Address: | 743 U.S. 287 Frontage Rd, Mansfield, TX 76063, USA |
Phone: | +1 817-473-6901 |
Site: | walnutcreekautoclinic.com |
Rating: | 3.2 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–4PM Closed |
ST
Stephanie M
While the mechanic was kind to deal with, it was the fact that they entirely FAILED to detect that the massive hesitation our car was having was not due to the CO2 sensors in the car being bad (which they werent) but it was because the spark plug wires had micro-cracks in them which was allowing the spark to jump across from wire to wire and screw up firing order. The mechanic had our car overnight for diagnostics, and quoted us $1,500 to fix the issue. Given we could not afford that, my husband took the car home and put on his thinking cap. He sat staring under the hood, running over every single part of the car he could until it got too dark to see anymore, but he still kept trying. It was then that he suddenly noticed a spark, in the dark, and realized exactly what was going on. The next day, he replaced all the wires, and much to our delight, the problem was completely resolved. Here we are 200,000 miles later, and the car is still going strong, and has no problems with the O2 sensors as was suggested before. So, be sure to get second and third opinions before taking their word here. It appears they depend heavily on "machine read outs" rather than mixing in a little common sense to problem solve mechanical issues. This can lead to costly mistakes and wasted funds.
MA
Mary S
I had my son take his truck here because of a noise in the front right tire. They seemed to be very nice to deal with so I was encouraged. After looking at it they gave us an estimate of $4443.63. I told them I could not afford that and they offered a credit line that I could apply for. I had my son go back up there to look at what was wrong for that price. They did have it up on a hoist and showed him what there were LOOKING at. I picked up my son and said I would have the vehicle towed home. Once we were both home they called on estimated time of the pick up of truck. When I told them they said how are you going to pay for the $95 charge? What??? I should not have to pay that for just an inspection. They did not mention that to either of us at any time. Then after getting other estimates they were over 50% higher than other places for the same work. DO NOT TAKE YOU VEHICLE THERE BECAUSE THEY WILL CHARGE YOU FOR DOING NOTHING. AND IF THEY DO ACTUAL WORK YOU WILL BE PAYING OVER DOUBLE!!! Very very disappointed.
VH
vhop21
Incorrectly diagnosed the repair. The Ball joints they installed on my Sons vehicle came apart twice leaving him stranded. Thank Gid he wasnt going at a high rate of speed. They used two different ball joints both failed. I diagnosed the problem myself and found that the steering knuckle hole where the ball joint connects to was stretched causing vibration and dislodging the ball joint. They didnt inspect the issue like they should have. Said they would not warranty their own work because my vehicle had other steering issues. I should have packed it up then and left when he said that. They even accused me of tampering with their work. Why would I do that after paying them over $700 to fix the problem. Not happy at all with this place. They didnt even try to make it right.
TH
The Ashleys
Its rare to find a place that is both overpriced and does poor work... I brought my daughters Acura in to get the window fixed & because tires low...they wanted $400 to repair expensive, so when i declined they offered financing charged me $47 just to look at it & wanted another $50 to tape the window closed (its raining) Left hood not completely closed & didnt bother to air the tires. Needless to say I wont be coming back
AN
Anu Gupta
Took my vehicle in for 100k service last week. They called me in about an hour with an estimate for about $900 and explained to me all the recommended services . I thought it was a little high - more than what I had expected so I called the dealer and asked them for an estimate. The dealer quoted me $1500 for the same service. I had Walnut Creek do the service for me. I was very pleased with the service that they provided me.
SA
Sabeeh Khan
This is the only repair shop I trust in DFW. The owner and staff are level with you and dont try to force unnecessary repairs just to drive up a bill. I have had a pleasant experience every single time.
JU
Justin Foster
This shop diagnosed my vehicle quickly, quoted a very fair price down to the sales tax before starting the repair, and finished everything quickly. The staff was considerate and accommodating.
JE
Jeremy Whalen
This shop has done two Texas inspections for me and were friendly, helpful, and fast both times. I am new to the area but this place has already become my goto auto shop in Mansfield.
TI
Timothy Worner
Great experience. Very friendly with quality work at reasonable price. In and out in the amount of time I was told it would be.
GR
Greg Venable
This place is the worst place, nothing but a bunch of crooks! Please do not go here!!!! They have no knowledge of vehicles
A
Anonymous User
Rude and not helpful over the phone...Not even going to try them in person...
JA
James Allen
Treated like family here. Quality work and great prices.
RI
Richard Spellings
Super customer service and excellent mechanics.
AN
Andrew Dotson
I dont trust this place. I wont be going back.
KR
Kristina Murphy
They did great work on my vehicle
A
Anonymous User
told me to ###$@ myself