Coppell Tire & Auto

1203 Crestside Dr #160, Coppell, TX 75019, USA

Address:	1203 Crestside Dr #160, Coppell, TX 75019, USA
Phone:	+1 972-393-2521
Site:	coppelltireandauto.com
Rating:	4.3
Working:	8AM–6:30PM 8AM–6:30PM 8AM–6:30PM 8AM–6:30PM 8AM–6:30PM 8AM–5PM Closed

Location

Photos 8

Reviews 6

Anonymous User

Well, Im not sure where to start with the company. I was looking for a repair shop that was ethical and would not try to ripe off clients. Believe it or not, I had an oil change company recommend this company. While at the oil change company, I was given a quote for the repair items of around $460 by the Coppell Tire & Auto shop representative over speakerphone. I had asked for the worst case price for getting a knock sensor replaced on my car, as I had several quotes. When I arrived at the Coppell Tire & Auto shop, after waiting for two hours, I was given the same codes I received from Autozone (for free) and was quoted $862 including the $85 diagnostic fee. I thought about this dramatic change in price quote and decided not to have this shop do the repairs. So, here were my options, pay $85 to get my car or pay an inflated quote of $862. Obviously, I paid the $85 to get my car. I called the owner, Shannon, to explain the situation with one of his people giving me the erroneous quote. He was not even listening to me. His thought was that his people had done the diagnostic work. However, the issue was the his people had given an erroneous quote which got me in the door and wanted to jack up the price almost $400 to get the work done. I would advise any consumer thinking about doing business with this shop to get everything firmly in writing before using them! Or, alternatively, find an ethical shop to do business with! I will be reporting to the Better Business Bureau (BBB).

Kendra Paskey

Im sorry, but those other reviews must be from the mechanics. Do NOT take your car here, they are a complete ripoff! My husband took his car here because his ac was working sometimes but not others. They said it was going to be $741 to fix the blower motor, resistor, and wiring harness (I wrote all of this down). Anyway, he said no thanks. When I came it to pick the car up I asked them since the ac worked sometimes if it could just be the resistor or wires and not the blower motor, and he said no, its all of them. I just drove the car home (ac working at that time). I called my old mechanic who is too far away to go to and asked him about it, and he said it would be really unusual for all of those to go out at the same time, especially if the ac still blew on and off. My husband who is not a car person decided to take a look and found a wire thing connected to the resistor that part of it was burnt out. That part cost $100 new at Kia (we went and got one for $5 at a junkyard!) and he put it on in TEN MINUTES!!! And yes, its working just fine! Those guys are just thieves in uniforms!!! Im just upset that we spent $50 on a diagnostic fee when they were just trying to scam us! Id rather drive an hour to my old mechanic than take my chances with them!

James Yang

I took my car here to get the AC checked up on since it was running warm. They recharged it with refrigerant and told me that it didnt have any problems. 2 and half months later, the AC quits working and I bring it back to ask if they can take a look at it again. I get a call a little later, saying that I need to replace the whole AC system for $2500 including over $1k for a compressor that I found online brand new for $355. Anyway, I took my car back without getting it fixed because I couldnt believe that they could say everything checked out fine...then 2 1/2 months later...they say everything is broken and needs to all be replaced. I took it another place that did free estimates and found that the problem was a worn AC belt that they would replace for $120. I paid $150 for Coppell Tire and Auto to check my car twice. They couldnt find the problem the first time and then they wanted to replace everything the second time... I got the real problem fixed somewhere else. This place either doesnt know what they are doing or they do and just want to rip people off...

Chelsea Grubbs

Love these guys. I have a smart car that has had several problems and due to the lack of people that will or can work on them, things can get pricey, specially at mercedes. So I keep putting them off. First repair, the starter was going out. I get a call, so turns out there was just a bolt missing to hold the wires. Thats all you owe us for. Many mechanics would take advantage of this. I appreciate this is never the case. 2nd repair, quite a few problems caused by a rearender and a bent transmission mount that I had chosen to put off for about a year, actually more. Straight forward with me again. Very reasonably priced and now my car feels brand new again. No clanking or odd smells (gasket leak). I was so astounded by the new sound of the car that I drove around for at least an hour afterwards just enjoying it. Also both jobs I got my car back the next day or 2! The car still has some other odd issues from other things that werent necessary to fix at the time but Id gladly come here for every single one of them.

Phil Wade

Of the many states Ive lived in and the many different shops that Ive dealt with, Coppell Tire & Auto is, by far, the best. I continue to be amazed by these guys, and for several reasons. WIth four daughters and many cars to maintain through the years, they have always treated me well. After 8 years of service and many, many repairs on these vehicles, ive never once been disappointed. They have worked with me several times to provide a less expensive repair option. They always do quality work. Twice while sitting in the waiting area, I have witnessed them tell another customer that the repair was very minor and there was no charge. Who does that anymore? I thought that type of care and service was no longer existent. I was recommended to CT&A by a friend who bragged on them. That was 8 years ago and Ive recommended them to everyone I meet who mentions a car repair need. ALL of my family and most of my friends now use them. Theyre that good. You should give them an opportunity to impress you too.

Kent Darwin

The Coppell Tire & Auto management staff and their service representatives are competent at the work they do. The focus of the entire staff is on their customers. Recently, I had a nail in my tire that was near the side of the wheel. It could not be repaired and needed to be replaced. Compared to the dealer that sold me the tires, the cost of the tire replacement and the other services were 20 % higher than what I was charged for the tire and serivice that I received from Coppell Tire. The other company was adding services and costs that were not necessary for what was needed. Time and again Coppell Tire management recommends to me what needs to be done, and why. Then, the service representatives are competent at performing the needed work. Most companies I deal with day to day I would like to be in competition with; however, I would not like to be in competition with Coppell Tire. Thats the highest compliment I could offer any company. I highly recommend Coppell Tire & Auto for car care.