Pure Spa and Salon

5555 E Mockingbird Ln #300, Dallas, TX 75206, USA

Address:	5555 E Mockingbird Ln #300, Dallas, TX 75206, USA
Phone:	+1 214-827-4200
Site:	purespaandsalon.com
Rating:	4.5
Working:	Closed 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–7PM 10AM–6PM

Location

Photos 56

Reviews 21

Bailee Harbin

When we arrived, we were shown the Waterhouse. I had brought shorts and tank top to change into for the Waterhouse instead of a swimsuit as I had read reviews online saying to bring a swimsuit OR shorts to wear into the Waterhouse, but the girl at the front desk told me I could not go in there unless I had a swimsuit because it was co-ed. As if shorts and a tank top would be indecent???? I told her I had read online either/or and she hesitantly said okay but was visibly annoyed. Crystal did my mothers facial and she was really pleased. However, I do think they could have someone more pleasant working the front desk, I dont think asking the customer if they want to leave a tip is good service orientation, I find it rude and very forward. I had planned to leave a tip, but didnt appreciate being asked and especially considering my mother wasnt done with her service yet. Typically you dont tip until youre finished with your service and the esthetician did a good job. The steamroom was very nice but could have more lighting because with all the steam you cannot see and I almost sat right on top of someone. The whirlpool was cold, and we asked to turn it up, but after a half hour was still the same temperature, so maybe that needs to be fixed.

Natalya Cherry

Had a wonderful time with a good friend. Didnt use steam room, but whirlpool and rain shower were great way to relax and prepare for most excellent mani pedi I have ever had, and Ive been everywhere! Could use wider range of robe sizes. Water room whirlpool water was too hot when we arrived, went to front desk, and it was quickly shot full with cool jets to bring it down to bearable. Could benefit from adding extra towel stash in water room itself, as mine got soaked by accident. Otherwise terrific! Jennifer (who did my nails) and Nancy are a hoot (especially together). They kept the wine and water flowing. Jennifer is a thorough, attentive professional who has my lower legs smoother than theyve ever been and my feet as callous-free as theyve been since before I started running years ago. Her hot stone massage is incredible. Overall amazing. They even gave Groupon rate without forcing us to buy the Groupon (though their services regular prices are reasonable for the quality of the experience). Will definitely be returning.

Daniel Herrin

I am your typical man. I dont get massages too often and have never even thought of getting a facial. However, I felt darring and decided to treat myself to the "gentlemans facial". It included a shoulder massage as well as the typical facial. WOW... It was the most relaxing 60 minutes I have ever experienced. I dont know why I have never thought of doing this before. The facial starts with a gentle massage applied to your face. They then apply a steam machine that slowly warms and relaxes your face. After that you just sit there and get massaged on your face, shoulders, arms and head. I will be doing this at least once a month.

Anonymous User

I came in originally last summer for a Travel Zoo deal for a massage and facial. Since then I have become a regular client. They offer this amazing membership for $69 a month I can come in for an hour massage or facial and sit in the steam cave and hottub. I get the massage usually, but use the facial whenever I have an event. Its like Massage Envy, but you actually get quality treatment and a professional performing your massage. You get what you pay for... I recommend Pure to anyone looking to get a massage, facial, hair, or nails. OH YA, dont forget to ask for your complementary wine.

Alma Heredia

Omg this is one of my first reviews ever. This Spa is so nice and welcoming that Im thinking about coming back very soon. I got the Couple package and Kaity amandd Sebastian were just so nice and made the experience so wonderfully. I will be recommending this Spa to all my friends and family. THANK YOU to the front desk lady I didnt get her name, but she was so nice and explain everything to us so well.

Sublimely Bianca

LOVED Pure Spa & Salon! I was there a couple days ago on Friday (2/10/17), for a Mani & hot stone Pedi. The atmosphere was super relaxing. The customer service was amazing! My mani-pedi was done by Thuy (Twee). Shes such a sweet lady & did a wonderful job on my nails! I will definitely be getting all my mani-pedis there from now on! Im looking forward to trying some of their other services as well.

Anonymous User

I was impressed finally finding a Dallas Massage that was upscale yet affordable at the same time. My massage therapist was very friendly, I felt relaxed and and top of the world after my session. Ive been to many other places to get a massage in Dallas, but Pure Spa and Salon is hands down the best massage Ive ever had! Thank you! I will be booking a weekly appointment on a regular basis.

Jami Villanueva

Wish I could give them , negative stars. They ruined what was suppose to be a perfect day. They failed to call and let us know that pretty much everything they offer was not in working condition, all they could offer was massages. When asked how they can help us out ,Lauren was very impatient and rude. I can not believe I drove 45 minutes to this salon. waste of time

Mark Freeman

Hands down the best massage in Dallas! Ive experienced many day spas and massage therapist in the Dallas area, but after Pure Spa and Salon I was on cloud 9 and felt great! My muscles were relaxed and my mind was rejuvenated. Ive made massage therapy a weekly ritual becuase of the excellent treatment at PURE!

Anonymous User

Pure Salon is the most unsanitary spa I have ever been to. Do not recommend unless you want a disease. Esthetician attempted to use paper from the floor, used popsicle sticks, and argued with me on what a bikini wax was. Do not recommend!!!!

Anonymous User

Ripped us off big time. Wife got the time mixed up, so they rushed us into the massage room, gave us a 20 minute massage, and charged us for a 50 minute massage. It was our anniversary weekend too.

Anonymous User

Ive been twice now, both times to get facials... excellent facility and amenities, plus great service and friendly staff who know what they are doing!! Will definitely be a repeat client once a month.

Michelle King

I got a Swedish massage by Heidi and she was fantastic! Afterwards I felt completely relaxed and ready to book the next appointment. I highly recommend her!

Kathleen Callahan

Had a signature massage with Leona. She worked on my back and shoulders and I feel like a new person. Will be going back, highly recommend.

Mary Monroe

The Laser hair removal with Brandy is awesome. She is very good and patient and makes this painful process a pleasant experience.

Anonymous User

Katie has been cutting and highlighting my hair for years. She is always really friendly and does an amazing job.

Courtney Walker

It was my first visit to the spa and I had the BEST massage by Paul! I will be returning!!

Stephanie

Called Friday for an appointment Sunday and they said theyre completely booked...

Matt Sundberg

Get my haircut here and Katie does a wonderful job every time.