Address: | 1484 Churchill Dr, New Braunfels, TX 78130, USA |
Phone: | +1 830-625-1815 |
Site: | hitzfeldermoving.com |
Rating: | 4.4 |
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Heather Rosales
Well, this business had my first review removed, but I will continue to post it because its a fact and my neighbors need to know the truth. Their employee stole from me. They stole a small pencil box that had $195 cash in it and they also stole 2 Roku electronic devices. There is likely more that was stolen, this is simply what I noticed was missing. That same employee spent more time on his phone with his girlfriend talking about their financial problems than he actually spent packing. I paid $150 an hour for three men to pack and move my stuff but I only got the work of two and a half. Total bill was around $1500 and I guess I should have just called the guy from another company who would have moonlighted for only $500. When I contacted Gene, he simply said, "I dont know what to say, this never happens." He said he would follow up with me, but never did. The movers and myself were the only people who packed my house. I would never use this company again. Even worse, we tipped them very well and bought them dinner.
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JUSTIN KELLEY
This week would have marked the 4th time I have used Hitzfelder Moving personally, and have referred countless friends, family, and customers to use them as well. I have never had any reservations about sending someone to Gene, Rachel and their TEAM to handle a move. This time we had some closing issues with the buyer as well as the new home we were moving into. We had to do a partial move and then a follow up the day before closing because of the delay to remove the remainder. Hitzfelder Moving was able to accommodate and make it work for us. They really helped take the stress out of the situation. My wife and I will never call another company should we need to move again, and will continue to recommend them because they treat you like family. They are fast, efficient, affordable and professional. BIG thanks to everyone at Hitzfelder Moving!!!!
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Judith Wynn
This company moved my mother from New Braunfels to Austin a few weeks ago and we were VERY pleased with the service. We absolutely have no complaints. Three men showed up and each introduced themselves to us and were very polite. They had everything loaded on the truck in 1 hour. They wasted no time and drove straight to Round Rock and had her unloaded, bed set up, etc. in just one hour. I would definitely use them again if I needed a moving company and would recommend them as well.
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Anonymous User
This is a family owned and operated business. They provided advice and were always punctual in meetings. Their crew introduced themselves when they arrived on moving day, helped me with smaller packages that were not being moved on their truck. They accommodated our schedule and arrived at the new location on time and were again polite and helpful I recommend this company without reservation and would use them again should the need arise.
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Roxanne Dylla
This family owned business is one of the great ones. I have used this moving company twice and they have always been professional and polite. The owner was easy to talk to and very accommodating. The crews that worked both of my moves were very nice and willing to help. If I move again, I will use them! I recommend this company to anyone needing to move in the state of Texas.
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Ginger Paquin
We are mini storage managers and Gene and his moving team have worked with our Customers new and old all the time, and we always have good comments and feedbacks about them. I recommend them for anybody as they do good work and clean after their mess every time.
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Jen Wright
I moved from one house to another in New Braunfels and I received several referrals for Hitzfelder Moving. They showed up on time and loaded and unloaded perfectly. The price was on budget. I will use them and refer them when ever I can !
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Pat Wingfield
This is the best moving company ever! Estimate was accurate, crew was efficient and polite. They unloaded in a downpour, yet all went quite well. Would definitely recommend.
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Julia Davee
Great guys! They come in and out of Access Self Storage facility a lot. Give them a call for your next move!
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Victor Rosales
Guys were friendly, the owner seems to care about making things right.
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Hunter Croan
They did a great job! Very fast, professional, and affordable.
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Shane Gulley
Great storage facility, very nice folks there