Midas

3021 Gallows Rd, Falls Church, VA 22042, USA

Address:	3021 Gallows Rd, Falls Church, VA 22042, USA
Phone:	+1 703-698-7215
Site:	midas.com
Rating:	2.8
Working:	7:30AM–7PM 7:30AM–7PM 7:30AM–7PM 7:30AM–7PM 7:30AM–7PM 8AM–5PM 9AM–5PM

Location

Photos 17

Reviews 10

David Griffin

I went here to take advantage of a coupon that gave you an oil change and tire rotation for a decent price. After getting home I discovered they never rotated the tires. Its dead obvious because theyre different brands in the front and back and they were in the same position as when I got there. So I called and they claimed that they didnt rotate the tires because there was a problem with a sway bar. Funny that they just let me drive off without doing the work and without telling me there was a problem, even though they indicated on my receipt that they had rotated the tires. So I drove back there and asked why they didnt see fit to tell me there was a mechanical problem with my car. So I said forget the tire rotation, I just want my money back. The guy at the counter, Mike, said that the money I paid was for the oil change, and the tire rotation is a free bonus. I said no, the ad said the oil change included tire rotation, and you can find the same promotion at plenty of other places around here (where I wouldve gone if I knew Midas would give me this go around). He then gave me an extremely condescending answer: "you want your money back for the oil change? what, you want me to put the old oil back in?" Then a mechanic came in to say there was in fact nothing wrong with my car, they asked the wrong mechanic on the phone when I called earlier. Since it was clear I wasnt getting anywhere with these guys, I told them to just rotate the tires immediately so I could get on with my Saturday (at this point I had sunk 1.5 hours for the most basic of services). So I think what happened is they either forgot to rotate the tires or just didnt care and thought I wouldnt notice, and when I called them out on it and they just pulled an excuse out of their butts. Then I called them out on their fake excuse. And they were incredibly rude on top of it all. Just dont bother with these guys, there are dozens upon dozens of places to get basic service done here in NOVA.

Michael L.

The guy behind the counter was nice enough, so I accepted an estimate to replace a 7 inch section of flex pipe for $350 (he claimed 4-5 hour job) I was called just two hours later saying the job was done, but I needed to have more work done... for another $200. (the mechanic broke the 2nd section while fixing the 1st problem) I refused to pay more, but now the exaust system is LOUDER after paying $350 than when it went in the shop. I could be wrong, but I went in there because of the$350 estimate, and assumed that my noisy exaust would be fixed for the price. I would think that $550 should be able to replace the whole section of pipe instead of replacing multiple small sections for a lot of money. And get this... after my complaining he offered a 3 year warrenty on the repairs, but not on the old pipe that the small repaired sections are attached to. I guess that this kind of repair is job security and would keep me coming back over and over to fix section after section over time. UPDATE After contacting corporate the shop offered a discount ($150 more than estimate) to complete the repair.

jose ayala

En ese lugar son unos ladrones me cobraron 350 por soldar un tuvo de escape de un corolla 05 ami nome lo ubieran echo pero lo yebo mi mujer ila en gañaron yo fui areclamar por que tan caro ime dijeron que eya avia firmado el trabajo que isieron es una porquerias en menos de 45 minutos lo isieron ile cobraron 4 horas de trabajo son unos ladrones noles recomiendo para nada la drooooooneeeeeessssss

steven longstreet

Dropped in to have my wifes A/C checked out. It hasnt been able to hold a charge for more than a few weeks but other shops couldnt find a leak. Midas initially couldnt either but let it run for a few hours to let any leak build up (they used luminescent dye to highlight the leak points). They found most of the O-rings were shot, the condensor & compressor leaking. They charged me a decent rate but we couldnt afford it or justify paying that much for this car. After calling around I found a shop that could beat it. Midas wasnt able to match the price... but he knocked $130 off the price of the A/C service (179) and showed me how I could replace the components myself. Good staff- and they appear to stay busy.

Siobhan Green

Shout out to the manager/Owner? -Mohamed - recently, while we waited for our car to be repaired, my husband and I were able to eavesdrop on him with several customers with a range of issues. He showed a lot of integrity and honesty (something too rare in car repair places) with many customers and treated everyone who walked in with respect and kindness. He also was very good with his staff - one made a mistake because it was his first day, and Mohamed took responsibility for it and gave us a small credit because the error took a bit of time to correct. I really was impressed by the way he runs the place and will absolutely recommend it to anyone.

Reggie Mayfield

Jammed my oil dipstick when I went for an oil change...had no idea till my next oil change at a different shop... that shop pointed it out to me and said that it was jammed so far in that the whole thing had 2 be replaced...$200 bucks!... I will never ever go to Midas again! When I used to go here they NEVER rotate the tires as advertised....makes u wonder what else they are not doing...Ask for a rotation w/ the oil change....I bet that ur tires wont be rotated when u get ur car...and if they are its only because somebody from there probably read this review.

Anonymous User

Too good to be true. Cant get your FREE (?) muffler without being charge with something else. Make sure you understand the charges because you will really end up paying for the muffler your getting. Invoice will indicate a free muffler but the charges for the connecting pipes from the muffler to the tail pipe will be about $300 plus labor (this does not include the labor for installing the muffler. A painful $ 389. Isnt that how much you pay without the lifetime warranty.

Chris T

Found a coupon for oil change and tire rotation. While I was paying owner stated I did not need a tire rotation so they did not rotate my tires. I asked him to rotate them anyway because it had not been done in 8000 miles and it was already included in what i was paying for. Owner refused stating it did not need to be done and he was not going to waste his time doing something if it wasnt needed. I will be taking my business elsewhere.

CoffeeWith_ E

Went here to replace an alternator going bad. This shop is friendly and courteous. The alternator that was installed was defective and instead of letting me sit in the waiting area the manager gave me a loaner vehicle to run errands for the afternoon. this shop is reasonable priced and easy to get in and out of. If you have to wait there is Starbucks, Greveys sports bar and Mcdonalds in walking distance to kill time. #CityExperts

Anonymous User

I took my car in for some steering issues and came out with a $1100 bill. They were telling me that they need to replace almost the entire steering column/pump. I decided to get a second opinion and found out that I actually could get it fixed of for $19 dollars. I dont want to say that they were purposely trying to rip me off but that is a huge difference in price. So I would advise at least a 2nd look by a separte mechanic.