TMC Auto Service & Tire Center

3560 Holland Road, Virginia Beach, VA 23452, USA

Address:	3560 Holland Road, Virginia Beach, VA 23452, USA
Phone:	+1 757-463-4502
Site:	tmcautoservice.com
Rating:	4.1
Working:	8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed

Location

Photos 24

Reviews 16

Ray Shupe

Dropped of truck for inspection and told front desk also needed brakes before inspection. Now I dropped of Wednesday night for appointment first thing in mourning. I called to check status at noon, and said just got off lift and needed new brakes they had to order and car wouldnt be ready for maybe 2 days. This after already made appointment telling them wanted new brakes. So after raising hell, they miraculously got parts and began fixing. So called back at 430 and was told they stopped with two brakes left for closing duties and car wouldnt be ready til next day. This is unacceptable for someone with appointment and had promise to finish same day then got pushed back for some reason. Been going for years and havent hadnt nothing but issues past couple. Will be looking elsewhere for auto service.

Fred Smith

Took my vehicle there for their $89.00 diagnostic test with the understanding that with that they would most likely have it all fixed. Then they tell me my total would be $538!!!! When I asked for an explanation of the cost they told me multiple answers and then wouldnt even guarantee that would fix the problem. When I told them not to do it they then tried to charge me $250 for the $89 diagnostic test and an oil change! Then after multiple phone calls and request to speak to the owner they finally dropped the price to a normal price and told me to never bring my car back to them. Very professional....

Anonymous User

Also have been going here for years. Service has always been good with the exception of 1 service writer who is no longer there. I fully understand the previous customers issues as I was met with some of the same. The management has since changed and they once again are giving unsurpassed service at a fair price. I recommend returning as you wont find anyone in the area as honest and loyal to their customer base as these guys. The work is excellent and the staff friendly. Thanks guys for the loyalty, servce and trust. H.P.

A K

Over Charged us by $700 and then we found out that the discrepancy was misdiagnosed. Instead of changing the spark plugs, the Catalyst Converter was changed. The Vehicle broke down in another state and we had to drive to another NAPA garage, which cost another $300 to repair. We ended up trading the vehicle through a local dealer in Virginia Beach. Weve been with them for 5 years and noticed their service lacked quality and honesty. See ya!

Anonymous User

Kenny and Jim, I just wanted to thank you. Your service and your kindness is unmatched in an industry that is hit or miss with honesty, competence, and charges. I will continue to refer friends and family to your shop and speak well of your management and employees. I will not take my car anywhere else if repairs can be done by you. Again...thank you. Deanna K.

Nikki S.

Dropped off car at 8 a.m. and was called at 11:30 to pick up. They did a wonderful job putting in my muffler and new tailpipes. They even checked out a rattling noise that turned out to be a loose flange. They tightened it up for me after expressing I didnt like hearing this noise. They were so very polite, I will be bring my business here again.

Marlene Passarelli

We have been using The Muffler Center (TMC Auto) to service our vehicles since 1985 and wouldnt consider going anywhere else. This is a family-run business that operates with honesty and integrity and they are the only company we recommend to family and friends.

RF Johns

Kenny and his crew are great! The problem was diagnosed quickly and correctly. Our car was ready earlier than expected, and NOOOOO additional "surprises" when we picked it up! Glad we found this place! Will be back (not too soon hopefully!)

James Perrine

The guy that does the exhaust work really did a great job. The other technicians seemed to all be busy and working hard too. If you need some custom exhaust made or just a general repair, go see these guys.

Anonymous User

The only problem I had was slow parts supplier. Everything the Muffler Center did was excellent. The finial price was lower than the estimate ! I will do business with them again.

Chase Poling

Absolutely outstanding service from TMC!! They were extremely flexible and honest and up front with me about everything. I will not be taking my car anywhere else for anything.

John Wilson

What is most important to me in auto care is competence & trust I am not being nickel and dimed. After using them 5+ times, they have earned both.

Daniel

Brought my 4runner in for dual manifold change and they had fair pricing, on time and clean work. Would recommend

Jesse Warrick

Great service Service managers very polite Technicians know what they are doing! Great work!

John Doe

Staff is friendly and knowledgeable in what they do!

Trevor Colley

They are always fair and straightforward