Address: | 500 W Expy 83, Weslaco, TX 78599, USA |
Phone: | +1 956-854-4118 |
Site: | trufitathleticclubs.com |
Rating: | 3.7 |
Working: | 5AM–12AM 5AM–12AM 5AM–12AM 5AM–12AM 5AM–10PM 8AM–7PM 9AM–7PM |
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Jose Campo
The facility provides the equipment you need to stay active but it gets pretty busy during rush hours (after regular work hours when most people go), there are too many people for the available machines during that time frame. The training sessions I paid for worked well for some time but I started getting changes on my personal trainers and I had at least three different ones, and not because I wanted to, after the last trainer left I was not called back to set up the hours I had pending, after a while I finally stopped going and there were not follow up e-mails (In my opinion this is a big company and could set it up electronically) to go back or to set up training sessions. Importantly you may miss the part in the back of the contract where it states that the payments will be automatically renewed after your initial one year contract and that you are supposed to notify in writing to allow a cancellation (30 days in advance according to the contract) and none highlighted that important point when I first visited the place. Once I found out I was still getting charged I was unable to get a reimbursement of the three extra months already charted in spit of my request to get one. In the sake of fairness the manager provided and extension of the service that I unintentionally had payed for (that is better than nothing I think). In summary I am disappointed as I was expecting a better treatment after providing them with a full year of business including several months of personal training. I was expecting at least a friendly electronic reminder regarding their dubious business practice of automatically renewing your payments month to month once the year contract ends or the simple decency to provide a reimbursement for a payment/service not want or pursuied.
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Javier Garcia
This Is the worst place ever they are very unprofessional and they dont take care of their customers. My wife has been trying to cancel ger contract for almost year now she nolonger lives in tx they had requested proof that she was no longer there and she provided that information several times and they still didnt do it. We asked to speak to the manager and their response each time was that he was not there, if you dont want to deal with a hassle dont join the tru-fit in weslaco.
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Roger Negotiator
Manager is an absolute degenerate, complained about an issue with the contract after presenting a doctors note which the contract clearly states is legitimate but he decides to charge early anyways. I asked to speak to his District Manager and he wouldnt give me a name, said they were friends so he wasnt gonna "...do anything about it." Had to look up his superiors who never returned my call.
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Keren Hernandez
THIS IS A HORRIBLE BUSINESS NEVER SIGN UP WITH THEM, theyve been harassing me for 2 years after I canceled my membership 100% properly, I moved out of town, and brought proof, canceled and cleared everything, they continued to bill me for 2 years and now they want all this money i do not owe them and are threatening to ruin my credit, save yourself the trouble and go to another gym!!
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Balboa Olivarez
This is terrible on service and cleaning. Then have staff that slam doors . While there cleaning like they hate there job. What depressing place to work out. If it wasnt for the good people that go workout. I would change. Cleaning is a major issue. Mens locker room smells like ass on a daily. Then they have 2 restrooms for whole locker room 2 only . Cheap ass business. .
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Karen Perez
DO NOT sign up here!!! They will make it impossible for you to cancel your contract, the place is filthy!!! There is always equipment broken, the showers are disgusting, and the staff is rude. They dont always open on time but they are quick to kick you out before closing time. I seriously can not stress how bad it is here!!! Even with the low price it is NOT worth it.
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Isabella Villarreal
the treadmill the bikes the elevator because I cant use a stairs the hip hop Zumba and the staff is just great ready to answer any questions that you have Weslaco needed this gym Im inviting my friends my daughters people that I know Im recommending that its great is the best Gym in Weslaco tx
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Jeremy Smith
Not too busy where you have to wait for machines in the AM. Equipment maintained well for the most part. There are some ripped pads that would be nice if they would be replaced. Over all I get a really good workout there.
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ariana mejorado
This gym is horrible! Staff, (including manager) are very rude and dont care for their members. Ive called plenty of times to complain, and nothing ever seems to be done about the situation. Canceling my membership ASAP!
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eddie rdz
Acting female "manager" could not handle a little criticism from irate customer , was quick to antagonize and inflate the problem. Very unprofessional, gives the whole gym a bad name.
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Jorge Cardenas
All the equipment is too close together and the way they have it organized is bad. They have everything two floors and we have to keep going up and down to complete a workout.
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Jessie Moore
I wish they would be open till 11 every day thats why I changed gyms since mine closed all early idk if I should just move to another one thats open late all the time
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juan luna
Really good place to work out sometimes a little to packed. Really good representatives sold me stuff I dont even use. Overall good and friendly place.
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Kyle Biddlecombe
Its ok. Good equipment, good location. The staff are always very melancholy. Most act like theyre miserable. Definitely have had better home gyms.
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Heriberto Valentin
Lots of equipment. It is clean and has good hours. Keep in mind that the classes are now in the back building.
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Jose Aguirre
I enjoy the enviornment so far staff n everyone been friendly gets packed sometimes but its all good...thankz
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Esmeralda Jaramillo
Loving the new building for Zumba and Spinning! Great Job Tru fit for providing this for us memebers!!!
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Sonia Lucio
I LOVE EVERYTHING ABOUT THIS GYM, SUPER CLEAN AND ALOT OF SPACE!! NO COMPLAINES HIGHLY RECOMENDED!
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Ricardo Contreras
Now with free weights moved down stairs the gym is no longer packed. It is evenly spread out
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Arnoldo Gutierrez
The staff that give the classes. Great Needs a little more classes if room-available times.
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Silvia Jaramillo
Love this place but i do wish they could put a swimming pool. Now that would be great
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Adri Monet
Great environment, kind staff, clean locker rooms, all around a beautiful gym.
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Jaime Leal
Its clean its close to home and theres plenty of weights for everyone.
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Chris Garcia
I like the universal weights but i dont like that they have it divided.
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Cristal Villanueva
Cleanliness its the major attraction and very friendly staff
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Joseph Ramos
Great atmosphere and all the equipment you need!
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onesimo portales
Excellent place to exercise for better health
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Tony Sanchez
A good place to work out but a bit pricey.
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Melgoza Letty
They got that free squat rack.
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Jesus Melgoza
Its got that free squat rack
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Ivan Tafolla
Need to fix broken machines
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John Smith
Its big and comfortable
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Nora Sustaita
Awesome big space.
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fabian arce
Liking it so far.
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Fabian De Leon
Get in shape
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Janie Solis
Very clean
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Ceaser Capetillo
No comment
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Eduardo Avalos
Awesome
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Josh Ambriz
Its ok.