Address: | 3900 Pickett Road d, Fairfax, VA 22031, USA |
Phone: | +1 703-828-1650 |
Site: | geekabc.com |
Rating: | 5 |
Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–6PM 12AM–6PM |
SU
Sue Gannon
Excellent Service, Fair Prices and Locally Owned! My computer stopped working while in the middle of taking a class with a deadline pending (of course it did...). Expecting to be told it was time to get a new computer (mine is 4 years old), I first took it to Best Buy and couldnt be seen without making an appointment. When I tried to make an appointment, I couldnt get anyone on the phone. So as I stood in line at a second Best Buy to see if I could muscle my way into an appointment, I looked for other computer repair places in the area and found Geek ABC. They picked up the phone right away and Chris told me to bring my computer in that day. They had a diagnosis on what was wrong (new hard drive and RAM) and a price quote within 2 hours. It was fixed the next day with ALL OF THE DATA SAVED!!! Thankfully, no new computer needed and it is working better than before! I HIGHLY recommend this company!
HA
Hanny Lerida
I travel a lot and ended up in Fairfax when my laptop crashed. Knowing nothing about Fairfax, I decided to look up near by places for computer repair centers. Although I saw a good few places, Geek ABC seemed to have the best deals on repairs, so I decided to take it to them. When I arrived at their location, I was assisted by a really friendly guy. He was very knowledgeable and assisted me right away with the laptop situation. It didnt take him long to figure out what had happened with the laptop. Geek ABC is simply amazing, they were able to get my laptop fixed before I left Fairfax the next day and they were able to explain the situation in terminology I would understand. On top of that, they recommended a few things for my laptop, that would speed up my laptop. So far, I have not had another issue with my laptop and it runs great! I am happy with my decision of getting it fixed with Geek ABC.
SA
SAM I AM
Im a long time customer of GeekABC and have sought their services for a number of different hardware related issues over the years. One of my older laptops was making a weird clicking noise and was running extremely slowly. I noticed that GeekABC opened a new store closer to where I live in Fairfax so I decided to check it out. I underwent the same procedure as I usually do of giving them my contact info etc. They told me that my laptops hard drive was going bad which was resulting in the slowness. They told me that they keep new hard drives in their stocks so the hard drive replacement was incredibly prompt! I got my laptop back with new hard dive installed after just two days. Im no longer plagued by slowness or weird noises. Great company, great service.
PH
Philip Trankovich
Mac Book Pro repair: The price was good and the 7 day repair (hard drive replacement and reload) where also reasonable. Some improvement on communication would be beneficial. Room for improvement would also include ensuring that the basics of computer security are in place when the product is "ready" for pick up. My firewall was not activated and I was not able to download any third party programs. I needed to research how to go into the terminal mode and modify the Gatekeeper with command line code in order to allow me to load Firefox and Google Chrome. If turning the Firewall on is not included in the price of service I believe that I should have been notified as this is a critical aspect of using the internet in todays age.
RA
Ramona Maria
Since Windows is stopping their free Windows 10 update service soon I decided to upgrade to Windows 10. After I upgraded, my computer was going haywire. Most programs were not working and error pop-ups abound. What a nightmare. GeekABC said that Windows 10 is a great operating system but the normal upgrade process if buggy. They said they could back up data and perform a clean install of Windows 10. They did so and Windows 10 is working great now on my machine. I’m glad I trusted them; Windows 10 is indeed a very nice operating system. I’m happy with it. I only wish Microsoft would fix their buggy upgrades so that I wouldn’t have had to go through this problem.
PR
Prince Bappy
I went to GeekABC a couple years ago. Just thought I would support a local company instead of paying money to the big names. My experience with GeekSquad has been very poor. I went there once when there wasn’t any line or anything, no customers in sight, and they told me that I would need an appointment before they could even briefly look at my computer. GeekABC does not require appointments, it’s walk-in service, and their diagnostics are free so I gave them a shot. I’ve been very happy with their services in the past few years. In my most recent encounter with them they replaced the failing harddrive on my laptop with a brand new blazing fast SSD.
CA
Cathy Stansell
My laptop kept overheating and shutting down. It was telling me when I rebooted that the problem was that it was overheating. I thought I was going to have to buy a new laptop so I was freaking out. I called them and they came right out. The immediately told me it was the fan going out. They ordered one came back this next day and installed it with in 10 minutes. They are extremely reasonably priced. What stuck me as different about them is they dont overcharge. For me that will make me keep coming back. Geek ABC
JO
Joshua Norton
I was staying with a friend in Fairfax for work business before a short trip to DC when the wifi on my computer stopped working complete. I had a minor freakout until my friend told me about GeekABC. I had a presentation to complete THAT NIGHT but he assured me they were fast and efficient. I had my computer dropped off to their friendly staff and before I was even done with lunch they had repaired the problem. I havent had a problem with my wifi since. Id recommend to anyone in the area with computer problems.
A
Anonymous User
I was having trouble with my slow lagging internet connection on my PS3 even though I had high-speed internet. After doing some research on the problem and talking to my ISP and PSN I was still at a loose. During my search I found geekabc. I gave them a call and the next morning a technician was at my house and knew exactly what had to be done. My games now run smooth and my bill was only $75 for a on-site house call. I was iffy at first but I’d defiantly recommend them to anyone needing computer support.
HE
Henry G. Ryan
I deleted some files on my computer to make space. I must have deleted some stuff I should not have because I was getting error messages whenever I tried to open any applications and none of my applications would open up. GeekABC said that I deleted some Windows system files and as a result I have an operating system corruption. They fixed the computer and even upgraded my harddrive to one with more space so that I don’t have space problems in the future. Great Service, I’m satisfied.
AL
Alexia RS
I was visiting Washington DC for work, at the end of January,when the power connector on my laptop broke. Lucky for me thanks to the help of my hotel concierge, I was able to find a local computer repair company (Geek ABC) to come and fix it.They took it to their shop and replaced the power jack in less than two of days as I had to head back to London ! My laptop is powering and charging now. Great customer service and fast repair, I would definitely recommend Geek ABC to everyone !