Pep Boys Auto Parts & Service

2336 Boca Chica Blvd, Brownsville, TX 78521, USA

Address:	2336 Boca Chica Blvd, Brownsville, TX 78521, USA
Phone:	+1 956-546-1934
Site:	storelocator.pepboys.com
Rating:	3.3
Working:	8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 9AM–6PM

Location

Photos 100

Reviews 23

Mkhitar Hobosyan

1. Labor prices are ridiculously expensive, 2. They do not even let you know that, for example, changing car alternator and giving them old alternator will give you cash back (COR) while in Autozone they do, it is a lot better to buy the parts from Autozone or similar places (parts will be somewhat cheaper), and most importantly just take it to some repair shop like Auto Repairs and they will change and repair it much cheaper. I changed here also my car tires and the change took like 4 hours or so. Do not recommend, or PB just make it more affordable and easy going... They will just fix whatever you have and give you long and scary list of what else you should do on your car to be safe-like 300-400 repair, and if you do not d it then... fine, your car still runs smoothly :)

Kimberly Howard

Worst customer service experience ever. First I stood there for 20 minutes before someone acknowledged my presences. Then i was passed off from service manager, to Arturo, to Sosa, then back to service manager, and then finally Arturo. All wanted was 1 tire and they act like it is the hardest thing ever. Then they get my car on a jack and then leave it and work on another car for a customer that is not waiting. So upset and irritated. Thank goodness I dont live here because I certainly would not be returning

Jorge Gonzalez

Out of all the Auto Parts & Service stores in this city, I would say this one is among the worst. There is never anyone in the front, it takes forever to find help, and the automotive service is a mediocre, overpriced, joke. Horrible customer service. 2 stars mang!

Gregory Sprinkle

Great Service and Great work. I work 6 to 7 days a week. I had a Sunday off and these people here are the best at what they do. They serviced my deasl and we were in and out quickly. It was all done right.

David Vasquez

Had a 1 oclock appointment for an oil change, and discount but didnt get attended till after an hour later. Also had to argue with personal to get my discount. Could have had a better experience.

carlos ramirez

Un poco caro pero mas calidad que otras partes

Carl Serth

They went above and beyond to help me with my questions and give me prices on items and didnt pressure me to buy more than I wanted

Tigre Cumbiero

es mae carro que otros pero tienen cosas de calidad

Lashonna Mclendon

Worst customer service ever!! Went in three times and they told me they lost my paperwork..I will never go back there again!!!

Linda West

Asked questions for some parts we needed an no one had any answers just brushed us off

Glenn McKinlay

Standing at register as employees chat in the back. No one ever came. I wont be back.