Address: | 1224 Monticello Rd, Charlottesville, VA 22902, USA |
Phone: | +1 434-295-3121 |
Site: | jlkinc.net |
Rating: | 2.3 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
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CD Fun
I called JLK Inc and got an estimate for replacing the coil in my inside air handler. When JLK Inc arrived at my home they said it would be a different price than quote that was more than double. Jlks reason was the replacement of the dryer caused the increase in price. I declined their service but was charge $130 for their guy to drive out to my home, and never lifting a tool. They charged my credit card that they had on file (which they requested in advance) without EVER telling me there would be a charge! They would not work with me on the charge, I understand maybe a $50 charge but Not what they charged. BTW I had the work done by a licensed HVAC guy for $200 less than JLK INC original quote, which is $1000 less than their inflated quote. Also this New HVAC guy said it was a manufacture recommendation on the dryer so JLK should have known.
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Anonymous User
The service folks were very good. I had an issue with being charged for 2 people to do a 1 person job and the owner "Curley" was terrible with returning my calls and very unresponsive. I had to physically go to the place of business 3 times to get a mediocre result from the owner...total time to get resolved was over 3 weeks. I would not do business with them again.
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Sarah LaFond
Joe was extremely pleasant to work with. He came to our home to do an estimate very quickly, was very reasonable with his recommendations and was $1k less than a larger company. He was a very honest person to work with and passed along savings he got from the company that made our unit. Would definitely work with him again!