Elite RV & Car Care

4703 Atascocita Road, Humble, TX 77346, USA

Address:	4703 Atascocita Road, Humble, TX 77346, USA
Phone:	+1 281-812-3085
Site:	carcarehumbletexas.com
Rating:	4.2
Working:	7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 8AM–2PM Closed

Location

Photos 63

Reviews 12

Charlene Singletary

There is absolutely nothing bad that I can say about Elite RV & Car Care. I made an appointment with the service manager, William, to meet with him this morning to look over my vehicle. I was nervous about cost and getting taken advantage of because, lets face it, Im a woman and I was heading to the mechanic. Backstory: A few hundred miles ago, I received an oil change from Jiffy Lube in Humble. A few days later, I noticed that oil was shooting out of the top of my engine block, staining the underside of my hood and coating my engine. I checked the oil and saw that it had been overfilled. Jiffy Lube denied overfilling (before even looking under the hood and checking the dipstick). My engine continued to smoke and oil was profusely building up under the valve cover. When I had William (of Elite RV and Car Care) check the level of oil, he found it to be overfilled and pooling in my engine. He made the necessary repairs (my valve cover gasket had ruptured and the PCV Valve was damaged.) We spoke at length regarding other issues with my vehicle and he let me know what I needed to change immediately and what could wait. He changed lightbulbs that needed changing without my asking and made sure my wiper blades were replaced as we were having inclement weather. I will make sure that every future oil change, brake job, and tune-up occurs at this location. I have never felt so at ease and informed as a customer. Two thumbs up!

Toi Soares

I am beyond pleased with the service I was provided! I brought my car in very late Wednesday evening (5.55pm) and I received a call from Mark the mechanic by 11 the next day. He had located two problems and was going to continue to look for why the car would randomly just not start. By 2 hed figured it out and told me he could have the part and it fixed by the next day. My car was done by noon on Friday! For the last 5 years every time I have brought my car into my old shop, it was at least 4 days before anyone even LOOKED at it, never mind actually fixed it! These people were extremely personable and genuine. I did not feel rushed, or put off and most importantly I didnt feel like my car was less of a priority because it wasnt a high end BMW or Mercedes. They let me know the cost of everything along the way and even kept the old parts that they replaced to let me see them. Again, BEYOND impressed with them. They are doing more than trying to make money, they are building a solid reputable business and they have earned a loyal customer in me. My sons car will be there next week and anyone else that asks for my reference will be sent straight to them. Great people, great service all around. If you are looking for someplace to feel comfortable about bringing your car, I highly recommend you give Elite a try. I AM BEYOND IMPRESSED AND VERY HAPPY!

Matthew Messenger

Met with William for the first time and he was very friendly. The staff greeted me as a "mom and pop" shop would do. I was told no work would be attempted without my say and that if they didnt think they could do the repair, they wouldnt play around. I would be given a reliable list of good specialists for the issue. My vehicle was checked in a timely manner and I was notified for pick up. I had arrived 1/2 hour after closing, but William and his staff kept their doors open for me! Wouldnt take my vehicles anywhere else. P.S. - They have military discount

William Shideler

Extremely impressed! Awesome new Service Manager William Staats has turned this business around! If youre looking for a straight shooter who will treat your car like their own I highly recommend this place. I dont even feel like Im taking my car to the mechanic. More like going to see some family. William will take care of you and if you have any questions he has no problems explaining everything to you. Im glad we have a trustworthy vehicle maintenance shop this close to home. Try them out. You wont regret it!

Robbi Cole

Brought my Jeep in to have it aligned this past weekend. They put a Jr. Tech on the job. He evidently didnt know what he was doing because I had to get my neighbor to finish what he started. Not only that, but they also stole 2 Starbucks gift cards! My husband called to speak to a manager and all they could say was "sorry". Not good enough! Will NOT use their service again nor recommend to anyone. If I could give less than 1 star, I would!

Irwin Casiano

Carl, Kelly, and the gang at Elite were so friendly and helpful to my wife and myself. We had very little knowledge about trailers, and they took the time to explain everything to us and make sure we were comfortable. They also didnt take advantage of us like other repair shops would. We felt totally comfortable leaving our trailer and car in their hands while we went on vacation for a week. Wed highly recommend using their services!

Steve Hinkebein

The team at Elite RV did an outstanding job repairing the damage to our RV after 3 of 4 tires blew out on a trip back from Florida where we picked purchased it. Matt arranged everything with the insurance company and got all parts ordered and repaired in a timely manner. We will be utilizing Elite for any other future RV needs such as annual inspections and repairs should we need any more. Thanks guys!

Daniel Armstrong

They have all new staff and owners. I was surprised with how professional they were through the process of getting my car to pass inspection after having failed at another shop, I will defiantly go back for future repairs and maintenance on all my cars, and motorhome. Thank you Elite car and RV care for the excellent work. I will defiantly recommend to friends and family.

Mike Rentfrow

I was absolutely elated with the great service and integrity I experienced. William treated my small project by their standards as if it was the only thing they had going on. What was extremely enjightening was how they were happy to do what they were equipped for and they were honest enough to say enough when something was beyone their ability. Tanks guys

Cassandra Ramos

Went in last week to get an oil change, I was in and out in 40 minutes or so. They are very quick, and William was so helpful and very friendly! The girl at the front desk was so kind, offering water and coffee if I got thirsty while I was waiting, the service was the bomb! You guys have my business! Thank you William and the crew for being amazing!

Deidra Lashmet

Had them work ok on my camper. Took weeks! Never called to say what they were going to do or how much it would be. So when I had an almost $500 bill for small minor repairs I was in shock. And they werent concerned with my dislike. Quality of repairs werent that good either. Will never go back.

Albano Sheme

Very nice peoples, good service. You have an urgent care on your car but you have no appointment, they dont turn you away. Also, for some small repairs you may need on the car they will do it free of charge. There are other reasons to grade them at 5 stars, just give it a try!!! Well done !!!