Address: | 4219 W 5415 S, Salt Lake City, UT 84118, USA |
Phone: | +1 801-336-4953 |
Site: | saltlakecitylocalautomechanics.com |
Rating: | 4.4 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM Closed Closed |
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Jon Lewis
Went in today to speak to Ray based on a recommendation from a family member, and couldnt be more pleased. I was given an honest assessment of the issue affecting my vehicle and it was fixed quickly and correctly. The best part of my experience came when I went to retrieve my vehicle. I had a great conversation with Ray about his work and how he treats his customers. It was refreshing to hear his philosophy of how he runs his business. As a small business owner myself, I understand the importance of good customer service and honesty in the service being provided. There are many ways to run a business and treat people, and the guys at Kearns Auto do it the right way. Ray does the majority of his business based on referrals...and with good reason. I feel I was treated fairly and honestly, which is not always the case in business today. Who wouldnt want to send their family and friends there to be treated the same way. I fully understand that the service costs money, and I dont mind paying a fair price for honest, quality work...thats what youll get at Kearns Auto. I guess Ill be sending friends and family your way for great service and quality work. Thanks guys!
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Mike Beck
These guys know nothing about Diagnostics they misdiagnosed my truck 3 times. They didnt recognize a simple edge tune on my turbo diesel and retuned it back to stock. Saying "geez we have seen many of these weird tunes and dont know where theyre coming from". Not even fixing the problem that I brought it in there for. Charging me for the reprogram neck to stock. Screwing up my $900 Edge program. then charging more for actually fixing the problem with a glow plug relay and I had to send my chip back to California and have it programmed. Costing more $. These guys cant diagnose and when they misdiagnose your vehicle they charge you for their mistakes lying and saying that you needed that too. I wouldnt even trust them for an oil change because Jiffy Lube has better techs. All there stars are most definitely from their employees and Friends. Or just the Unknowledgeable.
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Nicholas Liebhardt
One star because they fixed the noise, plus one star because it got done on time. Lost a star because they originally misdiagnosed the problem. That was either because they dont know what theyre doing, or they intentionally did it in order to do more work. So theyre either low quality, or they are sleazy. Im not sure. Lost another star because they did additional work beyond the estimate without even calling me. He was not given carte blance and should not have assumed. Lost another star because of the lies. I was told the noise was motor mounts, then afterward told it was the CV axle. I was told that diagnosing the CV axle was not possible until after they pulled it out. They had no reason to pull out the axle while replacing the motor mounts. I picked this mechanic because of convenience. Ill be sticking with our previous mechanic in Murray.
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Wind Dancer
Ive been going to Kearns Auto for 6+ years and I trust them with everything from safety inspections, oil changes, to major repairs. A great crew that knows what theyre doing, charge fairly & treat me with respect. I wont go anywhere else!
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Scott Perschon II
No bullshit here. They will let you know what exactly is going on and actually show you and explain to you how or why it happened. Sometimes on the pricey side, but you pay for what you get. Quality service and a properly repaired vehicle.
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tomas lorenzo
Excellent and honest advice. Great for general preventive maintenance or for mechanical repair, etc. If you are needing repairs you may want to consider consulting with Kearns Auto Center before going anywhere else.
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Anonymous User
They are a great and honest repair shop. I have taken multiple vehicles there, and each time they informed me what needs to be fixed, and how long I can wait to fix it.
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R. Shaw
Once I found it, I never go anywhere else. Fair prices and honest quality work is done there. Ray is the owner, and he runs a tight shop.
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Tessie Hartwell
They always work hard to help me with any issues my car has and they have always been able to get my car fixed same day.
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Scott Kemp
They are honest and do good work and have quick turnaround time and great service. I would definitely recommend them.
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Sam Malaga
The most honest shop ever they will not cheat u for your money! DONE RIGHT THE FIRST TIME!!!
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Kenneth Paschall
These guys are fantastic. I will never go anywhere else.
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David Snider
Friendly fast service, fair prices.
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Anonymous User
This is a GOOD shop!
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Russell Strunk
fair and fast