Address: | 8005 Creighton Pkwy, Mechanicsville, VA 23111, USA |
Phone: | +1 855-403-4657 |
Site: | rotorooter.com |
Rating: | 1.2 |
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Alger Batts
Terrible, wont fix your problem, and will take a lot your money!!! I cant even express how incompetent and inconsiderate these shysters are. $600 and three trips to "not fix" a leaky toilet while offering no reimbursement after I fixed the problem myself via a licensed Master Plumber who is a friend of a friend. Additionally, Roto Rooter caulked all the way around the toilet on their 2nd visit and apparently cracked the new flange upon installation, the toilet leaked for a week and now there is water damage to the sub-flooring, not to mention the cracked tile from sloppy work. Then they came a third time to no avail. Joe, their service manager / preacher has been completely dismissive each time Ive spoken with him although he was eager change the subject talk about Jesus Christ for some reason (seriously). I have pictures of me and my new Plumber fixing the problem, close up pictures clearly showing the faulty work, the broken parts, my new plumbers license number, and his root cause analysis. But this isnt enough, theyre not offering Jack squat. So I guess they want to do things the hard way since they ruined my tile and subflooring. Thanks for less than nothing Roto-Rooter, you suck
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Ali Safavi
VERY BAD...ITS A RIP OFF...4times over price. They gave me an estimate of $850 for a burst pipe in my crawl space under my house and they said it will take them 20min to fix it. I called another plumber company (Kelleher Plumbing) and they came and replace the pipe within 1.5 hours for only $190 total for materials and labor. I would not recommend Royo-Rooter at all, stay away from this company, they even showed up much later than the 2hours timeframe that they had promised, wasted my time and the technician wasnt very nice either. I will never do business with them again.
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Roger Pullin
I should have read the reviews, they where 30 minutes late, wanted to charge a fortune, I rented a machine from good old Home Depot no sweat, you live and you learn, as old as I am my brain should be full by now. I would have gave them no stars, but they would not let me read the reviews, find a owner operator
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Anonymous User
Crack in pipe, 3 underground Estimate fee - 60 dollars Estimate amount - 1300 bucks Last time this needed repair, I paid 300. They took my 60 bucks and gave me a laughable quote. Think twice before paying these guys to write a quote.
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Iris Ellison
They came out to a stopped up drain flushed made it worst. I had to have a friend fixed what they messed up and they charged me to mess my stuff up. Roto rooter sucks.