US Post Office
| Address: | 780 Farm to Market 1626, Manchaca, TX 78652, USA |
| Phone: | +1 512-282-1579 |
| Site: | usps.com |
| Rating: | 3.4 |
| Working: | 7:30AM–4:30PM 7:30AM–4:30PM 7:30AM–4:30PM 7:30AM–4:30PM 7:30AM–4:30PM 9–11AM Closed |
Location
Photos 1
Reviews 8
DI
Dieter Geithner
If it was possible to give zero stars, I would. We somehow forgot to get the mail for an amount of time long enough for our box in the "neighborhood" mailbox to get full. When we did check it, all we found was a note (form) saying that wed need to go to the Mockingbird Station to get our mail. because the box was full. Fair enough. My bad. You cant imagine my elation when I walked Mockingbird Station and there was no line at the counter. Ive been going to this post office for more than 15 years, and Ive never seen this. There were two counter clerks just waiting to serve me. Ive never gotten to the counter in less than 15 minutes. Ever. It was going to be different today. However, my delight was soon shattered. After approaching the clerk and telling her what had happened, she somewhat snarkily glanced at her coworker, then back at me. "Dutch door!" she barked. I replied "Huh?" "Dutch door!", she repeated and pointed over to a line of people. on the other side of the entrance into the counter area. "Oh" was all I could respond. I slowly shuffled my way toward the line, about 7 people long. The line moved painfully slowly, but after about 20 minutes, I finally got to the door and waited for it to be pulled in and opened, so I could once again interact with be face-to-face with another unhappy, disgruntled postal worker. But that was not to be the case. When the door swung open, it was the same lady from the counter. I re-explained who I was and why I was there. After plucking my drivers license from my outstretched arm, the door was shut smartly. Just moments later I was reunited with my mail and my drivers license. I somehow muttered “Thank you” in what was either an instinctive reaction of politeness that my mother had instilled in me years ago or a pathetic acknowledgement of the sorrow that this poor woman was suffering in a job that it’s perfectly clear that she hates. Im certain that she will muddle through her job until such time as she can start collecting her very lucrative USPS pension, which can’l (hopefully) be very far away. I have never received anything close to good service at this post office. It’s terrible. The only thing that I can think of to explain the level of service here is that they took everyone who failed at their job from every post office in Austin and sent them here. “Hey - If your performance doesn’t improve, we’re gonna transfer you down to Mockingbird!” That said, we had a wonderful letter carrier in our neighborhood a while back. Until she retired. If everyone at Mockingbird had taken a lesson from out letter carrier, service there would be stellar. But they didn’t. Apparently, it’s easier to be angry, bossy, rude, and somewhat passive aggressive than provide customer service. And it seems like the new workers there learn how it’s “supposed” to be from the workers that have been there a while. The service is so bad at this post office that if there was a way to do it, I’d cancel my service with the post office. I hate you, Mockingbird Station.
JA
Jackie LaVoy
I avoid this post office. It is the closest one to me but the people are not very friendly.
AU
Audrey Konkel
Service is always prompt and the lady that always helps me is quite nice!
JO
John Harris
Worst post office personnel Ive ever dealt with.
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Genevieve Moffatt
Service has improved greatly, very pleased.
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Nicole Braly
Bad service, always slow lines.
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Christine Bowen
Never too busy here.
KA
Kanoksri Chaiyakamon
Good