Veterans Auto Repair

11239 Veterans Memorial Dr, Houston, TX 77067, USA

Address:	11239 Veterans Memorial Dr, Houston, TX 77067, USA
Phone:	+1 281-580-1565
Site:	veteransautorepair.com
Rating:	3.3
Working:	8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–5PM Closed

Location

Photos 2

Reviews 11

for what

They seemed like good honest people. The reason I am giving them such a poor rating is because after he charged me $540 to replace the a/c compressor in my Mustang Cobra it only lasted for two months. My belts started making a loud sq-eel and all of the sudden I had no a/c again and the compressor clutch flew from under the car landing on the grass. I took my car back and now he is charging me $450 because his mechanic was not knowledgeable enough to know that you have to change the drier and a hose with a filter. So know Im almost a $1000 dollars in with an A/C repaired bye a mechanic who might knot know what hes doing. This is not how a man of his word does buissnes were I come from. If I told you I fixed it and you came back to me in two months I would feel ashamed of the job I did and fix it for you atleast at a discount or something. Instead I get a half English speaking man telling me that I have to pay for parts that they should have installed in the first place. So know I miss work because I dont have a car and I have to pay for there sheer ignorance. What is this world coming to. I am currently debating a law suit against the place. So if you are in the same boat. Email me and we could joint law suit the place. This is America and a business man should be held accountable for his word in one way or another. If not what kind of examples of men are we leaving for our children. We are not thieves and justice will prevail.

Avone Mahaxy

Brought in my car for a computer diagnostics due to check engine light on and misfire. They never plugged it to a computer or data logger. Did a few manual/visual inspection and assumed it was the ignition system and asked me to leave it overnight for further inspection at additional cost. I declined and asked to speak to the mechanic. I asked the mechanic if he was able to pull the cel code. He said no. He said it could be a bad coil and spark plug wires but i know i already tested resistance on both tested good. The mechanic seemed rude and incompetent. He was munching on sunflower seeds all the while talking to me. Bad communications! I paid $70 diagnostic fee for nothing. Waste of time and money.

Jr L

You pay $75 for a diagnostic before any repair even if the issue or problem is obvious. They will repair what you reported as a problem when you brought the vehicle in for service. However despite the $75 diagnostic they will not reveal anything other than what you brought the vehicle in for. There is no recommendation provided or a copy of the diagnostic itself. So after the initial repair you still have a check engine light and will have to pay another $75 for a second diagnosis for any further service

Tony Tran

Bad. Came in cause my engine light was on. One Hispanic guy told me diagnosis fee was 75. I talked to the boss there and he said it was 60... Anyway I got my car checked. They called me later saying it was a coolant leak and something was warped. Basically wanted to charge me $2500 for repairs but he said Ill "help you" with an engine replacement for less. Overcharged me $40 for a bottle of liquid aluminum to help seal the leaks. Never ever coming over here again.

Dennis Bui

Terrible service! Wanted to fix the piston ring in my RAV4, I already knew the problem but they demanded they need to do a diagnostic test. In the end, they said the problem was exactly what I said and now I have to pay $75 for a dumb test that I already knew what the problem was. I also did an oil change there, however now my car is leaking oil. Dont come here, youll waste your money and time.

Craig Hackney

I brought my wifes van in on a Saturday with a water pump leak. The job was completed that day at a fair price and my wife was on the road Monday morning. That was 5 years ago. Since then, my son, daughter, and I have had other great experiences at this shop. They explain the problem and install quality replacement parts at a competitive shop rate. I recommend Veterans Auto Repair to my friends.

Stacey Moore

Total rip off this company will rob you blind, I once came in for a brake job, this company quoted me $641, got a second opinion and paid $260. These people will especially scam a woman, dont go there you will regret it, try Tony Lim across the street.

Bradley Aaron Formanski

Excellent quality of service and parts at a fair price...thats the good deal you want on auto repair. No hassle here with low price cheap service.

Richard Jones

Like the service the service adviser Luis was great helping explain what was happening with my car they win my vote

Chassidity Jenkins

Went there and got a wheel alignment and my tires rotated. They lost one of my center pieces to my rims

Alex Gordon

Nice white guy however I overpaid for an alignment by 70 bucks