R & M Used Tire & Auto Repair

3985 George Washington Mem Hwy, Hayes, VA 23072, USA

Address:	3985 George Washington Mem Hwy, Hayes, VA 23072, USA
Phone:	+1 804-642-3713
Rating:	3.1
Working:	8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–12PM Closed

Location

Photos 6

Reviews 7

Colin Walton

DO NOT GO THERE!!!!! I WENT THERE FOR TWO TIRES, THEY DIDNT HAVE MY SIZE SO I WENT ONE BELOW. I WAS THEN INFORMED INSTEAD OF THEIR NORMAL 35 DOLLAR CHARGE IM ALSO BEING CHARGED 5 DOLLARS PER VALVE STEM. OK NO PROBLEM.TOTAL BILL IS 83.12. SO 41.56 PER TIRE. I PAY THE BILL. THE TIRES LOOKED OK, WITH OK TREAD BUT A SMALL AMOUNT OF DRY ROT. THIS WAS DAY 1., TIRES WERE INSTALLED AND I LEFT NO PROBLEM. DAY 2 TIRES ARE LEAKING AIR BADLY HAVE TO BRING THEM BACK. WHEN I GET BACK BOTH TIRES ARE REMOVED AND RESEALED TO THE RIM. AND THIS TIME HE PUTS THEM UNDERWATER TO CHECK FOR LEAKS. ( WHICH HE FAILED TO DO THE FIRST TIME.) SO FAR SO GOOD. TWO DAYS LATER IVE GOT A LOW TIRE AND MY CAR IS RIDING LIKE GARBAGE, IT SHAKES REALLY BADLY AT 60. SO I GO BACK UP THERE. DAY 3, I TOLD HIM THERE WAS SOMETHING WRONG WITH THE TIRES BECAUSE THEY WERE SHAKING MY CAR SO BADLY, HE INFORMS ME TO COME BACK TOMMORROW, AND HE WILL PERSONALLY GET ME TWO GOOD TIRES TO REPLACE THE DEFECTIVE ONES. NO PROBLEM, SO HERE IS DAY 4 I GO UP THERE AND THE FIRST THING HE DOES IS ASK ME WHAT SIZE THEY WERE, I TELL HIM. AND HE SETS ASIDE 2 TIRES. THEN HE PULLS THE 2 TIRES OFF MY CAR AND PUTS THEM ON THE BALANCER, HE INFORMS ME THIS ONE TIRE IS GOOD. READING 0.0 HE SAYS. OK. SO NOW HE PUTS THE OTHER ONE ON THERE. ITS ALL MESSED UP. HE CLAIMS THAT THERE WAS A DENT IN THE RIM THAT WASNT THERE WHEN HE BALANCED BEFORE (IT MUST HAVE MAGICALLY APPEARED 4 DAYS LATER.) I HAVE NOT DRIVEN MY CAR EXCEPT TO AND FROM HIS REPAIR SHOP. WOW. SO HE BALANCES OUT THE DENT IN MY RIM AND REINSTALLS THE TIRES. THEN HE INFORMS ME THERE WILL BE A CHARGE FOR THE BALANCING ON THE ONE TIRE WITH THE BENT RIM, AND HEADS INSIDE TO WRITE ME UP A TICKET. I SAID I SAW THE RIMS AND THAT ONE WAS BENT WHEN HE BALANCED IT ORIGINALLY. HE SAID IT WASNT. THEN HE TOLD ME I WAS COMPLETELY WRONG AND PROCEEDED TO ARGUE WITH ME OVER IT. THEN HE YELLED JUST LEAVE, AND NOT TO EVER COME BACK. IN FRONT OF CUSTOMERS. I CANNOT BELIEVE I WAS TREATED THIS WAY. I WOULD HAVE HAD NO PROBLEM PAYING THE BALANCING CHARGE BUT TO TELL ME MY ACCOUNT OF EVENTS HAS ZERO CREDITABILITY IS PRETTY LOW. SO SAVE YOURSELF SOME TROUBLE AND GOTO ANOTHER TIRE SHOP. I FIND IT IRONIC AND A BIT OF A SIGN THAT THE ONE OTHER CUSTOMER THAT WAS THERE WAS BACK BECAUSE THE TWO USED TIRES HE HAD GOTTEN FAILED A STATE INSPECTION. IMAGINE THAT!! DO NOT GO TO THIS TIRE SHOP. TERRIBLE SERVICE FROM THE TECHNICIAN DOING THE WORK. GO SOMWEHERE ELSE!!

David Wilson

I have been going here for a few years. The guys have been very helpful finding tires that are a proper size and mounting balancing reasonably. If they have a used tire that is correct fine, if not, they say so. When I buy online tires I find myself always going to R&M. Its not fancy but these guys have always done a very good job for me. A good local tire service store.

marcos roman

DO NOT GO HERE. go to another used tie shopin Yorktown or Newport news, but DO NOT go here. bought a used tire and asked them if they are sure it is okay. had it blow on me 2 weeks later. which I had to pay for a tow truck and another tire. go to Newport news or go to Yorktown. wont get screwed over doing that

Daniel Hogge

Ive been going here for years and have always had good service at a great price. At less than $40 a tire, you cant beat it!

Virginia Montgomery

Good used tires. Prompt service and very affordable. Also friendly service.

Matt Thorne

Good deals. fast service. Great people!

Tim Bryant

Great service