alamoranchautorepair.com |
Rating: | 4.7 |
Working: | 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 8AM–3PM Closed |
MI
Michael Hampton
I am a retired SFC and moved here from FT Bragg. I have had bad experiences over the years with auto repairs. I have seen some of the worst but now I can honestly say I now have finally seen one of the best. Chad, Anthony and the entire staff are caring, professional and just good people. Their word is the bond and foundation that keeps me coming back. They will not do any unnecessary work on your vehicle. I brought my Durango in because I thought it wasnt running right. They kept it for a day and gave it back. I asked what did I owe them and they told me nothing. Anthony stated "I cant charge you because there is nothing wrong. It could have been the gas". How many places in SATX would do that. I do not and will not trust my familys safety to anyone else. Michael Hampton SFC (R), US Army Again, these guys have come to my rescue. My engine light came on and my truck was stuttering when I pressed the gas. I took to their shop and they took care of it in no time. Brandon and Anthony are some of the best customer service people in the automotive industry that I have ever come across. The rest of the crew are top notch and treat each car as if it was their own vehicle. I will not take my truck anywhere else. They are honest and up front with their evaluation of your vehicle. I have witness these guys go above and beyond to help customers. They understand that most people who come there are working people who value their money. They do the best they can to give each customer the best value for their buck. Like I stated before, my family safety is important to me so I trust no one else with our vehicles. Michael Hampton SFC(R), US Army
ED
Edgar Bonilla
My first visit to this location, my truck had a cracked u joint which most likely happened from our trip moving from Colorado to San Antonio. I was pressed for time so I went by the shop just before closing time and asked them to take a look. They inspected it quickly and gave me a very fair price and said they could have it done within the hour. No nonsense and an hour later it was done. My second visit, I had a head bolt shear off in the block and because of its location I wasnt able to get in there and attempt to extract it out. Took it to the shop, they quoted me a fair price, they ordered the parts and they called me to to schedule a drop off time. It was about a week and a half later when I was able to bring my truck in. The price quoted 2 weeks earlier was what I paid. Third visit, my wife dropped her car off for routine maintenance so I prepped her for the upsell, which we have experienced at previous shops. Afterwards I asked her how it went and she told me they never tried to sell her any "extra" services. I am very impressed by this locations professionalism and customer support.
TI
Tido Rodriguez
Went to Midas across the street and was quoted over $80 for an oil change for my Chevy Malibu 2012, after advertising $19.99 for an oil change. My car requires a synthetic BLEND... Midas only carries full-synthetic (which was to cost me more than double the price). While in the parking lot I spoke to my Chevrolet dealership & was told that it should only cost me something in the $35 range. I drove across the street to Cornerstone Automative & was on the phone with Chad who assured me my car only needed a synthetic blend & should cost be in the ballpark of $35. Bingo! Thank you, Cornerstone, for carrying the oil my car needed AND for being knowledgeable enough to know the difference.
GA
Gabriel Perez
With the new texas two step registration rules that requires to have a current inspection online on the system to obtain your registration or the inspection paper (they didnt provide)...... long story short they didnt put me on the state records system (which they should have done) so now i cant renew my vehicle registration without a new inspection which i wouldnt need. Will call tomorrow, if i receive help i will change this review PROBLEM SOLVED... EFFORTLESSLY These guys were really helpful solving my problem, they gave me a new inspection for 1 year at no cost, they were fast and courteous. renewed my registration today, online. will come back
YV
Yvette Garcia
Wow! What can I say. Cornerstone has taken care of all my needs on both my vehicles and have done an exceptional job each time. The staff, Chad, Anthony & Brandon all were more helpful than you could ever expect. They kept me informed every step of the way with the repairs on my car, offered suggestions on which path to take for those repairs and even went as far as giving me a ride home while the car was being repaired. The repairs have always been done in a timely manner with PERFECTION. You could not ask for a better crew. I would highly recommend them for any repairs on any cars old and new. They are the BEST!
SU
Susan Stoutamire
STAY AWAY. We took our vehicle to this shop to be fixed. They towed it to the dealership without our permission because they could not fix it. The dealership told us that they misdiagnosed it and it was not the part they said it was. We should have only paid approximately 150 for the car to be fixed but had to pay 1089 for a part and programming when that was not even what was wrong with it. They lied to me several times. The worse service ever. If you want to have to pay for a part after they misdiagnosed then go to this shop and you too will get ripped off.
RA
rachel garza
You have made a loyal customer for life. Im a single mom and as a woman I have been taken advantage of by other automotive shops (ladies can relate). That is definitely NOT the case here at Cornerstone. Im always impressed with their professional courtesy when I take my car in for service. I would recommend Cornerstone Automotive to EVERYONE who wants great, reliable, fast service on your vehicle along with outstanding customer service. Cornerstone is my first and only choice for my car. Chad and his staff are the best in SA and well worth the 27 mile drive!
VA
Vaughn Alvarado
Went to midas across the street for a oil change and tire rotation ( first mistake) and they obviously did not do it as the tire that was leaking was still in the same spot. Came here and they took care of my alignment, tire fix, balancing and rotation for under 150$, Great deal and they actually did the work! ( my alignment was getting worse and worse to the left and when they were done it was spot on) Good place too go, if you can manage the time they are open to take it here, definitely worth every penny.
RU
Russell Patterson
Fast, reliable and honest. I have a 2004 Yukon XL that has been the most reliable vehicle I have ever owned. Cornerstone Automotive allows me to keep this vehicle on the road and in the best shape. They always run a thorough diagnostic test, for whatever I need, and then let me know the cost of the repairs up front, if any repairs are needed. The price they quote is always the best in town and they get the job done in a timely manner. This is my "Go To" auto repair place.