Address: | 16660 Wallisville Rd, Houston, TX 77049, USA |
Phone: | +1 832-376-6334 |
Site: | locktitestorage.com |
Rating: | 4.4 |
Working: | Closed 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–2PM Closed |
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Thad Fiebich Jr
My wife and i have 2 storage units here (comfort cooled). There are many reasons we enjoy storing here. 1) the air circulation in the buildings is great. We have stored here for over 6 months and our items are dont ever have dust. 2) between the autopay and my Quicken, im always on track. 3) the office is soooo cozy! It has the ambiance of a relaxing cafe.. with couches, coffee & snacks. Many offices in these services feel like a auto body shop, not here. 4) best for last.. drum roll.. the staff. You are treated like family! Pamela, Gene, Leslie, and Ayriel are all super nice and their mouths are frozen in a smile ha ha! If youre too shy to ask for coffee, they offer. If life is tough, they lend a sympathetic ear and work with you. I highly recommend storing here! Wonderful experience :-)
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Marisol Moran
I picked up a truck at the this location and the customer service was great! The two ladies did everything in their power to accommodate my arrangements due to some changes I had to make. They seemed concerned about our safety considering how bad the weather was that day. The customer service I was given is how EVERYONE should treat their customers. I dont remember their names but it was a curly haired lady and an older lady with glasses.
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Nikki Thompson
Words cant describe LockTite Storage. The staff was wonderful Mrs.Pamela was very helpful with every detail of our contract and insurance. LockTite is the first storage company I have heard that cares about the people and the community! I highly recommend LockTite Storage. I pray the Lord expands LockTite Storage abundantly.
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Alex Reed
The employees at lock tite storage in Channelview are awesome very helpful with a ton of very good customer service. Treated me very well made me feel at home. Storages were clean with a ton of light and Aryial and pamala are the best. If you are in the area I recommend this storage to everyone.
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Darwin Romero
Excellent service from staff and everyone here. Specially Leslie down at the Wallasville location. When I needed help with a moving truck for a very important move she went above and beyond to make it happen. Thank you so much and I look forward to growing along side you guys. DRM Construction
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Oscar
My dads truck got stolen from this storage facility a few weeks ago . Do not risk storing your property here. They were not even able to show us the video tapes of the security cameras. You would think a place that looks this nice would have better security. Be warned people!
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tiffany trahan
It was very easy and fast. Just wish they had specials for new customers. As in 1 month free or $25 down for 1st month. Other then that the space is nice and I like they have cameras. Staff is nice and I understand they can only give what the owners allow.
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Jossep Diaz
Overall experience was ok. They didnt have the truck I had booked and ended up renting another model. The girl at the desk was nice and perky but it was her first time by herself at the desk. Not the best experience, no the worse as well.
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mayra gutierrez
SURVEILLANCE cameras DO NOT WORK! Poor customer service. Dont store here unless your willing to have your property stolen. 15K piece of equipment stolen without a single capture on video! Will not recommend this place to anyone!
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Karla Valdez
It is a very bad choice. My property and many others around me have been broken in to. Every time I go I see some door broken in. Very bad service and safety. Do not store your property here.
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Alfred Jr Guajardo
Staff are very courteous and efficient. Everyone have great customer service skills. Especially Ariel shes very efficient and very organized I give them a four star.
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Chenelle Sam
The staff here are very polite and the location is very nice and clean, they have a gold star in my book just based on their hospitality!!!!!
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Josie ybarra
I have not had any complaints about this storage facility. The workers are very nice and helpful, units are clean, very easily accessible.
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Dominick Hernandez
Awesome customer service. They are really friendly. Leslie and Pamela are seriously the best. Really glad that we chose to store here.
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Craig Schiro
If what you have has value do not store it here. Just do some Google work and you will see why!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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J L Harvey
Very knowledgeable, helpful and friendly. Would recommend to everyone. Reasonable prices, clean and well maintained.
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jared williams
It was amazing and very informative and Interesting, with great customer service representative. Gene/Leslie Lopez
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Tiffany Phillips
Super sweet excellent prices and extremely awesome customer service only place if recommend to anyone.
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Joe Rodriguez
They gave us a family friendly atmosphere, treated us to everything we needed and free coffee
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Flora Lazo
Es seguro y personal es amable
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jerry arnold
They have been very very helpful with my financial situation...blessed by their service
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Cortney Shipley
The owner and her employees are amazing! They are super friendly and very helpful!
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Brittany Bannan
Used this place years ago and using them again. Always have a good experience
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Janet Francis
Excellent service, Excellent location, I highly recommend this Go Store It.
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rickyanalytic
GREAT Place,, Leslie Lopez always willing to help ( she is a great person )
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Debby Moore
Everyone is Great they are very helpful and professional. Nice faculty
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Steven Bolech
Everything is nice and clean. Just wish it was a bit more reasonable.
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Kiera Nevels
Nice friendly service. Can pay even over the phone. Great.
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Jlevine1986
Leslie did a great job. Friendly and professional!
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Brian Franklin
Very nice staff. The security is average.
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Jose Acevedo
Really good place and safety everywhere
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Jarvis Holland
Great staff and prices
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Juan J. Rodriguez
Never any problems!