Elders Absolutely Cool Automotive

Address:	27431 Hanna Rd, Conroe, TX 77385, USA
Phone:	+1 281-367-4814
Site:	elderautomotive.com
Rating:	4.6
Working:	8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 9AM–3PM Closed

Location

Photos 30

Reviews 7

Anonymous User

We have used Robert for our four cars since around 2002, and couldnt recommend him enough. He is a very honest guy with reasonable rates. He tells you what is wrong, and gives you quotes that are accurate. He has never "discovered" anything half way through a job and increased the price significantly on us. He doesnt encourage you to replace unnecessary components like so many shops. He is OK with you bringing him manufacturer parts to install (instead of the aftermarket parts he has access to through auto parts stores), and doesnt charge you more than his standard labor rate for the "privilege." He gets things done in a reasonable amount of time, and almost always by the time he quoted. He does a lot of work himself, and seems to have high expectations and good supervision of the one or two other mechanics that he sometimes has in the shop. I have once taken my car for stalling there and after several hours he was unable to find anything wrong (I bet it was a little bad gas). For four more years the car ran fine. He charged me only $30 for troubleshooting instead of running up the bill by suggesting to replace "suspect" parts. He also reassembled some struts for me for free when my garage strut compressor wasnt big enough. After 10 years of not being able to find a competent and trustworthy mechanic in The Woodlands area, it has been a total pleasure being a customer of Elder Automotive.

Sasha Kibodeaux

I had my car towed to them becausr the reviews for this place were amazing. I thought that they wouldnt be shady and would actually take good care of my car. Boy was i wrong. Thank god i got a second opinion. I went in with trasmission issue with my car. Basically i got a call that said the whole transmission needed to be replaced because all of their sensors were going off. Needless to say this place was going to charge me 6000 or more to fix thr issue. I couldnt afford that so i just got my car back and didnt use it. Recently the car was taken to another automotive shop and all the car needed was a little transmission fluid. Now tell me how i can get such drastically different solutions for the same problem? I have come up with 2 viable options. Either the mechanic at this shop doesnt have a clue what he/she is talking about or this shop is in it to rip people off. Its so sad that i cant even trust a mechanic to fix my car and be honest. At this point i dont want to take my cars anywhere. I would recommend finding a different shop you trust. Who knows if the work done at this place was even what was nexessary to fix the car or if it was the line the pockets with money solution.

Tessa Hill

Succinctly, Elders is the best in The Woodlands area, having worked on my familys many cars AND RV for a decade. Honest, helpful, sincere- they dont do unnecessary work. Theyve talked me out of unnecessary work more than once- of course they were right. As AC specialists that make their own hoses, they also do ALL sorts of car repairs, inspections, pre- (or post-) purchase inspections, etc. 5 friends that Ive recommend go there were equally impressed. Robert & Debra run a stellar business, Miss Evelyn is the worlds best shuttle driver, & I love everyone there as they are really good people, who will help you out when you most need it, like working late on a Friday to help get me on a road trip. I cannot say enough good things about them. Its wiser to have 1 shop take care of your car, rather than hopping around to cheap shops which can recommend (if not cause) unnecessary work. Elders has honest mechanics you can trust. I love Elders Automotive! Its a hometown family shop doing exceptional work with admirable ethics. Surely they are due a community award- seriously!

jorrie

I went to elders a few months ago to get my air conditioner fixed and they did a great job and every once in awhile the tube gets clogged so they fixed it no problem which I loved. But the last time I got that done one of the employees broke my door handle he told me to bring it back and they would fix it, so that left me under the impression that it would be free considering they broke it. I went back to get it fixed and he tells me that its going to cost me $90 to get repaired... I say but you broke it, and the employee up front who broke it said "well the car almost has 200,000 on it, how about I meet you half way" so whatever I paid the $50 at that point because I dont like going through my passenger door to get to the driver side or keeping my window rolled down to get into my car. Still think its ridiculous I had to pay to even get my car handle repaired on something they broke, so I WILL NOT be going to elders for anymore services due to the fact I had to pay for something they broke. Terrible

John Hendrix

I have been a customer for a couple of years. I have found Elders staff to be consistently very courteous, competent and professional. One of Elders policies that I appreciate is that they are always careful to avoid changing a part until it is implicated by diagnosis and troubleshooting. Consequently their repair attempts have a high success rate. They also have a free shuttle service to get you to work after you drop off your car. They are not the cheapest shop on the block but you get what you pay for; they provide value for the money. In the past I have attempted to save a few nickles by going to other shops. While this works-out some of the time, the errors made by these shops has cost me much more than the accumulated savings.

Anonymous User

Went to get a routine task done for my vehicle that should have taken 30 minutes ended up taking around 2 hours and they were not busy at all. Mechanic performing service could not find common components on engine. Guy behind the desk (I guess was a manager did not seem to be mechanically inclined) gave me an estimate for another simple routine service gave me a range of $400-$1500 (should have been at the most about $200) for an estimate and said it would take a couple of days to complete (once again should not take but a couple of hours max). Needless to say I will never return to this shop as I cant tell if they are just incompetent or dishonest could be a combination of both. Definitely would not recommend taking your vehicle to this shop.

bamboo dixie

Im writing this review in response to the terrific service I received at Elders Automotive. I have a late model camper van that needed multiple repairs... electrical and mechanical. Considering past work Elders had done for me. And, because I took a temporary job out of state. I left my van with Elders to have this work completed. Elders surpassed my already high expectations. There was never a moment during this entire project that I was given cause for any doubt or anxiety. The Elders team performed as I had expected only better. The repairs were completed according to plan and with no cost overruns! Thank you, Elders team! And, a special thanks to Matt for the assurance and detail he always provides. Walt The Woodlands,Tx