Johnson Storage & Moving Co, Agent for United Van Lines

Address:	4646 Bronze Way, Dallas, TX 75236, USA
Phone:	+1 817-987-6490
Site:	johnsonstorage.com
Rating:	3

Location

Photos 100

Reviews 5

Natasha Kaye

I was extremely impressed with the movers they were very professional, polite, punctual and were cognizant of items that needed special care. I appreciated that both gentlemen worked diligently, in a timely manner with patience and care. Both gentleman worked well together the lead mover was respectful and specific with his directions when speaking to his associate as they moved and lifted many heavy items. This is by far the best and really only good experience I have had with a moving company. From the beginning it went well Johnson storage and moving sent representative to my home to give an estimate and assured me that it would not go over the amount quoted and it did Not! That alone is unprecedented. In the past the companys I have used always have a surprise bill at the end with reasons that claim the office did not quote it correctly or some double talk regarding mileage. In the last 5 years Ive had to move three times and it is always stressful finding a good moving company, I would definitely use Johnson Storage and Moving in the future I believe the company does a great job screening and qualifying their movers . Specifically I would request the movers I used they were an excellent team, however if they werent available I would definitely have confidence with whoever they would send since my experience here from start to finish was a good one! :-)

Beau Offner

This company is HORRIBLE!!!!! They handled our move 10 miles down the road and it was a nightmare from the start! The two crews they sent to our house argued and used profanity toward each other while they were in our home, they damaged MULTIPLE pieces of furniture because they didnt wrap our furniture (even though we were told they would wrap everything) and their regional manager that was in from Colorado had to come in his business suit to our home and help finish the job because they did not send a crew who had proper experience moving a baby grand worth $10K even though that was the first question I asked when getting a quote. To top off a very difficult 2 days of moving they are now not responding to us when we are trying to get our furniture repaired and replaced (the completely snapped a storage cabinet in half) . We paid the extra insurance on our valuables and now they are not taking care of all the items they damaged (and like I said the regional manager was at our house and assured us we would get our furniture taken care of). It has been over 2 months since our move and still not resolved. DO NOT TRUST THIS COMPANY!!!!!!!

Mary C

I had a very good experience with Johnson Storage and Moving. They were on-time, efficient and courteous. They wrapped my fragile items beautifully and everything arrived in perfect condition. I would definitely use their services again.

Lynne Darden

My man drives trucks for them and they treat him well

Fred Onsembe

Horrible employees they dont have customer respect