Address: | 117 Gasoline Alley, Kerrville, TX 78028, USA |
Phone: | +1 830-367-2200 |
Site: | a1transmissionskerrville.com |
Rating: | 3.9 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–12PM Closed Closed |
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Anonymous User
Watch for HUGE mark-ups in parts cost - after I came home from the shop to compare the parts cost of the paid invoice to Advance Auto online prices for my particular vehicle make, I was shocked! Many of the parts were the same part numbers so I now know where they shop. The parts cost on the invoice was between 113% to 149% higher than the cost of parts for a walk-in customer at Advance Auto. I was told I was given a discount but after this comparison, I feel a bit taken by a shop that I have used in the past and have paid plentiful. They do good work but they certainly pad the parts cost. I understand some margin is acceptable but at rates like this, I feel foolish for having believe them and the "discount" received.
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Anonymous User
I brought my car in because my check engine light was on. They wanted to charge me $76 to give me the results...and this wasnt even for fixing it! Fixing it was going to cost me almost another $300! I have taken my car elsewhere for this same issue in the past and was NEVER charged a dime just for a diagnosis. I think they were just trying to take advantage of a woman that they thought wouldnt know any better. ALSO, it took them 2 hours to give me my results, which seems a little odd considering they had 3 mechanics in the garage shooting the bull and not doing a damn thing. I do NOT recommend any sane person going to this place. SHADY.
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Diane Fischer
"Friendly Honest Service!" I want to say that the Employees at A-1 are so friendly and extremely experienced in vehicle repairs! They make you feel like they are your family and want to make sure you are driving in a safe vehicle. They explain all the repairs needed in a way that even I can understand and then give you a great cost for the repairs. I can recommend them to anyone who wants a friendly, honest, and cost effective repair group. I will be seeing them again and again as my vehicle ages-
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Mike Green
Ive been taking my cars to A1 for over 17 years and have always been pleased with the service and prices. Its been my experience to get an honest price for honest work and service. Keep up the great work A1!
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Joseph Walker
Great shop, great techs, and great work. They did a full rebuild on my F-150 trans and it now runs like the day it did when I bought it.