Goodyear Texasland

825 S MacArthur Blvd, Coppell, TX 75019, USA

Address:	825 S MacArthur Blvd, Coppell, TX 75019, USA
Phone:	+1 972-393-6988
Site:	texaslandtire.com
Rating:	3.6
Working:	7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 8AM–5PM Closed

Location

Photos 9

Reviews 5

David Smith

Before I start, let me say that I am not a relative, friend, paid reviewer etc. for this company, just a highly satisfied customer. I am highly suspect of the bad reviews on here. Are they possibly from a competitor or maybe just impossible to please type people? I have been doing business with this Goodyear for sometime and I am extremely pleased every time I use them. They service all of my vehicles and I recommend them to people all the time as a good and honest place to have your car serviced. The owners name is Jeff and I have never seen anybody as polite and committed to providing good car service as he is. He is extremely patient and several times while waiting for my vehicle to be serviced, I have seen him go to great lengths to explain in laymans terms a needed car repair to ladies and even men that did not have a good working knowledge of vehicles and their related systems. The owner is ALWAYS there and he is always very appreciative of any business he receives. Recently I took my old ratty Jeep in to have them do a safety inspection on it since it doesnt have to have emissions testing anymore and they only charged me $7.00. I was in there in another vehicle having an oil change about three months ago. I told them I thought the slave cylinder was going out in the transmission in my Jeep. On this particular Jeep transmission it is an extremely expensive proposition to change this part and requires removal of the transmission. Jeff told me that it might only need clutch fluid. I told him there was no place to add the fluid. He told me the fluid reservoir was hiding near the master cylinder and hard to see. I went home and sure enough I found it and it was empty. I bought a $4.00 can of clutch fluid and it solved the problem. Evidently there is a very slow leak somewhere in the system and I have to add a little fluid every few months. Thanks for the free tip Jeff!!! I also like to bring in my own oil and filter. No problem... I think they charge me like $15 or $20 for this. Most places absolutely will not allow you to do this. Another thing they do at this place is after every service, they send you a text to thank you for your business. I thought it might be an automated system but no... I sent a response back. Evidently it is sent from the owners personal cell phone. How is that for service? This place is the most honest car service I have ever dealt with. I also wanted to replace the battery in my old Jeep a while back. Jeff had it tested and said it didnt need a battery. Most places would have just replaced it without testing it. I dont think he even charged me for checking the battery. Unlike most car service places, this place will never try to sell you something you dont need. Oh one more thing. There have been times in the past where I didnt have time to wait around for a long car repair and did not have a ride home. They were able to give me a ride home. Talk about red carpet service! This place is the best! Great pricing, honest, convenient and fantastic customer service that is second to none. KEEP UP THE GREAT WORKS GUYS!

Joel Melles

I never leave reviews but I felt the need to leave one for this shop because I know (having a 7 year old Audi) how hard it is to come by trustworthy mechanics and I feel that Id be doing as much a favour to the local residents as I am to the shop.these guys are freaking awesome. I came in with a list of things that I felt like I needed to do, and they said theyd provide a free diagnostic. They actually, despite my list suggested a few of the things I wanted to do actually didnt need to be done. Fancy that! a mechanic that instead of trying to get you to do stuff that you dont need, says that you actually probably shouldnt do something youd planned on doing. I brought it in the morning, and when I listed the things I needed to get done they said that it would be hard to complete in a day. I mentioned that I was on a client out here and needed my car back in the evening and they somehow still were able to complete everything. When I got to the shop they mentioned that my reverse lift was out and when I told them that I was aware but hadnt planned on replacing it they said that they had already replaced it but just wouldnt charge me! If eel strongly about google reviews because I use them myself, so Id strongly suggest anyone who has ever left a negative review(I know theyre out there because I read the reviews prior to coming to this place) give this place another shot!! Alternative you could always just go to someone else who just wants to up charge you. Im an auditor so you guys can trust this. Look me up on linkedin

Mark Riffle

Goodyear Texasland 825 S MacArthur Blvd, Coppell, TX 75019 is nothing more than a parts changer. They do not do any legitimate repair work here. Their solution is to just always buy a brand new part and change it out. For some things that works great, others its just a way for them to grab more money. They are always backed up and seem to take a very long time to do anything. I scheduled an appointment 3 days in advance to have my tires changed out. They said they wouldnt have my tires done until the day after. They were really pushing for me to get an alignment done even though I told him I just had one done the month before. The biggest issue was when I started having some issues with vibration in my car and they wanted to replace my motor mount. Which was fine because it needed to be replaced. However, the $280 dollars of labor that they wanted to charge me was not okay. I changed the motor mount out by myself in 15 minutes and saved myself the $280. The people there are fairly friendly, and if you need something simple they would be fine. Just be ready to pay more than you need to.

Thomas Sheffield

These guys sold me five oil changes early in the year and have been extremely unhelpful in letting me redeem them. They wouldnt do it without an appointment, they made me being it in according to their schedule--not mine--and even then they took hours to complete the work. My wife refused to deal with them anymore after the first time and on my most recent trip they assured me I didnt need an appointment over the phone then when I arrived they said they couldnt do it without one. This is more than bad service; they are making a concerted effort not to honor these oil changes. I only got two out of the five oil changes I was sold and they succeeded in making it no longer worth the money to deal with them. The store has a goodyear sign on it now, by the way. I wouldnt trust them with any serious car work after this dishonest treatment.

Niti Shah

I went in with my flat tire last year and just like a previous review I was told that since the hole is too close to sidewall to lawfully repair it and so I need a new tire. Infact he said I need at least 2 new tires to keep it in alignment. To add to it he said your other tires are old too so you might as well replace it (They were 2.5 yrs old). Dumb me. I did not go for a second opinion and got sold to replace all 4 tires for $1000 instead of a $5 repair. Very unfair practices. I would have not realized it. My husbands car got a flat tire as well and when I heard the same story again. I realized that I was conned. Go anywhere but them for your car!