Maaco Collision Repair & Auto Painting

4600 Lassen Ln, Fredericksburg, VA 22408, USA

Address:	4600 Lassen Ln, Fredericksburg, VA 22408, USA
Phone:	+1 540-369-6362
Site:	maaco.com
Rating:	3.8
Working:	8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 9AM–12PM Closed

Location

Photos 25

Reviews 11

Chris Coleman

I suggest you find another Maaco location for several reasons. The first being the cost of the prep and sealers. The cost of the prep (light chip and scratch repair) is more than double at this location then any other Maaco in the area and the same goes for the sealer. So this is gonna cost you anywhere from 150.00 to 300.00 less. My best suggestion would be to go to Maaco of Richmond or Maaco of Springfield. For a lilttle bit of a further drive you could save yourself some serious money. Trust make the calls and the do your research. The second reason would be the time factor if you want your vehicle to be there for forever take your vehicle to this shop. The third reason would be quality this location has an old paint booth thats falling apart thus creating dust particles that will be in your paint because the owner will not invest in a new paint booth. Unless you pay for the "Platnium Package" you will have alot of "trash" in your paint. So unless they have a new booth I would highly recommend another location. Or if you want a trashy jobs this is the place for you. Oh and if you decide to go for the "Platnium Package" beware becasue your suppose to have the whole car wet sanded and buffed they only do the top surfaces at this location but it clearly states on the board its the whole car. Last but not least they have unqualified technicians working on the vehicles. your vehicle They dont have one body technician that is I-CARR certified and for those of you who dont know I-CARR trains people on how to do car repair the correct way. If you dont believe me just ask around if you want quality I-CARR certified technicians my suggesttion would be to go to Rosner Collision, Pohanka Collision, Southern Auto Body, or Downtown Garage at those locations youll find technicains who are ceritifed. Cheaper doesnt mean better and I strongly encourage yourself to shop around. Just helping the consumer to make a informed decision.

Charlie Warner

The car looks better than it did before but there is orange peel in it. For $1400 I expected a little better. The associate that helped me was not very knowledgeable; he wasnt even going to give me my warranty information until I asked for it. They took 8 days to paint my car, so if you do go here, be prepared for an excruciatingly long wait. When I called for the total price of my estimate the associate said he would call back and never did. Also, when I specifically told him I wanted to pay by Maaco card he asked me to put down half. I looked at him puzzled and asked what about the card and then he said “Oh you want to put everything on the card.” Did not even explain to me that stripping of the hood, roof and deck lid was not a requirement, Maaco just wouldn’t warranty it. But if you’re trying to save money on an old car, that would have been very useful information. I do not recommend ever going to this location.

Breanna Bell

I experienced a car accident while driving through Fredericksburg, VA (11 hours from home!) and my car was towed to Maaco Collision and Repair. The staff (namely Alex K.) were so amazing to work with. Alex handled everything - from coordinating the delivery of my car, to scheduling the appointment for the claims adjuster, to keeping me updated on the progress of my claim and ultimately shipping all my personal items to my home in Michigan. Unfortunately, my car was totaled by the insurance company and even though I wasnt considered a customer at that point, I still continued to receive the best customer service from Alex. He went above and beyond to make sure I received all my personal items - which could be seen as a huge inconvenience since I lived in Michigan. Thank you, thank you, thank you. I have nothing but high praise for this organization and their employees. I would use them again in a heartbeat.

cheryl vaughan-brown

I was rear ended in a Sienna in July. Chose Maaco only because Im a single working Mom and they are open on Saturdays. Local rental car driver told me they don t have many customers for Maaco. Maaco kept asking me how they were getting paid which irritated me. At fault party insurance came out and gave them an estimate and they charged every penny of it. Got my car back and they said they replaced the tailgate but used my original back glass. I waited forever for my car. The back glass molding job they did is pitiful. They also had to take out my rear seats and the day i got my car back the metal bar in the back of the rear seats just fell off. Yep! They broke it and hung it back on to try and cover their error. Same one guy always answers phone or goes to voice mail. I will never go back there again!

jenni p

Received written estimate 11/15/16. Was told estimates are valid for 30 days. Wanted to schedule the work. Called and left voicemail early December. No reply. Called and spoke with someone about scheduling on 12/12. He said the estimate we had was no longer valid as it was a Black Friday Special and that he had 2 estimates on file for us - one that was the price we had on our estimate and one that was higher. He said the higher price was the cost we would pay and said I could pay that or come back in for another estimate. I said no thank you. Mentioned this to my husband, who called and left a simple voicemail with his name and number, a few days later. We never received a call back.

Jeff Hockaday

Great experience !! Took my 1991 Toyota Camry to Maaco to have painted. The whole car was very faded but did not have any rust. The car looked so bad my kids would not ride with me. The good people at Maaco brought new life to that car. Had the whole car painted back to original color. I also had side mirrors and front and back bumper painted back black like they were suppose to be. It has been close to a year now and the paint looks as good now as it did the day I picked it up. Im very happy with the service I received from Maaco and would use the again,

Hanzcap

Jay was a pleasure to work with! I have a old full size bronco restored by them and they did one heck of a job. Everyone always complimented the paint on it. Heck they even let me come in on Saturdays or weekdays when I had off to do some of the mechanical work on it. In fact I am going to have them repaint my F250 when it comes time for that.

Brian Skinner

Great price and fast turn around! The body work and paint look incredible. Alex, made the experience effortless. I would definitely recommend these people to anyone Thanks again!!

Daniel Kalil

Jay was great to work with and the guys did a really nice job on my truck. I would recommend them to my friends.

Charles Justice

Jay was a pleasure to deal with. I would definitely use them again. My bronco came out very nice.

Nathan Reese

Very expensive.