Go Green Auto Care

10500 Warwick Blvd, Newport News, VA 23601, USA

Address:	10500 Warwick Blvd, Newport News, VA 23601, USA
Phone:	+1 757-594-8080
Rating:	3.9
Working:	8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 9AM–2PM Closed

Location

Photos 1

Reviews 13

Jason Sattler

I normally never do reviews good or bad but this is rediculous. Less than 6 months ago I had taken my car there because it wouldnt start, they said all it needed was a battery charge and a new battery and told me i was good to go. 10 seconds down the road my car shuts off and I had to get it towed back there AGAIN. Now they said it was a fuel pump and after a couple days a brand new pump and module installed and i was good to go, or so i thought... Car recently had trouble starting so i took it to a different shop and they diagnosed a bad fuel pump, called go green and they said theyl do a replacement free of charge. After paying the shop and the tow back to go green i had waited 6 days after waiting for the replacement pump to come in, i go to get my car and it wouldnt start and now has a check engine light. Tyrone started messing with the obd reader and got rid of the light temporarily for it to come back 20 mins later. Then he mentions not the whole module but only the pump was replaced because of how uncommon a complete fuel pump for a 2001 mercury cougar is and says the rough start is because of the low gas which obviously wasnt it and started getting an attitude when i started questioning his work. Also the mechanic i brought my car to showed me that the original pump was accessed from a hole cut (shortcut) through the bottom of the trunk/back seat area which is not how the replacement should be done. Clearly has no idea what hes doing or maybe its just bad business. Only thing i got from GO GREEN was a waste of time and money and to GO SOMEWHERE ELSE. Update 2 days later: The pump He installed went out and Tyrone basically told me i was SOL because no companies do refunds on electrical parts and would have to pay for everything to be done again in full. Absolutely rediculous business

LaQuaya Jones

I do not recommend this shop to anyone. I took my car to Go Green Auto Care, and Tyrone told me that a, b, and c was wrong with my car. I gave him the go a head to start fixing my car. Tyrone called me back two days later to come pick my car up, and ensured me that my car was running just as brand new. When I started driving (not even half way down the street) my car started acting up with the same problem that I had originally brought it in for. I turned right back around. Tyrone asked me to leave the car, and pick it up in the morning; it probably just need “Blank” done with it. Next morning I get the car, half way down the street; and what do you think happened? Yes, the car started having the same problem. $80 per hour and $1,000 out of money all together, and I still have the same problem with my car. I would not even get a bike repair here. Sorry to say, but Tyrone does not know what he is doing point blank period. If you have a Toyota or Lexus just go to the dealer and stay away!

alonzo harris

Im taking my car there today to have a B service done my wifes friend recommended them. I heard some great things I believe they are ture. Looking forward to Go Green to take good care of my baby. Lol Tyrone took good care of my Benzs I was surprised at how professional ,and approachable he was just a down to earth guy. Go Green will be the only shop that work on my car. If you are like me, and find its easier to hit the lottery than it is to find a honest mechanic. Give Go Green a chance you will not be disappointed. Thanks guys for the great work she is running good.

sfurman39

I like the staff at Go Green Auto Care because of the good experience I had with them in November of 2012. I have a 2001 Lexus ES300 that I bought used. It needed a climate control unit, which the Toyota dealership said would cost close to $1,000 new. Go Green ordered the used part for me from 1 of their sources and installed it for about $355 (parts/labor). I was so pleased with the savings and the results. I recommend them highly.

Anonymous User

Very bad customer service and work. We had made an appt to have car repaired and were assured it wouldnt take more then a couple hours. 2 days later we got our car back. The price for work was quoted at 45 per hour yet I was charged over 200 dollars. AND 1 day after I got it out the problem started again so 200 plus and 2 days and were in the same place. I do not recommend this shop. Ill post how they handle the repeat problem tommorow

Rob Poggenklass

Go Green does a great job with my car. Im a repeat customer, have been going for a couple of years, since I moved to Newport News. When I ask to have my car checked out, they always take time to give a full assessment, and tell me when Ill be needing certain maintenance and repairs. Unlike other mechanics, they dont just do the repairs and demand that I pay, or insist that the repairs must be done now. Tyrone and Leslie are great!

Mike Holland

I initially came to Go Green after RK Toyota ( now Priority Toyota) diagnosed my wifes 2007 4Runner as having a blown head gasket and the cost to fix it at $3100.00. A day later at a cost of around $220.00 Mr. Jarvis ( Tyrone) said all it needed was a new radiator. That was a year ago and the 4 Runner is still running strong. Very thankful for his honesty.Have since had other work done on my Tundra. Very pleased!!

marley teal

I own a lexus and usually i get the dealer to service my car, but a co-worker suggested i go to go green auto. Now my car runs and feels like it did when it was brand new! I will be back for all of my future services. Thank you

80Savage

Great place with great customer service! Not just a great technicians, but great people! Thanks!

Janice Singleton

Love the staff and the prices...Always get my car service done quickly

David Edgar

Great service, work was quick and to the point.

Dmitriy Ageyenkov

Good price, trustworthy staff.

brian nichols

Friendly people, reliable.