Address: | 2140 E Southlake Blvd Suite L, Southlake, TX 76092, USA |
Phone: | +1 817-251-2693 |
Site: | epc16.com |
Rating: | 4.8 |
Working: | 8:30AM–6PM 8:30AM–6PM 8:30AM–6PM 8:30AM–6PM 8:30AM–6PM 10AM–3PM Closed |
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Anonymous User
I have been an Eagle Postal Center Customer for more than six months and I’m extremely happy with the exceptional service Joe provides. This past year my wife was serving our country overseas and my job kept me on the road more than half of every week. Despite living in a seemingly nice neighborhood, I had several parcels stolen from my front patio while I was away. This lead to concerns about the possibility of identity theft and prompted me to start a search for a secure place to receive both our US Postal Mail and other parcel deliveries. Joe provides that and more. He not only signs for all packages but also sends me an e-mail when they arrive. He even stores my overflowing mail during those occasional times when I spent too much time on the road and my mailbox was filled. He has even forwarded our mail to me when I could not get back in town. In short, Joe helps make my life easier and my identity safer by taking care of my mail. The bonus and is that Joe always has a smile and a kind word to add cheer to my day.
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Shawn Bodily
I dont live close to this facility, but was in Southlake for other reasons but I had a package with me I needed to mail on Saturday. So after a quick search I found this place was less than a mile from me, so I went. Ya Joe took of my package many people can do that, but he gave us a very warm greeting, engaged us in great conversation, and really made you feel like youre instant friends. Let me say that Joe Yoo (and the CEO his wife) are the epitome of what real customer service and privately small owned business should be about. Since I drive past Southlake almost everyday for work, when I have another reason for such services I know where Im going. What a pleasure indeed it was.
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Lorraine Merriman-Lee
Eagle Postal Center is my go to place for shipping services. I agree with all the comments re: customer service. Joe exceeds expectations, goes the extra mile, and makes sure youre getting the best rates. Consistent Quality; Excellent Customer Service; and a Great Attitude. I had a bad experience at a competitor early Summer. I found EPC and was greeted with a friendly smile, and a commitment to serve. I have not looked back. Thanks for all you do Joe and family!
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Anonymous User
Joe is the man! The entire store is so welcoming and is full of positive energy. The reason of course is Joe! He was so polite, jovial and helpful that I even forgot that I had come there to ship a package. He helped me get online and get the address I needed and I even got a free bottled drink just for stopping by. This place is so much more than just shipping that I would like to call it FedEx Plus!
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John McNatt
When you walk thru the door no matter what day it is, you are always greeted with a smile and a "God Bless You". Joe is one of the kindest people I have met and he puts a smile on anyones face. He really knocks it out of the park with customer service and delivers nothing but a 5 star service with all of your Postal needs. I am a permanent customer with this business. Joe just "gets it". Thank you!
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Anonymous User
I decided to go the Eagle Postal for the first time based on the solid reviews here. Theyre spot on!! I came to Joe to ship a large package. He was helpful, personable, and a true pleasure to deal with. He really takes it upon himself to go the extra mile to ensure his customers are well taken care of. Ill never go to another FedEx or UPS store as long as hes around.
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huma khan
Scan some document from this place, both the email address I provided to scan the doc were noted wrong by guy there. Waited there 20 mins to get document on my email thinking that internet service is slow. But, even after waiting for 20 mins I did not get, went inside again I check in which email address he send both the email address were wrong. Bad service
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Anonymous User
Joe the owner was great, professional, and very helpful. If you have any shipping needs or need a great place for a shipping address this is the place. Will recomend to anyone on the dfw area. Joe open one in las colinas or Dallas side of the metro.
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Anonymous User
Joe is the new owner of this place and has really increased the bar to an unprecedented level. Their customer service is outstanding, and he went out of his way to take care of me. I will always trust this guy to do the right thing.
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Jeff Brannon
Joe has always taken great care of me and my familys needs for shipping, packaging, notary services, etc. What a fine establishment with an owner who truly cares about his customers and their needs. Thanks Joe for everything.
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Angela Morrison
Excellent, competent and very friendly service and very reasonable prices! I highly recommend this business and will be bringing all my future shipments here instead of to the post office. What a breath of fresh air!
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thomas chandas
This is the best pack and ship store in the city! Joe knows everybodys first name and is excellent do do business with. I have been doing business with him for many years and i highly recommend them!!!
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Anonymous User
Joe is absolutely the BEST in customer service. He goes above and beyond the call of duty for all his customers! He also is always positive, friendly and very helpful. You can count on Joe.
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David Fordyce
Superior service and all visits are greeted with a smile by Joe Yoo. Highly recommend Eagle Postal Southlake for all your shipping, notary & mailbox needs!
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Daniel Folmer
Always super friendly, very helpful. Makes sure that you dont spend what you dont have to spend. Fast with orders too.
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Anonymous User
Experience the best customer service available and someone who is always ready to go the extra mile - Joe is the Man
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Chris Milliorn
Joe is fantastic! Met him today and he knows how to take care of a customer. Well definitely be back!
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Brian Stollfus
Awesome customer service! You dont find that at many places these days.
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Jeremy Brandt
Highly recommend. "Yoo" will be taken care of!
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Kate Glustein
Excellent service! Will definitely go back!
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Rhys Brown
Friendly service you could ever receive.
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Zach Francis
Had a great time here, awesome service!
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Koby Knight
Great friendly service.