Address: | 11110 Meadowglen Ln, Houston, TX 77082, USA |
Phone: | +1 713-978-7115 |
Site: | westchasetireandauto.com |
Rating: | 4.6 |
Working: | 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 7AM–3PM Closed |
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Justin Brodnax
I gave this place shot because of other reviews, but I cant say my experience was the same. I called ahead and told them I would drop my car off at 11 for an oil change and state inspection, and was told between 25 and 45 minutes. 2 other vehicles pull up while I am waiting on my ride to take me to grab lunch. I get back at almost 12 and my vehicle has not been moved. I ask why and I was told sorry we got busy, but the other two vehicles that came in after me had been pulled in to be serviced. Once I get back to my office, I get a call that I also need two new tires when I know that is not the case. I received no courtesy call to let me know that my car was ready. When I arrived to pick up my car the first thing, I noticed was that they had left the trash from my old inspection sticker in the car along with the debris from scraping it off. Lastly, be ready to open up your pocket books here.
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Jennifer Williams
These folks have always been great. I stumbled upon them once after an emergency flat tire near them, and they were able to take care of it same day for a fair price. Since then, I have exclusively gone there and they have gone above and beyond to make sure any issues with my car are addressed, and never seem frustrated if I take it back when I think it might not quite be right yet. I tend to have to drop it off with no notice, and they dont mind at all. Ive paid the best rates by far than I have anywhere else, and they remember me when I come in. I owe a lot in particular to the owner and Roger, who worked really hard to make sure my car was safe to drive and fixed at bargain prices after an unexpected issue with my car shaking turned up. I highly recommend them to anyone. Fair prices, fair business, and they know their stuff.
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Christopher Henry
Ive been taking my Ford Explorer here for over 10 years now. I used to live and work within two blocks from it, however I moved away (25 minutes or so when theres no traffic). I made the mistake of taking my SUV to the nearby dealer this week. I declined to have the dealer do any repairs and will be saving over $800 on the two major repairs I need ($1700+ down to about $900)! Also giving me a nice loaner car with toll tags. Chad still remembers me and recognized my voice on the phone and still remembered my car (its been over 3 years since Ive been here as I havent needed anything except and oil change in that time). Furthermore, everyone I knew who worked with me when I worked down the street from here loved this place too.
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Michael Ross
Do not get an oil change here if you have an older vehicle. On my first visit for an oil change for a 1994 Lexus SC400 they took the liberty of using a synthetic blend instead of asking me if I wanted a synthetic blend. After 200K miles on conventional oil, part of the engine seal is the oil gunk built up over time. Insert a synthetic and it will brush all of the gunk away, resulting in engine leaks, as with my vehicle after 3k miles. Apparently they tried to wash the surrounding oil from the engine area which shorted out my alternator. They clearly have a number of combined years of experience so I cannot say whether it was malicious or incompetence. I can only say I will not be returning.
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Abi Dupuy
My husband and I came here to get both of our cars serviced. He needed an oil change and tire rotation and I need an oil change, inspection renewed and air filter replaced. During my inspection he noticed I needed two new tires which of course racked our bill up... we were given an amazing deal, to say the least, because our ticket was going to be around $600! The guys working there truly care about customer satisfaction and its refreshing to get that level of service! We will definitely be getting our cars serviced here as long as we live in the Houston area.
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Dany Delcid
Well these guys sure remind me of how a trip to the auto repair shop use to be like. Took in my 1970 mustang to have my spark plugs replaced. The management were great. Chad made me feel welcomed and at home. After awhile chad and a mechanic named mikey brought me to see my car and showed me that i also had a valve cover leak. I had no idea and i was glad they had pointed that out to avoid a future repair. There was no hassle no classic "oh you need a major over haul" jazz like other crooked shops. I was very satisfied and will be returning.
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Ben Kendall
I have been taking my car to Westchase Tire & Automotive for over 10 years and they have done everything from oil changes, clutch replacement to engine work and and have always done the job right the first time and on time. (they even helped me get a window replaced one time) My Saturn has over 200,000 miles and is still going strong thanks to Chad and his team of mechanics. I recommend them highly for auto repair and maintenance. These guys rock when you really need your car fixed right the first time. They are 5 star, I guarantee it!
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Charles Scherpereel
I took my Toyota Sequoia in for breaks, struts, shocks, new primary belt and tune up. They did fantastic job. Gave me a loner for 2 days. The 2 old guys at the registers are honest and know there stuff. Asian mechanic guy computer geek wouldnt let it go out till he had her running perfect. Owner is right there with workers and checking that all rolling smooth.
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sal west
My dad used to say it is very hard to find a good doctor,lawyer and mechanic.i think i found a very good mechanic shop and mr chad is the best.low prices ,best quality best service , he is always there,even after hours.He will go the extra 100 miles for his customers.thank God there is still good people out there.
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silent sir
Really just a great auto repair shop...knowledgable, professional, honest, and super courteous..they shoot straight with you, and will help you out if they can. Theyre not dirt cheap, but for the work they do, their prices are reasonable. Probably as good as youre going to get in the auto repair business.
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Aida M. Ndiongue
I had just had a flat tire one morning on my way to work, coming out of my apartment complex that is 5 mins from this Westchase tire and auto. I drove to WT&A and Chad was able to help me in matters of mins and put my spare tire on!!! Would definitely recommend this place.
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Moody Soliman
Top notch experience. They shopped really hard to get the best parts for the best price. They did an excellent job and even fixed a few things that I didnt ask but made a huge difference. Thanks again Westchase Tire And Automotive staff.. Five stars are not enough!
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Adam Gh
Came with me wife and they made me feel like a king they fixed our car when even the dealer couldnt fix it thank you guys for the great service and I will tell all my family and friends what a great shop you guys have again thank you and god bless you .
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jtslim32
Overall, had a good experience. Went in with a wobbly tire and three others towards the end of their tread life. Left with four new tires with road hazard warranty and an alignment on my 2015 Chrysler 200 for under $700.