Aransas Autoplex (SALES and SERVICE)
| Address: | 2352 W Wheeler Ave, Aransas Pass, TX 78336, USA |
| Phone: | +1 877-858-2921 |
| Site: | aransasautoplex.com |
| Rating: | 4.3 |
| Working: | 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–4PM Closed |
Location
Photos 1
Reviews 8
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Jamie Peal
Was in the market for a new truck for the wife and after looking around we had originally decided on a nissan armada, after working with two different dealerships with totally disastrous results we checked the local chevy dealers in corpus to check out Tahoes, we felt pressured by the two big dealers and one of them never even contacted us back to give us information on the vehicle we were interested, so about the time we almost wanted to stop looking i found the perfect truck for my wife and it was at aransas autoplex, it had everything she wanted and the price was very fair and lower than the local guys, i sent email request for more information and James Hollan responded withing a couple hours with the information i was wanting, we made arrangements to look at the truck in person via email which a lot of the dealers would not do as they want you on the phone to seal a deal, once we arrived there we found James and immediately he took us to the truck which he already had pulled up for us to see and drive, he did not try and sell the truck to us rather answered our questions while we drove it and we felt very comfortable with him totally, after we decided we wanted it the bargaining part took less than 30 minutes start to finish, they worked with us on what we wanted and gave a fair trade value on our old car which other dealers would not come anywhere close. i highly recommend at least checking them out as my experience was fantastic and my wife left with her new Tahoe not feeling any regrets from buying a new car.
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PapaC
BUY ELSEWHERE! AVOID SERVICE DEPT! This dealer sweetens you in the front and stings you in the end. Will shop elsewhere next purchase. Salesman was personable but new and lacked vehicle knowledge. Service dept is AWFUL and has made CRITICAL SAFETY mistakes on my vehicle. Sent a customer who purchased and never received the promised spiff $ from young "Red". I ended up with a Certified vehicle which had front end problems, both charging ports dont work (service just says oh, its not the fuses), Ive had brake problems they cant locate. The vehicle is poorly capable of pulling a trailer because of "Texas Edition" gearing which the salesman should have advised me about (he was told I was pulling a heavy trailer and late said it shouldnt pull it). After a year I am unhappy with the vehicle but EXTREMELY unhappy with the dealership. Made a service appt. two weeks ago and when I arrived I wasnt even on the schedule. I walked out and will go to a responsible dealership. I found a review posted by Rick G of San Antonio on the site YELP as it pertains to Aransas Autoplex. It will make you think twice especially if you are buying a dealer warranty.
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Richard Stoltman
Over Presidents Day weekend I developed a grinding sound in the front wheels of my 2006 Silverado pick up. Being from out of state I wasnt familiar with any of the dealerships in the area. Were staying in Port A so Aransas pass was the closest Chevy service shop. I called first thing Monday morning and they were able to give me an appointment for first thing Tuesday. I have nothing but good things to say about this service department. The service representative, Buster, assessed our problem, suspecting a brake issue. We had friends pick us up and went about our day. Buster gave me a call once the mechanic verified what the problem was, gave us an estimate of the cost of the repair, asked for approval to begin the work and gave us an approximate time of completion. Buster called me a couple of times during the day to keep me informed on the progress of the repair and update the time of completion. When all was said and done the bill was less than estimated, there was some minor tweaks that needed to be done as a new part used in the repair was defective and didnt meet there standards
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Jeff Holland
If you are looking to buy a car, new or preowned, Aransas Autoplex should be your first stop. Having bought several cars before, this was absolutely the best experience ever. Scott "Red" Kopelwitz greeted us immediately upon arrival, found out what I was looking for, and gave me exactly what I wanted. After looking at a new vehicle, he brought out a preowned one that had many more extras than the new one for nearly half the price. This was his first day on the job as a salesman, and he made the experience a pleasure. Normally sitting in the finance office is the worst part of the car buying experience, but Joe was great. No pressure, friendly-service. This is absolutely the place to go if you are looking to purchase a vehicle.
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Dale Martinets
My truck broke down late Friday afternoon, Me and my family were to travel to Austin for my parents 65th wedding anniversary that Saturday. Thanks to Robert (service writer), he was able to get me in, diagnose the problem, find the part and then personally pick up the part in Corpus on his way to work the next morning, and have the truck ready early the next morning for my family to make our trip. Not only that, he was able to work with my extend warranty company to cover the repairs. I have used your serviced department now for several years so my expectation wasnt to high, but Robert greatly exceeded those expectations with above and beyond friendly customer service. Thank You again Robert for your great customer service!
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Dorean Stewart
I am 73 years old and have had many bad experiences buying automobiles to the point that I rather undergo a root canal. Finely Aransas Autoplex and salesman Landre Liggins changed my opinion of car dealers and salesman. I purchased a 2015 GMC Cayon from Aransas Autoplex. It was a very pleasant experience. Mr. Liggins went above and beyond to find the truck I wanted. Everything he said he would do. Dealing with him was like talking to a real good friend. No pressure, No hassle! Miss Jay in the finance department was a pleasure to deal with, no pressure, just facts. I highly recommend Aransas Autoplex and salesman Landre Liggins if you are looking for a new or preowned auto. CM Stewart
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Bob Scidmore
Danger, danger, danger. Be very careful taking a vehicle here for service. I took my truck there for a routine oil change and tire rotation. They rotated the tires but did not change the pressures front to back. They did not reset the tire pressure monitoring system either. I pull heavy loads with it and they did not know how to do even the most basic service there is. Sitting in the waiting room I heard another customer complaining they did the same to him. Poor service, lack of skill and then an attitude on top of it. I took it elsewhere and paid to have it done right. I also contacted the company about it.
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William Scheidegger
This is what you would expect from a coastal dealer. They operate on their time not yours. Half the staff is clueless and the other doesnt care. If you are looking to buy one of the few high-end vehicles they have in stock, then they might help you out unless that is what they are trying to use to drive customers in. Or you have a trade in they think is a hot sale they can turn for a decent profit. I spent two days here with my parents trying to figure out if and what they wanted to buy, so this is from a non-buyer perspective.