Address: | 741 First Colonial Road, Virginia Beach, VA 23451, USA |
Phone: | +1 757-425-1641 |
Site: | garyallenhairsalon.com |
Rating: | 3.4 |
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Misty Jo Ballou
Terrible, not a first, but as time went on with different people. First, customer service is awful, the women at the front desk look at you like you are scum and they are so much better than you, and unless you are directly in front of them and speak, they will ignore you and pretend you are not there. I honestly felt like by the way they treated me, it was as if I wasnt good enough to go to a salon such as theirs. My first time there was wonderful. Dana cut my hair. I am very specific on how I like my bangs styled, she did not disappoint. I made another appointment to see her. about a week before, they called me to let me know Dana was no longer there, and I needed a new stylist. They assigned me to a gentleman, who did a fine job, no complaints, but not overly happy either. The reason that time was horrible, was because although they told me Dana no longer worked there.. I saw her at a chair cutting someones hair. Basically, they lied to keep me from getting my hair done by her, to fit someone else in. My third and final time there was about two weeks ago.I called a week or so before to make the appointment, letting them know I would like a cut and my hair lightened. My hair has red, brown, and black in it, so I was not expecting to to come out looking perfect like a movie star. When I got there, they had put me with another new person, this time it was Janice. She acted like she had no idea what I had come there for, and acted like she had never lightened hair before(but had told me she had about 30 years experience). it took her quite some time just to get ready, and then continued to be very rough with my hair (pulling/tangling) throughout applying the foils. When that was completed she put me under the dryer (lightening does much better with heat) for less than maybe five minutes before she was rushing me over to the sink, literally pulling foils out, asking other stylists if they thought it would look okay if she pulled it out then. (me not realizing that she was rushing through and was trying to get by with a half done job).they pull all of the foils out roughly, and then rush me over to get my hair cut, where she started cutting my bangs overly short, like a horrible bowl cut, to which she only tried fixing after I said "I dont want it shorter than my eyebrow" for the second time. the hair cut lasted about 5 minutes, before she started drying it, and ended up having someone else finish that. Turns out she was rushing me through everything to get to another client, because she doesnt manage time well. Now, two weeks later, I am left with multiple lengths in my bangs (short and long everywhere), an uneven hair cut throughout, my hair color not anything like I asked for, and splotchy from not applying the solution evenly, or keeping it on long enough. On top of that, she did nothing to protect it(Olaplex, or other precautions), she fried it. It constantly feels stiff and broken, no matter how many times I deep condition. My hair looks like a calico cats fur. it is terrible, and I will never allow them to touch it again. Especially after three chances. Not to mention, Dana was there that time too :)
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Anonymous User
This salon was recommened to me and I couldnt be more pleased. My stylist, Corinne, is absolutely fantastic. There was no waiting, clients are offered a beverage, the salon is clean and bright, walls are painted in warm colors and the music is awesome. I felt total confidence in Corinne immediately since she took the time to explain her recommended color and style. I expect to be a long-term client. Certainly I hope friends ask about my new cut so I can turn them on to this place also. Thanks everyone at Gary Allen.
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Anonymous User
I was talking to an acquaintance of mine about how I wanted a visual kei type haircut but have never found a stylist able to do it. He recommended Robby at Gary Allen, and I will never get my hair cut by anyone else! Robby is awesome; I show him exactly what I want or what Im thinking of and he cuts it perfectly. If you are looking for someone who can do a bold/punk/anime/asymmetrical haircut then schedule an appointment with Robby.
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April Laney
Well I didnt even make it there bc the girl that answered was extremely rude and treated me like I was stupid. First impression ladies and bc of that you lost a potential customer. Funny thing is that was my second time speaking to them. I went in the salone a few weeks ago to make an appt and thought oh maybe she was having a bad day but apparently theyre all like that. Very rude
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Anonymous User
This salon is by far above all the rest. Each stylist has amazing talent. The receptionist are great at recomending the right stylist for your need. The atmosphere is stress free and pleasent. You will come to know that there is nothing average about what we do or how we do it. I am one of the first 55 cirtified in Virginia to do the Keratin Complex Smoothing Therapy.
MI
Mikey Thom
you can tell by my name that I obviously dont go to a salon but my wife gets her services done here and always has a great experience and they help keep her looking beautiful! Bill and the crew are always friendly and helpful. Even fitting her in sometimes without an appointment.
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Anonymous User
The receptionists at this salon are extremely rude, and wont help you unless you stand a foot in front of them. My eyebrow wax was overpriced and not a very clean job. Definitely wouldnt recommend this salon
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Anonymous User
My cut and color were terrible, and not even close to what I asked for. I am very unhappy with my hair. I will not go again, and will recommend all my friends avoid Gary Allen off Laskin.
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Charlotte Fredette
Christopher did a really great job for me. I came in for a kind of reverse-baylage hair coloring. He seemed hesitant at first but he nailed it and Im really happy with the results.
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Henry Braithwaite
Been going here for 20 years. Would recommended it to anyone. Very professional and intelligent hair stylists.
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Greg Prisco
Great service, great cuts, friendly staff. Very clean! You cant go wrong!
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Stephanie Schiffman Marushia
Ive been getting my hair done here for 15 years. Great service.