CubeSmart Self Storage

5312 Richmond Henrico Turnpike, Richmond, VA 23227, USA

Address:	5312 Richmond Henrico Turnpike, Richmond, VA 23227, USA
Phone:	+1 804-329-6464
Site:	cubesmart.com
Rating:	4.8
Working:	9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 8:30AM–5PM Closed

Location

Photos 54

Reviews 27

Dylan Shaw

This is Stuart Morris under my roommate Dylan Shaws google account. I just wanted to comment real quick and say I recently stopped using my storage unit at this location. I never thought I would need a storage unit however I eventually did. I was extremely pleased with not only the pricing but the amazing service. Michael Jones was the main person I dealt with there. He made it a worth while experience and made every time I had any problems a great one. He also made it the most painless experience ever when I finished my time with CubeSmart. If your reading this Michael, thank you again sir!

Paul Dhaliwal

Great service and great staff. Mr. Jones was a true professional throughout the process and truly helped me find the right size space I needed. The space ended up being perfect. When I have had to stop by or call with a question, he always is quick to respond and always does so with a positive attitude and is willing to find a solution to any concerns I might have. I have recommened this location to others and will continue to do so.

Shannon Mcguigan

I went here looking for a storage space. I worked with Michael and he was very professional. He went the extra mile when explaining the move in process (he is very thorough). The property is well kept, nice and clean. The staff obviously takes pride in their company and it shows with their positive attitudes. Will definitely recommend this location to others! Great experience overall!

Sam Tremble

Theres never a good reason to be at a storage unit. Its not a fun place to be. But Mike makes it seem otherwise! Hes friendly and helpful to the point that I actually look froward to calling and paying my bill or coming in to use the unit. Mike is professional, knowledgeable, and personable. He makes the whole storage scenario bearable. Thanks for everything, Mike!

Amber Moody

Ive had a storage unit with this company for over a year now. Ive not had any issues, the staff is very helpful and friendly. Its easy access to the property and convenient to make payments. I only wish the rates did not increase the longer you have a unit, but other than that, great place to use for storage! Thanks

Rob Dean

Awesome place! Ive referred co-workers as well. Staff has been really professional and helpful. Michael Jones is a very professional and welcoming personality. I consider him not only a professional but a friend as well. Keep up the good work!

Mike Mahone

Inexpensive, but dust from race traffic coats your stuff. They now have a new payment system that no longer sends out reminder emails. It does send out monthly invoices that says the bill is attached-no attachment. Looks like time to move.

India Davis

Stopped by just to check out a couple of units, best customer service experience ever this year. Larry and Taylor were so helpful and really went above and beyond. Answered all my questions and gave me the best advice possible.

Jessica Bray

The customer service was AWSOME! If you need a storage unit at a reasonable price Cube Smart is the way to go. The district manager was so helpful and went out do his way to please us. Will refer to everyone I know

james P

From customer service to cleanliness this facility is exactly what you would hope to find. AJ and Larry go above and beyond every time. Great experience and highly recommended. Keep up the good work!

Shania Tucker

Taylor was very helpful ! I was searching for storage places all day and this was my last stop .. she was very friendly and informative .. definitely coming back to rent ! Very clean office !!

Val Rob

Its very rare to find good customer service but AJ was just awesome providing me with the correct size storage unit which fitted my budget needs perfectly. Keep doing an excellent job

shelby james

I was helped by Taylor. She gave exceptional customer service and was able to answer all questions that I had. No problem referring this storage place to friends or family.

Catie Baldridge

Great service, even though i had a few items left in unit they didnt charge me an extra fee. Rented for 2 years great experience! Thanks!!

Vernika Givens

Convenient ...made an online reservation walked in and everything was easy! Alfred has great customer service and makes you feel welcomed!

Tony B

Mike was very helpful and extremely professional. Did everything he could to help me out. Great facility as well. Definitely recommend!

Tiffany Harvey

Very nice and clean property and Aj and Larry was very polite good customer service skills I will be happy to come back here

P S

Price increase after a few months by alot! Not sealed around doors very well and pollin covers everything in the spring.

Candace Jones

The prices are among the best in the area, and the customer service is exceptional. Highly recommended.