Address: | 17331 Farm to Market 2920, Tomball, TX 77377, USA |
Phone: | +1 832-843-7941 |
Rating: | 4.6 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM Closed Closed |
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Nessa T
DONT USE H K AUTO SERVICES IN TOMBALL TX This place is not worth your time and your money. He is a crook and wont release my truck to me. He calmed that his credit card machine wasnt working when I know it was. He still has my truck so this is making 5 days. He has it from Tuesday 23rd 2016 at about 11:30 we dropped it off till Today Saturday 27th 2016. Luke my boyfriend had to call him to see what the problem was. On Tuesday and all my truck needed was some new spark plugs. So he had my truck for 4 days just for the spark plugs and one other part. But still has my truck as of now because hes a rip off and wont release my truck. He never got the right tool till the 4th day. His worker even told us that the tool didnt come in till 3pm on Friday 26th 2016. It only took him 2 hours with the right tool to do the 4 hardest spark plugs. On the first day after Luke called him. He told him that ever spark plug that breaks off would 30 dollars a plug. Than all of the sudden it went up to 90 dollars a plug. He never called Luke first we had to call him ALL FOUR DAYS. He never called to tell us about parts he was putting into my truck. Just told us on drop off that if a new part was to be pit it would be 150. We told him to call us before he done anything. But yet he never called us about any of those parts he put in my truck. Than today he lied and said he didnt talk to my boyfriend Luke for four days. Than told me as Im trying to pay for my truck that he talked to him everyday. Thats as Im waiting for him to run my card that refused to do. So which is it? You talked to him or you didnt?? This place is not honest, responsible, affordable, or reliable. He is the biggest crook ever.
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Jayne Woody
At 5:00 this evening my signal lights suddenly quit working, and I called HK with little hope of getting it taken care of right away since it was so close to quitting time. The problem was identified as a faulty hazard light and, although the part was not available on site, the folks at HK took the time to go purchase it and installed it immediately. My car was ready to go at 6:15, past their closing time. Thanks to HK for staying over and taking care of my issue when they could very well have put it off until the next morning. I would have had big safety issues without their prompt and friendly service.
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Todd Brown
I had originally asked for an estimate on some work I was told that supposedly needed done to my Tahoe. They did so and I went on my way with my second estimate plotting on how to pay for this quite expensive repair. I went back weeks later with wallet in hand expecting to pay for this repair when they actually looked at my truck an determined it to something completely different wrong and about $1000 less than I was prepared to pay! Honesty and integrity in a mechanic shop is very hard to find! HK Auto has my buisness and all my referrals from now on! Thank you so much for your honesty!
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Blair Martisnon
Love this place. They have a small town shop feel, and can take care of anything a big shop can. They dont try to sell you on things you dont need, or put in extra stuff thats not necessary. This is the only place Ill take my cars too. They have worked on my work trucks, my car, my brothers cars.
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Ron Hardy
Wife needed inspection done on Yukon. Pulled in 25 minutes before closing on a Friday and they jumped right on it. Asked what time they opened in the morning so I could come back for an oil change and they said since Im here, they would take care of it. Friendly folks!
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Patrick Duncan
I feel the guys here are honest did an evaluation of my vehicle and told me exactly what it would cost to repair it had it out the same day.. I dont want to go back but if I need to repair my truck this is place Ill go to.
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Ted Mielke
Honest and Thorough thats all I am looking for in a mechanic. They have worked on two of my vehicles and now handle all of our company vans. Plus they have a great view.
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terrence turner
They are honest mechanics and do really good and promot work. Highly recommend this shop
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Mandy Mckinney
Great service!!