Silver Star Motors Mercedes-Benz Specialists

Address:	340-C Mill St NE, Vienna, VA 22180, USA
Phone:	+1 703-281-5606
Site:	silverstarmotorsvienna.com
Rating:	4.9
Working:	8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM Closed Closed

Location

Photos 4

Reviews 12

Matt Robinson

Peter is an honest shop owner and has techs who know what they are doing. Peters crew did a complete transmission fluid replacement on my C55 AMG for a fair price, and, although the C55 was totaled and I didnt have any chance to bring it back to Silver Star for service, on numerous occasions Peter discussed potential trouble areas with my car over the phone and was kind enough to do this without complaining or being short. I would absolutely recommend this shop to any German auto owners. It is the kind of place you can feel safe bringing your high end vehicle, whether it is a one year old CLS63 AMG or a 10 year old S-Class. UPDATE 2/9/13: I took my 2005 Chrysler Crossfire SRT-6 to Peters shop for a coolant flush and transmission fluid change. Efficient work for a reasonable price. Silver Star still impresses. The only reason I wanted to update this review from "Excellent" to "Very Good" is that the shop did try to upsell me on replacing a supercharger intercooler pump for a whopping $1200 that I had literally installed the day before bringing it to the shop. That part costs roughly $130 (on the high end) and takes about 30 minutes to install. I know its a business but I have come to trust Silver Star and I was surprised by this. I will still take my cars back here, but word of advice: make sure you price shop at one or two other shops on anything youre quoted that isnt what youre expecting (e.g. if you go in for a coolant flush and are told you need your engine mounts replaced - check on the engine mounts with another shop for pricing/need for the work). This is not exclusive to Silver Star, you should do this with any mechanic.

Pat Transue

Peter and his team have serviced our Mercedes Benz automobiles for many years. We feel we not only get top-notch service, but also appreciate their willingness to squeeze us in in a pinch, they never try to sell us service that is not needed while consulting with us on recommendations - during my most recent service Peter recommended against trying to fix cruise control on our older 300e, saying it was too costly. Peter knows Mercedes cars inside-out, and his team of mechanics is fabulous. Lastly, Peter and crew make us feel like family when we come in for service - quite different from the experience at the dealerships.

Jade Garrett

I am so impressed and happy with this place! I got a flat tire and pulled in here to get it fixed and the owner was so kind and helpful! I would have had to cancel a trip if they didnt stay a little later on a Friday and help me out. I have a c300 and an slk230 and I have had service here before and the prices were always fair and much less than the dealerships. The service I receive has been superb and they have never tried to sell me 729393 other things that I didnt need. Great value and quality! I am never going to let anyone else touch my cars.

Anonymous User

I have been dealing with Silver Star Motors since 2003 and I find them exceptional. They are always honest and totally dependable, two traits not often associated with the auto repair business. They replaced the entire engine in my 1993 300D and work on my S500 and I have saved thousands of dollars using them instead of the Mercedes Benz dealerships.

Anonymous User

I have been taking my Mercedes for maintence and repair to Peter for over 20 years and have never had any problem or compliant about his work nor his prices. I have to rely on his recommendations and service as I am not at all mechanical. I totally trust what he says and would not consider going anywhere else to keep my car safe and in good repair.

Anonymous User

I have been a customer since 2001. Peter and his staff are knowledgeable and precise. They set excellent expectations. And have always delivered premium workmanship, and honest treatment of the customer. Truly a cut above any other shop I have dealt with. It is always a pleasure to deal with with Peter and his crew.

Anonymous User

Peter and crew are the best! Ive taken my S55 to them for major and minor repair. They do excellent work, better than other places Ive had my car serviced. They never play games or try to sell you anything more than you need. So long as I live near Silver Star Motors, I will keep buying Mercedes cars.

Houman Ghavami

I took my 1988 560SL for the first time to Silver Star Motors for a fuel distributor replacement. They did an excellent job for a reasonable price. As mentioned in other reviews, Peter does not come across as someone pushing unnecessary repairs. Overall very happy with my first experience.

John A. Heffern Jr

After an unpleasent experience at the Mercedes Benz in Tysons I took it to Peter & his team. I couldnt be happier and am almost thankful that they were so bad at Tysons or I might not have found Silver Star tucked away in Vienna. I refuse to take my car anywhere else.

san dug

Peter and his staff are great mechanics and honest people. I have been using them for 15 years now on multiple cars. You cannot go wrong with this place.

Nawaf Al-Bassam

Ive been going to this place for years. Peter and Jay are gentlemen and extremely knowledgeable at their craft. Thanks for the years of help.

Duncan Sterling

Excellent service at a level of quality that you might normally encounter only in Germany, and at far better prices than a dealer.