USPS Post Office
| Address: | 401 Dallas Fort Worth Turnpike, Dallas, TX 75260, USA |
| Phone: | +1 214-760-4545 |
| Site: | usps.com |
| Rating: | 3.4 |
| Working: | 8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM 9AM–8PM 11AM–6PM |
Location
Photos 1
Reviews 14
BR
Brooke Talisa_Lynn
I had a horrible experience with this for a registered article where it was left in the safe and not delivered as promised on the receipt. The supervisor who sits at the concierge station said it left, when my inclination went back to the post office 3-4 hours after my initial mailing. She was wrong, she did not go check anything and miserably failed to do her job. It was there the registered article for more than 3 days, when I went back to the post office- she was rude. She called to the back, and asked someone to look for the package and also said "she has customers looking at her" when I wasnt standing there long at all. She offered to express deliver my package if found, and offered to call me. Registered mail has a chain of custody and I also had a green return receipt attached she damaged my process and broke the chain of custody. She claimed on the phone she found the package and it wasnt open, but my disappointment in this main post office is a disservice to the American people. I cant confirm my article wasnt open in a new express packave, I cant confirm honorable delivery and we were failed. Please hire better supervision, and hold staff accountable- we will be escalating our claim on basis of fraud.
JA
Jason Adamik
Hard to get to if you dont know the area - like Indy 500 traffic with many merges, lane changes, exits if youre coming from the highways nearby. The WORST THING is that they decided to cut back their hours and its not updated on their own website or anywhere else online. I drove an HOUR and Twenty Minutes round trip to send a very important package Saturday evening when they were supposed to be open until 9:30 (multiple websites show this) and they closed at 8pm as of a few months ago. Wasted a lot of my weekend free time and about 54 miles of gasoline (about 3 1/2 gallons at $3.37 per gallon). Thanks, Dallas Main Post Office! A big plus was that the lady at the counter was sorry and very nice. Just having a nice interaction with a postal employee is so rare that it made up for paying $12 for nothing.
AM
Amb Patterson
I dont usually write reviews but when a place such as USPS becomes a foreign land to you after the years of Amazon prime you begin to wonder if youre even capable of sending out a package of your own. The head in chief of this location, Nadra McCain, sat at her operating desk and custom made an envelope for my package I was shipping away. Not only that she probably knew when I walked in the door I was completely unsure of what I was doing and she led me to the gates of certainty. She is a earth angel and made my day completely. Thank you again Mrs McCain, I hope we all can be as good at our jobs like you are at yours <3
DO
Donna Kitchens
Ridiculous on tax day - no postal employees collecting on Yorktown like in the past. No police guiding traffic except next to the mailbox entry area. You have to go to the drive through mailbox area for a postal employee to take your post.. Weve been in line an hour and are not even close. Construction on 30 has caused a nightmare. Customer service has gone to the dogs! US postal police standing in front of a locked gate could be directing traffic. Calling the main number goes to voice mail with a full box all the time. Cant reach anyone by phone. No wonder the postal service is hurting. Absolutely NUTS!
MA
Mark Donahue
I have a certified letter that sent to their office on 10/16/15. It was supposed to be delivered on the 17th of Oct. Its been almost a week and all they can tell me or their website saying it is between Dallas and my home town where its supposed to be delivered to my house. It should not take this long for mail to be delivered especially if it is considered priority. Deliver my package that Im supposed to get . quit playing around.
D
d j
I dont know who the postman is that delivers for the George Allen court building but apparently he cant read Because on multiple times he has put mail in the wrong box I have a confirmation that a package was delivered to that building for me it was never received there so Im thinking he put it in the wrong box Im not very happy with the service from that post man so I will be filing a complaint
ED
Eddie Tamez
Absolute worst post office ever. Ive have been calling the # they have listed for 5 days straight. They never answer the phone and Thier voicemail is always full. Ive had a package thats been sitting their for 5 days now with absolutely no movement. I will have to file a claim against this joke of an establishment. Wish they would get off Thier lazy asses and stop stealing peoples packages.
MA
Marisa Harper
The employees at this post office are actually helpful....When I first walked in, one of the employees greeted me from the counter and asked if she could help me with anything. I can honestly say, that I dont think thats ever happened at another usps. I go to usps often, so this I will be going to this location from now on. In addition to friendly staff, they also have awesome hours!
BR
Brent Barnard
Wow, I never thought Id give 5 stars to a post office - but I arrived and theyve hired this amazing concierge who helps you with things that dont require a line. I just had a simple question and a box to drop off, and I was out of there in seconds. And the concierge was AMAZINGLY friendly. I was asking myself, "Did I just visit the post office??"
WI
willie hicks
The mail carrier for our route keeps our catalogs i sat here and watched her do so and she refuses to deliver our mail even though the people sending our mail keeps saying they sent it. Thats been 3 weeks. The dishonesty and nonchalant attitude of the situation is horrible. A package that i ordered is out for delivery and she just ran.
AN
Antonia Rodriguez
I get great service. I suggest that you set up a mail intern with a help desk to tell people what to do. And charge a fee, not free!!! I have seen people with a sweater, tissue paper and a Priority Mail box, expecting the counter to wrap it up, tape it, label it and address it!!! Thanks for what you do and what you have to deal with.
DA
Dallas Tran
I come to this office to return a package. the line was long but those lady clerks keep talking and work very slow. when my turn I told the clerk that I want to send just regular mail but she did not hear me and charged priority mail. if this lady shut up and pay attention to her job she could do a better job.
WI
William Perdichizzi
An item I ordered has been sitting at this facility for the last 7 days. I live just a few miles from it so whats the hold up?!! I was told by my local post office that I cannot retrieve my item from the facility and that I would just have to wait for it to be delivered. Ridiculous!!!
LI
lisa Allen
i ordered by mail at beginning of march .I t never came. check was cashed , cleared at bank. i reordered last week .Waiting for new order to arrive. Bank says they cant do anything once check clears. Number for post office, voice mail full.It is an isolated incident in my experience.