Address: | 350 S Redwood Rd, Salt Lake City, UT 84104, USA |
Phone: | +1 801-973-8118 |
Site: | cubesmart.com |
Rating: | 4.7 |
Working: | 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 8:30AM–5PM 11AM–3PM |
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Alicia McCaleb
"Love It" I have to say that the personal compassion and professional priority that The Manager(s), "Andy" has been during my time here, has been amazing !!! He even Remembered my name, my sons name, etc. Way cool, Especially since it was a week or so after I rented that I seen him again ! My name and my sons, That was just too cool. He Worked with me, both times Ive had an issuing need, (for a larger unit) to move from one to the other, and then again to get payments caught up. That means the world to me, for this is my whole " life " inside my unit. My place of "Storage" has always been a big deal to me, The manager, security, property maintenance, other tenants, etc. Its all considered when looking to rent ... I value it as if it was my " Home " I know my unit is as secure and valued by the staff, as much as I would. Thanks again guys. Alicia M
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Shawn Henline
Hunter. OK Ill say this hunter has no biz being a manager of anything,hes a redneck racist prick,he is not a good guy, I has a big truck and couldnt get it to my unit so the girl that worked there came with the golf cart and helped me shuttle it like 4 loads worth,i we were on the last load and red neck hunter walked 3 blocks to take the cart back,i told him we would be done in 5 mins he didnt care so we had to walk a block in 103 degree heat to unload what could of been a done deal,he did it on purpose to be a prick,told me and I quote that we dont use these carts for this,thats funny because when I left with sweat dripping from there i saw him driving the cart with boxs on it proving my point,im pulling my stuff out asap and I hope hes fired,people like him is why others hate white people,by the way im white so that should tell u all you need to know.
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Judy Kelly
We had a great experience with their employee Hunter. The manger Andy Campbell was, well on the other hand very unprofessional when it came to being able to pull our 39 motor home back in the space. The motor home spaces are very small and disorganized. He did not supervise the parking of another motor home in front of us and therefore we were unable to move our R.V back in the space. He did not offer any assistance in help us. Along, with renting a storage unit I rented the RV space, only to be told by him that if I did not like it I could move out. I had just moved all of my item to be stored in the unit and paid for it.
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Bryan Stone-Daly
This is the second time I have had to choose a storage facility for my belongings and it is the first time I have been treated as more than a unit number that collects rent. Andy Campbell treated me with great respect and even held the storage unit that I needed an extra few days that I needed for my paycheck to come. He could have rented it out to another person, but he was good enough to help me by holding it. I was recommended by my sister who also stores here and I will recommend it to anyone who needs storage. It is also better priced than the last facility I used.
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Heidi Hasenfus
I have found the customer service to always be top notch at this location. Initial sign up was easy and efficient with Gina. Andy was quick to notify me when with another vehicle scraped my stored vehicle and worked as a friendly liaison between all parties. When I needed to move my vehicles out with same day notice to CubeSmart after a snow, Aaron Burningham was a tremendous help, almost single handedly shoveling a path clear for my motorhome. Great folks all around. Will definitely store my vehicles here again.
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kelley hanes
I am very busy and l can never remember when my storage payment is due, thank goodness I get reminders. Andy and Hunter are always pleasant to speak with and very helpful and always ready to WOW me! I feel safe here with all the cameras and the lights showing me the way to my clearly marked storage cube. The property is the cleanest one Ive ever been in.
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Kidron Cool
Very Pleasant customer service, good gate hours, and good sized units available. My only problem is that they are dark. Each unit should have a light in it, not just the hallway. I had to take a flashlight in with me. Otherwise really good place. Hard to get to though, too. Got to go up the street and make a U-Turn at the light.
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Steven Sheppard
CubeSmart is the right price for me! The Green Line to the Airport goes to Power Station; then the bus (217) goes to the front door to CubeSmart. From my place downtown SLC I can take trax and the bus! Awesome for saving money. Hunter did an excellent job getting me into my unit. I think I did the right thing!
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Christy Blake
I was lied to by cubesmart customer service. When I arrived (with cars loaded) I had to try to renegotiate the price and unit that I was promised, because both were blatantly different that what I was told. They wouldnt comply. Bad. Very bad. We quickly found another company nearby with better prices.
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M D
Great service from Leticia. Great location near the airport. I called a head to reserve a space to store my stuff while I take a break in my trip. Had great service over the phone. Check-in was quick and organized and very professional. No surprises. Thank you.
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Mike Steffey
Excellent service from both managers. Helpfull to a fault. Access to freeways and gas for vehicles comvenient with the added ability to turn around at the same time. Always able to navigate thru the complex to exit with no fear of tire or vehicle damage.
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Kelsey Quinn Harrison
Staff friendly, or at least the one person who was there was friendly. The facility is average, not great not bad. Outdoor/drive up units. Pricing looks enticingly low, but required insurance costs make it very average pricing for the area.
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Chris C
The gentleman and manager that work here and even the customer service over the phone has been 100% excellent. They worked with me the whole way. I already know what storage company I will stick with for life. Well done cube smart.
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Caroline S-R Lawson
I loved this place. Theyre affordable, neat and clean, friendly and professional, and just all out sweet and caring. They have been willing to work with me and my hisband in our time of need and desperation. Thank you CubeSmart!!!
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Charlene Hunt
I was turned away twice when trying to make my rent payment. Both times I was told that the office was closed even though I arrived druing normal business hours with the doors open. This was extremely frustrating.
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Mary Jenkin
Service was great. They were very helpful and executed my appointments in a timely manner. Hunter was a delight to speak to and did everything he could to get me a great deal on a unit that suited my needs.
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Trevor Wallberg
Excellent interaction with Andy Campbell at this facility. My experience was brief as I purchased cubes through online auction, but Andy took care of me just the same as a long term tenant! Great Job Andy!
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Eric Piper
Great and Professional service the management Andy is a very good man. They helped me when I was in the hospital and I couldnt pay them for 2 months, they let me pay them when I got out of the hospital.