Economy Auto Repair & Tires

9912 Jefferson Ave, Newport News, VA 23605, USA

Address:	9912 Jefferson Ave, Newport News, VA 23605, USA
Phone:	+1 757-595-9919
Site:	economyautorepairtires.com
Rating:	3.9
Working:	8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–5PM Closed

Location

Photos 19

Reviews 12

Ron Manicom

I found them to do very good work reasonably priced and very helpful when it came to small things I could do myself, that was the way they used to be however a month ago I took my van in for the following work, Drivers side and passenger side Idler arms to be replaced Fuel filter to be replaced, I had bought the parts and they were OEM not some knockoff, The total time to replace was 55 minutes however when presented with the bill I was charged for 2.5 hours labor, when I stated this was excessive I was told this was "the book price and all the repair shops do this", I questioned the book and discovered it was Mitchells book of averaging, now upon getting the book from the library the first page states that costs involved are not to be taken as mirroring true average costs for differing parts of the country have differing evaluated costs, on page three of the book there is a paragraph which states "costs reflect, diagnosis, sourcing, handling, shop time involved, and parts management, all of which I had handled, all I asked was that the parts be installed. I also called three repair shops in the area and two stated that though do use Mitchells as a guide, in a case where there are customer supplied parts they go by the actual costs, one said they will not handle customer supplied parts, It was also stated to me that there were two ASE mechanics worked on my van which was also not true as one was in a learning mode as evidenced by the way the one experienced fellow explained everything to the other. Would not recommend these people as being honest any more.

jude sr

Great service! While on a road trip with my mom, my ignition coil started screwing up and I needed the work done right away. It was no problem, they got me in within 30 minutes. The mechanic work was fast, priced well, and they even gave me a free windshield wiper. (Probably because they noticed my tendacy to use things till they die. Ha.) Im very thankful my car happened to mess up out right near these guys. And KB, the guy at the desk, is very nice and polite. Overall a great experience. Two thumbs up, guys! ;) (Ps. My 70 year old mother would like to add that KB is a gentleman.)

Mlbppen6 Charlie

Great service no bs. Brought my car to midus first, over charged and didnt fix the problem. Brought it to them for something unrelated, and they identified the problem without my asking. Car runs beautifully. Always great service and pricing. A++++++

Vladislav Efremov

Have serviced my car multiple times there and always had it done in shortest amount of time and for decent amount of money.

coolbreeze9383

They dont do quality work,and dont stand behind theyre warranty which is in writing, take your car somewhere esle

Valeri Efremov

Many times repaired my car . Great job , excellent quality and competitive prices ! Would recommend to anyone .

Jesse Jordan

Do not use!! Messed my brakes up and wouldnt take responsibility! Would give 0 stars if I could

Shirley Bowden

Called today. Man said 69.95 gor diagnostic fee. Auto zone does that for free. Very rude

Terrell H

Great auto repair that does great work. Would recommend to anyone.