HPM Tech Services

903 Hanshaw Rd #2, Ithaca, NY 14850, USA

Address:	903 Hanshaw Rd #2, Ithaca, NY 14850, USA
Phone:	+1 607-319-4776
Site:	hpmtechservices.com
Rating:	4.6
Working:	8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM Closed Closed

Location

Photos 7

Reviews 16

Joan Mangione

Jay and John of HPM Tech Services are outstanding at customer service and technical support. The Village of Cayuga Heights offices at 836 Hanshaw Road previously had very mixed technical support in the past from other vendors. HPM is a breath of fresh air! Their advice and rapid response has been outstanding. I no longer worry about our computer environment being deluged with spam and malware. Plus server performance has been improved since John made adjustments to its set-up. The Village is running more smoothly so less of my weeks are taken up trying to identify and solve computer related problems. Are they worthy of 5 stars, you bet!

Michael Pinnisi

My business has relied upon HPM Tech for years, to build and maintain systems that are sophisticated for a small business. Their technicians are good at what they do, of course, but they also are responsive, friendly, and always acting with the greatest integrity. There is an old joke, that when buying a service you can select two of three from good, fast, and inexpensive. HPM Tech is the exception - they provide quality service quickly for reasonable rates.

William Jewell

My Apple Laptop MacBook Pro exploded and I thought that it was completely gone. HPM took it in and looked at it immediately. They discovered that it was under Apple Care recall and arranged for me to have a nearby Apple repair outlet repair it - all in the same day. They backed up all my data just in case further repair might affect it. Apple Care did repair it for nothing and saved everything! Great service and professional.

Lisa Carrier-Titti

The folks at HPM Tech Services are Ithacas hidden gem! They listen to you, ask questions, and listen again. Give options, not push a product or service because they are re-seller. Flexible with their hours, customer oriented, not product oriented. Ive been in the IT field for 20+ years and have finally found a local company I can feel good about recommending. Would give 10 stars!!

Ted Rejman

If you are unsure where to go with your computer issues look no further. These guys are great and they dont feed you a line of bull. They tell you straight up what you have and what they can do to fix it. If there are better options they will tell you what they are even if it means going somewhere else. Personable, professional and very accommodating.

Eric Hathaway

Great customer service, reasonable price and just over 24 hour turnaround. I had my computer diagnosed at another place first, but did not agree with the assessment so I brought it to HPM. They took the time to listen to all of my questions and provided thorough answers. I highly recommend them.

Andrew Morton

The gentlemen at HPM are wonderful professionals. They always go above and beyond to satisfy the needs of their customers. I have never had them talk down to me or another customer, and I am always treated with respect. If you are having troubles with tech, HPM is the place to get it sorted out.

Jamie Love

Jay is very knowledgable and took me right in as a walk in~ explained what needed to be fixed and spent a lot of time with me. Im grateful for his help in getting my macbook pro upgraded to accomodate the big software im now using. Excellent customer service!

Holly Adams

These guys are fabulous! Quick, thorough, excellent and dedicated to problem solving. I also really appreciated they way they talked with me about it--explaining things I didnt know without making me feel stupid! I am recommending them to everyone I know.

Patrick Govang

horrible. little respect for recurring customers. didnt follow thru on promised plans, lost my wifes entire hard drive... responded with oh well.... requests for a conversation with the owner to address were ignored... go to the computing center.

karen sciarabba

Unbelievable. Jay and his team are awesome. I dont know crap about computers and they talked to me in terms I could understand. Very efficient and not expensive. If I could give 10 stars I would. Jay Sciarabba

Robin Tyler

Everyone at HPM is very friendly and courteous and always willing to help whenever they can. I would recommended this company to anyone needing help work their computers and devices.

Seth Mizener

The employees/owners of the store are very polite, it seems as though they can fix my computer no matter what I do to it. Reasonably priced and in record time.

Larry Ames

HPM Tech is "all in" for top customer service. When it hits the fan these are the guys to call. Prompt, dependable and professional service with a smile :)

Wendy Kimble-Dugan

John is my computer expert...I value his advice so much. Went a year without needing his help - but when problems hit, he fixed them.

greg johnson

Great people, explain things well and dont try to sell you things you dont need.