Address: | 12409 Warwick Blvd, Newport News, VA 23606, USA |
Phone: | +1 757-223-4103 |
Site: | cellphonerepair.com |
Rating: | 4.6 |
Working: | 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–4PM Closed |
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Mary Cottrell
I ordered the part for my phone and was advised that it would be in in 2-3 days, which ended up taking a week. I made an appt to drop my phone off and was advised it would be completed within the hour. I realize places get busy and came back in 2 hours expecting to pick up my phone and I still had to wait another 20 minutes for it to be finished. Then 2.5 hours later, my screen isnt working at all. Terrible experience from start to finish and now I have to trust that theyll fix it under warranty, even though itll probably stop working once I leave again. The worst part, it was working fine before I brought it in, my screen was just really cracked. So either the part is bad, or they messed it up putting it together. Regardless, once its fixed AGAIN, I wont be going back.
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Jessica Mayo
So helpful! My PS4 wasnt turning on and they got it working again (just needed a good cleaning!). They are super nice, especially Courtney, call you with updates on your device, and great at explaining what will be done to help you. Will definitely be going to them with any of my electronics!
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Hernando Monsalve
Not happy at all with how they handle things. They barely answered my phone calls, they lie through friendly masks, and they dont rake accountability for failure in a repaired device. Like how hard is that to do? Oh and dont expect a refund if your phone fail after their repair either.
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Lori Smith
I suggest that all of my friends try this business when you have a problem with your cell phone, laptop, iPad, etc. John is a genius, Erika is professional and kind. I cant say enough about the service I received. AND, it is reasonably priced. Located in Hidenwood Shopping Center.....
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Brandy Racicot
Amazing service! The sweet girl up front was great and James fixed my daughters iPod when nobody would touch it because the part was "too hard and risky" to repair. Will be going back if I need repairs in the future, you guys are awesome!
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Raekwon Gough
Excellent and friendly service. Explains everything precisely and takes responsibility if they mess up. They even run pre and post tests to make sure your phone works correctly. I recommend everyone goes here from now on.
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Sean Fitzpatrick
I had completely shattered my Galaxy S7 Edge screen. Jason was incredibly friendly and once the replacement part arrived he was readily available to install it quick for a great value on the labor.
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Melissa Sweeting
Staff is very helpful and friendly! No one had the part for my tablet but these guys ordered the part for me and it arrived in no time! I would recommend them to anyone in need of their services!
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Amy Hope Elliott
WOW! Great place to bring your cell phone, laptop computer, kindle to get repaired. Great and very friendly Staff! Affordable prices and worth checking this place out. Love coming here!
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Christopher Brace
Excellent service. My micro USB charging port broke on my HTC M8. They were able to order and install a new one. The staff is very friendly and professional. I highly recommend them.
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Jan Irby
5 star staff very helpful and quick would come back and recomened to friends and family
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marcel osborne
fast service and friendly staff. I seriously recommend!
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Z Brah
Very proficient, helpful and personable
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Smiling Tiger
Great Service friendly people
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Andre Johnson
Fast great service