II X Treme Automotive
| Address: | 24377 Cunningham Dr, Porter, TX 77365, USA |
| Phone: | +1 281-354-2500 |
| Rating: | 2.5 |
Location
Photos 1
Reviews 4
BR
Brenda Gainous
I used X Treme Automotive on Cunningham Dr. In Porter, Tx. to put a new motor in my 2002 Camry. The new motor was actually a rebuilt motor from another vendor and Xtreme Auto installed the motor in my car.The motor lasted approximately 6 to 8 months before it burned up due to my radiator running hot. My car was towed to a AAA garage of Christian Brothers in Spring, Tx. The mechanic asked me was a new radiator put in my car when I told him I had just had a new motor put in my car. I called Xtreme Auto and Kendell Kay the owner said at that time yes that they had replaced the radiator. He said they wouldnt change a motor & not replace the radiator. He said he could put another motor in my car for 3200.00 & I declined. I had to buy another car & sold the Camry for a loss at 500.00. I had previouly paid Xtreme Auto over 3600.00 with addtl fees & parts when I picked up my Camry from them. The new owner of the Camry had a new motor put in the Camry. I was informed that the old motor blew due to the radiator never being replaced when the new motor was put in by the new owners mechanic. I asked for the radiator and went to Fred Haas Toyota where I intially bought the Camry new in 2002. The service Mgr. pulled my records and the radiator was from 2003 when the dealer rebuilt my motor due to a stick puncturing the radiator and the car ran hot during a flood. I spoke to Mr. Kay & said I had found out that the radiator was my old radiator from 2003. I asked him why did he tell me he had replaced the old radiator. Mr. Kay at this time seemed agaited and denied ever telling me he had replaced the radiator. He said he never replaced it because I must have said I didnt want to pay for a new radiator because otherwise he would have replaced it. I told him I never declined buying a new radiator and wouldnt have known what services & parts would be needed to repair my car. I also said why would I pay 2300.00 just for the new motor and skimp on the price of 200.00 or so for a new radiator. Mr. Kay again declined to accept any responsible for the cars motor burning up due to a faulty radiator. I then reported him to the BBB in Houston. The BBB said Xtreme Automotive declined to acknowledge my complaint. BBB said the complaint would be closed due to "NO Response" & on record with the BBB for 3 yrs. The BBB said I could take Xtreme Automotive to small claims court & also make a complaint to the Texas Attorney General Office. This company is not trustworthy as far as Im concerned and caused me to lose over 3,000.00 in auto repairs. They refuse to honor their work.
BR
Brenda Gainous
I was just awarded a judgement on February 1, 2017 against Kindle Kay,the owner of II X Treme Automotive at small claims court. Mr Kay did even bother to show up at court. I wish this could have been settled a year ago for 1900.00 but now I was awarded much more. I did not appreciate lies told on me by Mr. Kay and his associates and hope we can resolve this matter ASAP.
BR
Brittany S. Gibson
Kendle Kay, owner of XTreme Automotive is the most honest, trustworthy mechanic in the Porter area. He always does whats best for his customers and goes above and beyond to help them, financially or otherwise. I would highly recommend XTreme Auto to any and every person I could.
SU
Suzanne Hornbuckle
Ethical people with great talent in repairing autos! My sister and I have been using them for years. We give them an A Plus!