Kramer & Sons

8805 Cooper Rd, Alexandria, VA 22309, USA

Address:	8805 Cooper Rd, Alexandria, VA 22309, USA
Phone:	+1 703-360-6400
Site:	kramerandsonsplumbing.com
Rating:	4.3
Working:	6AM–5PM 6AM–5PM 6AM–5PM 6AM–5PM 6AM–5PM Closed Closed

Location

Photos 9

Reviews 13

Sara Dyson

Kramer and Sons has serviced our house on multiple occasions, from installing a gas stove, leaking hot water heater, and broken kitchen sink sewer line under our concrete foundation, to name a few. Every single time they have gone above and beyond in professionalism, promptness, cleanliness, and kindness. They were extremely kind and courteous to my children, as well our pets. They have always been diligent about keeping my house clean by wearing boot covers inside, and clean up after themselves so that you never knew they were there. They usually are able to come out the same day, and their prices are very competitive and upfront. They can show you every price, and its set, meaning you know exactly what youre paying beforehand, and you can rest assured that they arent just making up a charge that may or may not be higher than their other clients. I would highly recommend Kramer and Sons, and we will continue to use them for all of our plumbing, heating, and air conditioning needs!

Ellen Peterson

Kramer & Sons couldve taken me to the cleaners like another area plumbing co. tried to by saying my *entire* sewage line needed replacing (and that I should replace my water line while I was at it). They couldve given me an early lowball estimate too, just to get my project. But they were honest, gave an appropriate early assessment, instead pointed (correctly) the exact source of the problem, and then professionally and quickly dealt with it. Was it the cheapest? Perhaps not--but neither were they the most expensive. They were simply the most hassle-free and reliable to deal with. Id recommend them. They are furthermore Dominion Electrics provider of choice in the area for the home roots coverage plan which (alas) I couldnt qualify for. Still, having had to deal with nonsense from a range of home service providers in order to prep my house for sale, I would strongly recommend them..

Jose Luis

Extremely disappointed at the pricing ($701) for a 1.5 hour job: $59 service fee $285 to change a flapper and supply line for a toilet $357 to snake a clogged bathroom sink Im not sure if this is the industry standard for the NOVA area, but this seems outrageously high for some basic and routine plumbing work . If this is not the normal pricing for this type of job and for the area, then I feel Kramer and Sons has been very dishonest and took advantage of the situation. Trust is everything, and I feel like this was broken. I should not have to obtain 5 quotes for a clogged drain to get a fair price. It was easy to schedule the appointment. The staff was friendly and so was the technician. However, I was not left satisfied after such outrageous prices. This was my first experience with them and will probably be my last.

Christopher Stephens

Last season I was informed that I may need to purchase a new system this season and that came true. The guys at Kramer & Sons not only offered an estimate but they honored the estimate that they gave me last season even though the price had risen. Brian and Seth both came and installed the system which took the entire day and then gave me useful recommendations for air filters and thermostats. The system they recommended was of the Goodman brand and I am most happy with the selection. Its very efficient and quiet and is a perfect for my condo. I have been a customer of this establishment since 2006 and I foresee a long relationship with them. Thanks again Brian, Seth and Sadat for your service.

The Not Old - Better Show

These guys are great. Literally, I emailed in the early morning and by 8:45AM, Nick was at our home. Nick is awesome, as is the rest of the Kramer team. However, I have to say that IMO, Nick went "beyond the call," when he suggested I purchase a plumbing DIY item from Amazon. Youd think that in these days of tight economy, any business, even possible "DIY" is good business, but Nick gave me the tools to do some of the future work myself, possibly keeping Nick from our plumbing needs. Just the contrary will occur. Ill never deviate from Kramer after the solid from Nick! Thanks again, Nick & Seth! You guys are great.

Martha Munters

As far as I am concerned, I can never thank Seth Kramer and his crews enough for the work that they have done for us. I have had several leaks under my foundation slab. This is a major job and it is a dirty and miserable expensive job. Mr. Kramer has gone out of his way and so do his technicians to do things as simply and inexpensively as possible. They are courteous and professional and appear with the proper equipment when they say that they are coming, and leave things clean and neat. I will never use anyone else ever. They are my absolute favorite plumbers.

Robert Carriere

They replaced my water line from the street into the house. The guys that were here did an outstanding job. They arrived a day before to do some prep work and informed me on how the job was going to be done. They were knowledgeable, polite and very personable. The day of installation went by without one problem. I highly recommend this company based on the work I had done at my house. I will be using them for all my plumbing and HVAC needs in the future.

Karen Price

I had an early morning appointment, but no one ever showed up or called. When I called them, they said the guy had gone to wrong house and the people there told them they didnt want service. The girl who answered the phone and made the appointments seemed totally unconcerned about the whole thing and seemed to think this was MY fault. Needless to say, I contacted another company (Everclear) who came on time the next day AND was $25 cheaper!

Bradley Yassine

Had a pleasant interaction with the crew working on my parents home this morning. One of the crew members felt it appropriate to make a comment about my mother in the shower. NOT off to a great start guys... I am an accountant for a property management company and deal with contractors on a daily basis. Plenty of other vendors out there - Keep looking. Also, I plan on emailing my contact info. and look forward to speaking with you. Thanks

Jen Wolpoff

Absolute Rip Off. They wont quote over the phone and charge $49 to come inspect the problem. All I needed was a hose bib replaced. After paying $49, they quoted me $750 to fix - apparently they have a MINIMUM price of $450. The licensed plumber I ended up using only cost $250 (which was the price he quoted me over the phone) and had the job done in 1hour. There is no reason to bother with these people.

Greg Martin

Kramer & Sons is our go-to for plumbing and HVAC. Like so many others, we found out the hard way that we bought a money pit. Theyve helped us tremendously in holding it together. Their prices are highly competitive, they are very responsive, and the crew--from the office to the guy(s) on the call--are simply good and decent folk.

Anonymous User

So nice, timely, and helpful! Great experience with setting up an appointment when we called. I would definitely recommend these guys for your basic plumbing needs...especially Julio--he really loves his job and was wonderful when it came to explaining the issue and work that he needed to do prior to starting!

Stefo Lehmann

These guys are fair, honest and professional. We needed them to install a complex water and air heating unit in a tiny utility closet on our condo balcony after a flood. Lots of extra work, but they stuck to their original estimate and did a fine job. Highly recommended.