Quarter Moon Plumbing, AC & Heating

18838 FM2252, San Antonio, TX 78266, USA

Address:	18838 FM2252, San Antonio, TX 78266, USA
Phone:	+1 210-651-5899
Site:	quartermoonplumbing.com
Rating:	4.1
Working:	7:30AM–5PM 7:30AM–5PM 7:30AM–5PM 7:30AM–5PM 7:30AM–5PM Closed Closed

Location

Photos 15

Reviews 7

Keith Williams

I have lived in San Antonio since 1985 and Quarter Moon Plumbing is the first and only plumbers that I can recommend to friends and family. That got my business for life. My house shifted on its foundation 3 times in 3 years and Quarter Moon Plumbing identified that Topps Plumbing did not do repairs according to code. The great thing about Quarter Moon Plumbing is that they take pictures of the plumbing before repairs are started and after they completed plumbing repairs. They were extremely patient with me and empathetic that Topps Plumbing, a license master plumber, would take advantage of me when Topps knew that there would not be an inspection since I live in the county. The price with Quarter Moon Plumbing of comparable repairs completed by Topps was lower with Quarter Moon. Quarter Moon is great in the area of forensics and they know the plumbing code very well. Many different employees with Quarter Moon serviced my house and they were all extremely professional. They always cleaned up after themselves which is extremely rare to find that sort of professionalism in any type of home repair, regardless of type of contractor. They have pride in workmanship and they only use quality materials. Quarter Moon has my permission to show any of their customers my pictures. You can not go wrong with Quarter Moon Plumbing and I know you can trust Quarter Moon Plumbing for your most serious repairs. Their honesty exceeds what I have ever experienced with any contractor. I have confidence my troubles are over. The stress relief Quarter Moon provided is priceless.

George Bryant

I want to say that a few years ago I hired AAA Auger to fix a water spigot for me and they were reasonable and fast. More recently one of my employees broke one and I called Quarter Moon simply because I have a friend of a friend that works there. I called them at about 10 AM and they did not show up until about 7 PM. I was really upset by this, I expected this done much sooner. So, my luck, this water spigot was some different type of PVC, I think it was called CVC. Well, they did not have the part and the only place to buy the part closed at 5. They closed 7 hours after I called... So, I had to buy my customer a hotel room for the night. The next day they fixed the spigot and told me that my bill was just under $500.00. OMG $500 to fix an outside water spigot? I asked about the charges and they did feel the need to charge me $200 for the time spent on the plumber looking for the right part the night before. Then another $280 for fixing it the next morning. The part was less than $4. The plumber did tell me that the glue for this part requires 45 minutes of dry time. So, I paid the plumber $100 per hour for him to wait 45 minutes for the glue to dry and this started at 11 AM. Really, the guy could not take a lunch break at that time? Well, I am sure he did take a lunch break on my bill... Of course I also paid $100 per hour for him to drive to the store that sold the part he needed. Long story short, $480 to fix an outside plastic water spigot. I will call AAA Auger next time.

Zachary Hlavinka

***Plumber Robert is excellent but DO NOT HIRE THEM FOR HVAC SERVICE.*** I purchased their winter/summer maintenance service. When they came out for the winter service in January, they said my UV light was burned out. They said they would have to reschedule another time to return once they had located a matching replacement UV bulb. After 2 weeks I called the office and asked, "How long I should expect it to take them to find a little UV bulb?" After being put on hold for what felt like forever bc of their annoyingly juvenile phone commercials, the clueless receptionist said she would call me back bc the lazy/incompetent hvac tech was "still searching" for the UV bulb. I never heard from either of them. Flakes! If they contact me and replace the bulb for free, due to the inconvenience, I will update this review with a positive one. But I doubt that a company who cant find a little uv bulb or keep their word actually reads reviews like mine. Well see. Update 4/2017: Their phone number doesnt work. ???

Martin Ong

I received this company as a referral from a friend. I was severely disappointed with their service though. They baically charged me $100 to check my bathroom sink only to reccommend I change my faucet. I was fine with them charging a fee for taking time to come home to my residence, but when I tried to call back and reschedule so that they can replace or see if they could even fix it... I never got a phone call back. Even though the lady said someone would call me back that day. I would not reccommend this group to any of my coworkers or friends. The right thing to do was to not charge me right there and reschedule a time to replace my faucet or charge a more reasonable fee. And keep your word. If someone says Ill call you back... you expect them to.

Carol Schuppenhauer

I LOVE this company! The a/c division is second to none! Ricks been in the business for 20+ years and then theres Troy who is a super-knowledgeable gem! I had a problem with some work another a/c company did. Troy came out, took the time to thoroughly inspect, check, and test the unit that wasnt cooling. He was able to tell us what it needed and recommended I go back to the to the other company. When the other a/c company didnt want to fix it, Rick and Troy went above and beyond and spoke to the other a/c company for me to help resolve the problem. Im having Troy come back after the other a/c company does the work to inspect and make sure its done right. I couldnt ask for anything more! They have my loyalty and business for life!

Penny Pereboom

Quarter Moon came out to fix a broken pipe after another company supposedly fixed it. Apparently there were still issues and QM was extremely prompt, professional, and reasonable priced. They fixed our plumbing leak in no time. We have since had them come out for 2 more un-releated plumbing repairs and they have always exceeded our expectations! Im glad to know I have a trusted plumber I can call! Its so hard to find trustworthy contractors. I know Quarter Moon has the best interests of their customers in mind. I would highly recommend them to anyone for their plumbing needs!

James Lee

I have used these guys a couple times in my home. Each incident was quickly and professionally handled. I found quarter-moon after my home warranty company sent 2 incompetent plumbers to fix a stopped up washing machine drain. They were in and out within an hour, no further problems. When my main stack backed up, they came out and removed the upstairs toilet and rooted out the line. When I had a leak in the second floor shower, they repaired the leak on the first visit. Definitely not the cheapest out there, but it has been a one-trip fix each time for me.