Straight Up Automotive Services

701 Preston Ave, Charlottesville, VA 22903, USA

Address:	701 Preston Ave, Charlottesville, VA 22903, USA
Phone:	+1 434-984-0103
Rating:	5
Working:	7:30AM–5PM 7:30AM–5PM 7:30AM–5PM 7:30AM–5PM 7:30AM–5PM Closed Closed

Location

Photos 6

Reviews 14

Audrey Washburn

I came here after a terrible experience at University Tire on Main Street. Dave was very available, reliable, communicative, and helpful. His mechanics were extremely friendly. The focus there was on being helpful, fixing what needed fixing, but not going overboard. I felt like they were honest and cared about me. Thanks!! I wrote a review (above) for this place a few months back. Since then I have been back to them at least once a month. I have a really old vehicle that always has something needing fixing. I cant say enough good things about this place. The other day my headlights went out when I was out of state (WV). I left the vehicle at a garage in WV, all day, and they had no idea what to do. I took it to Straight up today and it was fixed in 2 hours for $100. There was something wrong with the front light "grounding." Anyway- this is common for me... where they are able to fix things easily that other garages couldnt. For example, my car overheated for years (3 mechanics looked at it) until Straight up looked at it and fixed the fan clutch.

Michael Mott

I cant recommend Straight Up enough. I wish I had more friends with car troubles so I could tell them to go to Straight Up. Theyll fix your car, theyll do it right the first time, theyll give you a nation-wide warranty on the parts and labor (at least they have for everything Ive needed), and theyll charge you less than anyone else in town. They offer discounts for students, military, and first time customers, to sweeten the pot even more. Theyre honest, theyre hard working, they stand by their work, and above all, they wont let you waste your money on service you dont need. I mean, what more can I say? Oh -- the staff is wonderful as well. Elizabeth is a dear: the perfect mix of helpful, kind, and knowledgeable.

xuejun Du

My car is 1999 Acura TL, the check engine light on and the car shake recently, I went to a car repair store, they didnt told me the real reason and said its a little problem but quoted $700 to tempt me doing a engine tune up. I dont trust them, so I bought an OBD reader to read the code and search the google to find the solve methods. but I failed eventually, I thought I am smart, but I am not smarter than the boss of this store, David soon found the problem and fixed it! it cost me only $255 in stead of $700. I am happy to recommend this store. by the way, the technician Matt is a very nice guy.

Amanda Hill

Such an amazing experience with them! I thought all hope was gone and that my car was going to be totaled (A different garage in Charlottesville had it for over two weeks and still couldnt tell me what was wrong, just that it wasnt worth fixing)....until I had it towed to Straight Up! They figured out what was wrong and had it fixed in less than two weeks. Not to mention how kind everyone is, including the owner Dave!! I highly recommend this shop and Im so glad I found them when I did!!!

Marcus Turner

I usually only get work done at the dealership but I called these guys for a second opinion. Ended up getting my rotors and starter done here. Fast service with no bullsh*t or surprises. Smart mechanics. Honest business plus the price was unbeatable. Saved me hundreds on extra work that the dealer wanted to do. No upselling, I even asked for a tune up and they declined because it wasnt really needed yet

F Has

My 2012 Toyota Venza had a problem with the brakes making noise. Had front pads replaced on the same day of calling for service. Dave was very professional and honest. I thought the tires were worn out also. He suggested I could still wait on replacing tires. Would definitely use their service again in future. Farhad (Car serviced in July 2015)

connie hsia

Ive been here twice, and both times got straightforward service. This time I asked them to check my brake/transmission fluid, and see what was rattling under my car. They didnt charge me, told me what the rattling was, and basically they are great and Id trust them for anything, from oil changes to repairs.

Lizzy Li

Dave was great. I came without an appointment because my air conditioning wasnt working. He said it was a common problem with a relay, so he replaced it. He offered only to charge me for the part if I became a customer, which I happily agreed to.

Justin Seigler

Great service, good price for the work they did. They have specialist in multiple areas of expertise.

Waurika Girl

Wonderful and honest service. Will be recommending to everyone I can!

Joseph G

Honest, friendly, fast, and efficient. These are professionals.

Kara Kavanagh

Its refreshing to find an honest car repair place.

Miranda Dobron-Darling

Wonderful experience!

Seth Kender

Excellent service!