Pelayo Plumbing
| Address: | 5250 TX-78, Sachse, TX 75048, USA |
| Phone: | +1 214-315-7672 |
| Site: | hstrial-mpelayo2.homestead.com |
| Rating: | 5 |
Location
Photos 1
Reviews 7
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Anonymous User
Its been a while since my last post, and its probably evident that I seldom feel the necessity to post a review unless there is an immense emotional response received from the experience. The mundane mediocrity of averageness never warrants itself for a review from me. With that being said, the honor of my first 5-star review goes to unlikely candidate. Its not an over-the-top upscale restaurant with exceptional cuisine, nor is it a hotel with the worlds greatest amenities. Its something that I believe we take for granted in our everyday hustle and bustle - a good plumber. This past week my water heater started leaking, and after 5 years of faithful service, it was time to replace the veteran. I promptly spend the next two days contacting different places trying to get the best deal I could. Not only was his pricing the most reasonable of the 20+ places I contacted, but when speaking to him on the phone, to my surprise he was actually willing to try to diagnose the issue over the phone and then give me (notice I did not use the word quote) an all inclusive price despite whatever building code upgrades would be needed. Some of the other places start off with a base quote and a vague I cannot tell you how much more it will cost to bring things up to code without sending someone out there, which I would be ok with except they would charge me for a site visit even if I did not decide to go with them. No, Im not bitter, but I digress. After deciding to go him, I called him up and scheduled a time where he could do the work. Michael showed up five minutes early to my house. I cannot remember the last time a contractor was on time, not to mention early... He showed up, we spoke, he went to work, finished things without delays, and I no longer need to endure a cold shower. More importantly, my wife could finally have a hot shower. My hero. I could stop here in hopes that you would take my recommendation based on his pricing and promptness, but that wouldnt be enough for a 5-star rating. After the work was finished he asked us when we wanted the city to come out to do the inspection. We gave him a day, and he set everything up for us. The day of the inspection, he called reminding us about the inspection and told us to let him know if anything went wrong. The inspector came, he inspected, and then handle us a nice little green tag announcing our victory over the city code. And we lived happily ever after. The tale continues… He called us again a day later just to make sure everything went ok with the inspection. And we lived happiER ever after. All joking aside, Michael is a stand-up, honest, professional plumber who gets the work done, and gets it done well. His promptness, politeness, and ability to deliver are what makes him a 5-star plumber in my book. I will be using him for all my future plumbing needs. To be honest, Michaels work and professionalism was the best that I have ever received in the service industry. So much so that I would have to say that it rivals my starry-eyed days as a youth, stomping on koopas and goombas with Mario and Luigi. Heres 5 fireworks and an extra 1-UP to Pelayo Plumbing. Cheers.
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B Foster
Nothing but accolades for my neighborhood plumber. Michael has been to my house probably half a dozen times to fix this or that. He has always arrived on time or early. He works quickly and neatly. Very reasonable prices. I have a shower drain that stops up about once a year. Michael showed me how I could take care of it myself but, to be honest, I keep calling him to do it when it happens because it is just so much easier. He has always worked on a larger project at my brothers house (bathroom remodel). They were very happy with their new bathroom and it looks great! Would highly recommend!
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Patrick Hodges
Incredibly impressed! Excellent service with very reasonable rates. We had several plumbing repairs that were needed. They went the extra mile to make sure we were happy with their work and their service. They even recommended another company to handle one issue they felt could do a better job given the specific situation. They took care of everything else and even added a few extra adjustments along the way. My wife has decided to buy some new faucets so I will be calling again for Pelayo to come and install them for us. I highly recommend these guys!
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Anonymous User
Wonderful experince!!! Lots of respect, great work, fast worker, very thorough, very reasonable. Mike even did some extra work that I had inquired about, and he did with no questions asked. When you need the best call Mike Pelayo!!! Great Job Mike!!! Kevin & Lynnette Clark
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Bobby Bullets
Outstanding! Top-notch workmanship, phenomenal customer service, all at a reasonable price. Takes the dread out of calling a plumber.
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Chris Zamora
This company doesnt even know how to shut off the main water line. They flooded my home. Would not recommend this fella.
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Gregory Suvalian
Excellent plumber with very good and responsive service