Rocky Mountain Collision & Auto Painting

695 West State Road, Pleasant Grove, UT 84062, USA

Address:	695 West State Road, Pleasant Grove, UT 84062, USA
Phone:	+1 801-785-2020
Site:	rmcollision.net
Rating:	4.3
Working:	8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed

Location

Photos 19

Reviews 6

Jamey Ingraham

It was HORRIBLE!! Their work was perfunctory.First, I was told it would take no longer than a week once they had gotten in all of the parts. Well it took 6 1/2 weeks to complete. I picked up my truck during bad weather, which made a good inspection near impossible to do. They left 5-6 runs in the paint. The paint didnt look very smooth, almost like an orange peel texture. I took it to an Detail Shop and had them buff it down and had a ceramic coating applied, to protect the paint. While he was buffing for 8 hours, They got it smoothed out to a showroom finish. Which exposed all of the sand and dust underneath the paint, I lost count at a 100. Maybe they should go into the business of non-slip flooring? So, I call them up and talk to them about it. They say to bring it in, Im out of state a friend recommended them to me, scheduling a time to bring it in is difficult. It costs me a lot of money to do so. (The time off of work and the fuel cost). I bring it in to them and have them look at it, they agreed there were a few runs they would get out. I talked to them about the coating I had applied. Very expensive with all of the buffing and paint correction around $1500. They said that they would buy it and re-apply it when they were finished getting out their flaws. As it turns out they couldnt get the product in time. Then they said they wouldnt re-apply it once they were able to get it in. They said it was difficult to work with, which tells me it was protecting my paint, if only they wouldve done a better job the first time. But they would purchase the product and mail it to me at the least then I could have the detail shop re-apply it. Which I was agreeable with, but not happy about. Then they called and said it was too tough to get and they werent going to do anything at all. They said they spent 44 man hours taking the old coating off and getting out their flaws. I think the need to set up a practice area, in good sun light you can see the swirl marks from them polishing. Someone needs to teach them how to do a good cut and polish!! It still looks awful!! They kept changing their story on what they would do to fix it. I gave them the opportunity. In the end I wound up with a 30 paint job, (looks great 30 away).They do volume work, pump and dump. I wouldnt let them do a paint by numbers kids book.

Timpanogos Dental

I had two experiences with Rocky Mountain Collision & Auto Painting that were both awesome experiences. My car had been in two different collisions causing body and paint damage to the front and rear bumpers. The bumpers have sensors that detect near-by objects and a rear view camera. I was very anxious that when I got my car back in both instances I would find my car less than perfect. My anxiety was for nothing. When I got my car back both times I inspected the bumpers for blemishes and found that it was perfect - my car was as good as new both times! Not only does Rocky Mountain Collision and Auto Painting do an amazing job repairing cars, but they were kind, informative and honest. They treated me exactly how I hoped to be treated. They told me exactly what I could expect. They were honest and ethical. Honesty is a value that is very hard to find in this day and age. I really appreciate the great work that Rocky Mountain Collision performed on my car and for the honesty that they showed. My experiences with Rocky Mountain were the best I have had with any car shops. I will use Rocky Mountain Collision & Auto Painting every time that my car needs work.

Matthew Adamson

This is a great shop. They were always courteous and professional. They were easy to get a hold of and if the person I needed to speak with wasnt in, they called back as soon as they got back to the shop. The work was exceptional and they worked with us to make sure we had a great experience. About two weeks after having our car back we realized something was wrong with our windshield wipers. After talking with Rich about it we realized that we had messed them up when we had turned the wipers on and they hadnt moved because of some heavy, wet snow we hadnt yet cleared off of the windshield. Even though it was completely unrelated to our fender and door repair, Rich told us it was an easy fix and to bring it in anyway. We stopped in and they fixed it for us free of charge. Thats the type of people working at this shop. This is definitely the shop I would go to for any body work I might need in the future.

Marc Modersitzki

Terrible experience! I would not recommend Rocky Mountain Collision. Our car was involved in an accident a few years ago. The owner of the car that hit us suggested that we get our car repaired at Rocky Mountain Collision. After our car was "repaired", we noticed that the engine was running very, very rough. I took the car back to Rocky Mountain and explained the issue. They explained that my car was older and that the issue was not related to the collision. (The car was running perfectly before the collision.) After a few more weeks of dealing with this issue, I finally took the car to another repair shop and they replaced the part that was broken. The engine ran perfectly after that. The new repair shop even suggested that the issue was likely due to the impact of the collision.

Peggy Wood

I had an amazing experience with Rocky Mountain Collision & Auto Painting. The office was closed on a Saturday but had a forwarding number to Enon who took my call and helped me problem solve once he saw the pictures of my car I had texted him. He said it was a minor problem and gave me some product names to do it myself. After sensing my apprehension, he offered to apply the products for me. He went a step further and served me by saying, "Dont worry about the products, I have some here and will do it free of charge." We met in front of his house where he removed the marks on my car. I cant thank him enough for his service and kindness. I would highly recommend Rocky Mountain Collision & Auto Painting. Their customer service if fantastic.

Larry Guercio

Rich and Bryan are great to work with. I wanted to change out the logos on my truck. The dealership wanted more then I was willing to pay Rich said he would do it for a quarter of what the dealership was going to charge. I asked him when he could do it he said they where about a month and half out on work and very busy do to the resent storms we had but it would not take long to change the logos on my truck and to bring it in the next and leave it for a couple of hours and he would get done. I dropped it off today and true to his word he had it done. They have done other work for me as well . I have been impressed every time. Thanks Rich and Bryan.