Address: | 15605 S Padre Island Dr # C, Corpus Christi, TX 78418, USA |
Phone: | +1 361-949-4949 |
Rating: | 4.3 |
Working: | 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM Closed Closed |
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mrmorrte
I have used Island tire and automotive around 6 to 8 times for oil changes and/or state inspections. Almost every time I have gone in there has been after work and have arrived 40 - 45 minutes prior to closing time. I have always been made to feel like I was imposing on them and they didnt want to be bothered that late in the day with my business. Around September 2014, I went in for an oil change during which time they punctured an O-ring because they did the job so quickly resulting in quite a bit of oil loss. The owner was very apologetic and corrected the situation and asked me to continue to do business with them. January 2015, I went in for an oil change to give them another chance and was immediately made to feel like I was imposing once again. I let the young lady behind the desk know my feelings and she was apologetic but also made excuses for her behavior. When it became time to pay, the young lady told me that the owner told her not to charge me. I insisted on paying and asked to speak to the owner. He came into the office from the shop and was again apologetic but also made comments as to why its a lot of trouble to change the oil in the Toyota Tundra. I paid the bill and will never go back!
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Kristen Shaw
AMAZING experience here! The linkage bar to our Dodge Rams transfer case had fallen out while in 4 wheel drive on the beach; our grommets had dry rotted. So we were stuck in 4 wheel drive and couldnt shift into 2 wheel drive. We asked some islanders that were walking on the beach, and 3 out of 3 people we talked to recommended this place! (So dont be fooled by its lack of positive reviews online) We got to the shop and told them what was wrong, and they immediately knew what it was as soon as they saw the part. A mechanic had to go get the grommets, so in the meantime they told us we could drive around until the parts came in. But we were stuck in 4WD and didnt want to damage the truck on dry pavement, so the mechanic took my husband out underneath the truck and showed him how to manually shift it. After all was said and done, it was a cheap, timely and easy fix! We would definitely recommend them!
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BILLY B.J. Gober
I have lived on the island since June 2012 went to use this shop 4 time since being here. Two out of the 4 visits were OK but two were terrible. Both time that were bad involved the dark haired lady that worked at the front desk. I will never go back again and you will be better off to choose service over convenice of this shop. It is hard to deal with someone who knows it all and will not listen to what the customer has to say.. Rolling your eyes and looking like it is a problem to do so dont work for me.I only asked her her mechanic to call me about the repair. The car had same problem in 11 months time to repair it right. This is not kind person I wish to have at my front desk. To bad Bill other customers said you are good at customer service need to fix rest of your shop. Old tires need to be changed !!!!!!!!!!
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Anonymous User
Ive had several repairs by them. Sometimes Ive had to bring it back but they always stand by their work and cover their warranties. They have a couple of great mechanics and a couple of good ones. The owner, Bill, is very good; customer service counts to him as much as a good repair. They will do basic stuff (oil changes, inspections) and also various mid-level repairs (bearings, CV joints, motor mounts, oil pumps, AC, etc.). Front service desk, Sally, is very friendly and on the ball. You dont have to wait around much; theyll get a quote quick and give rides if you live on Padre Island.
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Jennifer Merchant
I just moved to the island last year and really dont know anyone. Didnt have a way to take my broken down car up to get fixed. Island Tire was just around the corner. They are Extremely nice! The lady that answered the phone was nice and cared about my situation. She sent two technicians to my house to assess my car and take it back up to their shop. They really know what they are doing. Customer service is a 10! I would recommend them to anyone.
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Chandler Hasemeyer
Been here several times for all kinds of work. Usually have my car ready the same day or the next. They arent the cheapest shop in town, but you get what you pay for! Quality service and the best thing about this shop is that they communicate with you. They are quick to give an estimate and quick to let you know when its ready to be picked up, which is light years ahead of most other shops. Straight shooters.
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Anonymous User
I recently had them do some work on my truck and it was a great experience. They get to work promptly, and they actually call you back when they say they will. Their prices are extremely reasonable and I wouldnt hesitate to use them again in the future.
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Matthew Rohmfeld
Very nice People... I thought the bill I received was to cheap and offered to pay more, ( I was kindly turned down and told "nope that the final cost") I left with a smile and a fresh oil change.
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marc carter
Went in late afternoon for a state inspection. They got me right in and no waiting even though I showed up 10 minutes before they were scheduled to close their garage. Friendly staff.
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Dan Spaulding
Stopped in for a vehicle inspection. Staff was friendly. Waiting room was clean. They got me taken care of and out the door quickly.
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Casimir Vital
Friendly service, exceptional service, the most professional group of people to deal with in all of Corpus Christi.
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Rick Morrill
They offer very fast service and Incredibly reasonable pricing. I felt like I was a member of the family.
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Jason Patterson
Go talk to Bill for you service needs. Family friendly, honest, and a proud Navy vet!
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Alexander Boland
Phone just rings and rings....its this place still open or is it an old listing?
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Bernard Twardy
Fast , effcient, friendly and not pricy att all. Best OTB Automotive !!
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Michelle King
Does car inspections can get good used tires and other car services
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bill Easum
Most honest automotive shop Ive ever experienced.
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Timothy Kerner
Great and inexpensive service
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blythe gonzalez
Friendly reasonable
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Daxton Krugman
Great Service! :-)