Hughes Automotive

Address:	2100 E 5th St, Tyler, TX 75701, USA
Phone:	+1 903-597-0709
Site:	hughesauto.biz
Rating:	4.4
Working:	8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed

Location

Photos 5

Reviews 20

Bob

Was referred by an acquaintance as I suddenly sprung a severe fuel line leak. From Boston, a year in the area, had no mechanic relationship for this emergency repair. Showed up late morning on a Friday the weekend before Christmas. Left the car for a diagnosis. 3 hours later, needed approval to tackle the fuel line that if they couldnt repair, would need to keep for the weekend and order parts, materials and labor that would exceed $600, and parts may not arrive until Tuesday. Gave them the go-ahead. 90 minutes later, they called to say it was done, offered to pick me up at the gym. I was home for the weekend with a repaired fuel line, rotated tires, and an oil change for just over $200. A sincere pleasure to get excellent friendly service with a creative repair that may have exceeded the factory delivered condition.

Ceci Hodde

Dropped my car off because the steer wheel was shaking. I didnt expect them to get me in and out that day, but figured I could go ahead and figure out what the problem was and get on their schedule. They called me and informed me of the problem and cost, along with the severity of it. They were able to get me in and fixed that day!! Jay was great! Extremely kind and considerate! He told me my brakes was the only other thing that needed some attention, but that it was not crucial at this point. Due to the ease and great service, my whole household is now using them for any repair or maintenance needs! Ill see yall next week!

Ramon Cabrera

When in because my car would not turn on without a jump. I knew it was either the alternator or the battery but i wanted to get it checked out first. I went in and told them what the problem was, they were attentive and friendly. They told me they would have it checked out and ready by lunchtime. I didnt have another ride to work so i asked to stay there for a little while they worked. I went in at 8:30am and I was out of there by 9:30am, way quicker than what they told me. Very satisfied with the service and if I need any more repairs, Ill know where to go.

Monica Johnson Ballinger

My niece & I were at Hughes Automotive shortly after they opened one day last week. Mr. Billy was very informative & talked to me where I could understand what he needed to do so he could make sure the work was done properly & the issue corrected. Well, long story short, my nieces car was finished before noon & running AWESOME I might add. The price was very reasonable too. If I ever have issues with my car or my nieces car, we will be going to Hughes Automotive again. #HughesAutomotiveROCKS

Justin Penn

I chose Hughes Automotive because it was close to my apartment. The service here was GREAT! They verified what I thought was wrong with my vehicle. They only kept my vehicle for 1 day. Also, I dont know of many repair shops that will offer to bring you to work/home while your vehicle is being looked at. They also picked me up the morning my vehicle was ready. This really came in handy because Im fairly new to the area and have no family here in Tyler. They have my business for future repairs!

Dan Willson

Honesty and plain dealings. I have used Hughes automotive the past 3 years. Today they diagnosed the rattle in my older car. I was told it was not a necessary repair (it will not cause further damage or a safety issue). Any other shop would have pressured me to do the unnecessary repair which I chose to bypass on my 160k miles vehicle. I do need rear brakes and an oil change which they will complete quickly.

Noah Everett

Dont recommend. Went to have a timing cover changed charged $104 and they broke the hormonic balancer(or apparently it was broke already). (we were told they wouldnt tighten down the balancer when he called us cause it was broke but they went ahead and tightened it down). So I just got a call from the manger saying he didnt appreciate my review so I edited this. Thanks

Joe Parish

Wife and I from out of town with a water hose coming off the radiator. Drive one mile , fill with water over and over. We stopped by a local business and inquired about an automotive repair shop. We were told about Hughes Auto. They were right! Fast friendly and we were on our way back to Mineola with no leak in ten minutes. GOD bless.

Don T

I called Hughes Automotive to get an estimate for a water pump replacement at 8am. I got an estimate in 5 minutes, scheduled a repair appointment for the same day I got the review, and had my repair completed before 12 noon, at a very reasonable price. Very friendly staff, with quick completion at a very reasonable price.

Ash Downing

I own Andrews Carpet Cleaning in Tyler and we run a small fleet of vehicles in the area and there is NO other place that I would trust my trucks and vans to other than Hughes. Billy and his team are honest people that get the job done for a fair price and have a good turn around time.

Abh D

Ripoff. Took my car in and they changed a tire and ripped of plastic in the wheel well. $500. The tire was not even sealed properly and kept losing air until i fixed it myself.

Yasaameen Nehk

Hughes Auto has friendly. Honest mechanics I took my P.T.Cruiser there today They did a wonderful job and it is running great now. Fast friendly service.

Terri Reynolds

Hughes always gives great service and goes above and beyond of what anyone could expect. Their work is always excellent and they put the customer first.

Kasey Brunson

I called 5 Times the first time I called he picked up and I asked him for pricing and he hung up and never answered the phone again. Terrible!

Russell Grosjean

as always no surprises. quick , fair,dependable. I dont like to take anything back. billy gets it right the first time.

Jim Thornton

I was from out of town and needed to get my truck fixed quickly. I was in and out in 2 hours. Thanks

Wallace Judd

Helped me out from out of town to repair loose steering column and did a great job fair price

Matt Parker

It took a day for my truck to be looked at but it was a quick repair once it was diagnosed

Coby Lobaugh

Awesome Service , answers all questions , and is quick with a fix