Address: | 2712 S Pleasant Valley Rd, Winchester, VA 22601, USA |
Phone: | +1 540-667-5406 |
Site: | tiresautorepairalignment.com |
Rating: | 4.6 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–1PM Closed |
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Ian Evans
The customer service I just experienced at Tire Outfitters was one of the best in my lifetime. I very rarely post reviews, but felt compelled to do so based on my recent experience. I have an older truck that had very wide wheels/tires on it at the time of purchase. I explained to them this wheel/tire combo was not optimal for the deep snow driving conditions I wanted to use the truck for. Ed indicated he would see what wheel/tire combo he could find to meet my requirements. He ended up searching local scrap yards and found me two sets of older Ford wheels for a great price. He received them in under a week and had them with the new narrow snows on my truck in no time. Everything mounted properly and could not be happier. Ed knew exactly what I needed and saved me a ton of money in the process. I was also impressed he went out of his way to call around and find me used wheels without trying to sell me brand new wheels that I did not need. This is not your average tire shop. These guys know their stuff, are very polite/responsive/honest and will go out of their way to ensure the customer is happy. Highly recommend.
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Luke Swanson
Was told it would cost 157 dollars to replace 4 spark plugs. Advanced Auto Parts had the OE spark plug at a lower cost than theyre quoted 9.75 a piece and it took me less than 30 minutes to change them myself when they wanted to charge for 1.25 hours of labor. Then, when I alerted them I would just do it myself, I was told it would be 44 dollars just for them to run the codes and diagnose it which took a total of 15 minutes. Codes that any auto parts store will give you for free. My parents always went here so I thought I would go with the same. Make sure to call around first and get an estimate from other companies, regardless of their rating on Google.
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Seng Young
In my opinion, a car service shop with honest people isnt easy to find! I wish I had heard about Tire Outfitters a long time ago; I would have saved a lot of money and been spared much grief. There are some service shops out there that definitely want to get as much money as they can from you. This shop isnt one of them. They provided service to my car and my wifes car without trying to talk me into having more done. I got a good deal on tires (best prices I could find) and very quick service as well. I certainly recommend this shop and plan on having them take care of any future service.
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Marcy McCann
Shawn and Ed were helpful, informative, and very personable. I made an appointment for 3 oclock and was out by 3:29. They explained the process of the front end alignment with the high-tech equipment that makes it spot on. The price was more than reasonable and the experience was easy and actually enjoyable due to discussing some tire related issues with the staff and another customer. They even have a variety of magazines to keep any customer happy.
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Sarah Jenkins-Morris
I have been screwed over by this establishment and the purchase of tires TWICE. The first time they put the wrong sized tire on and this last time they replaced the wrong tire even though their spiffy diagram showed in two different places which tire should be replaced. When I pointed out their mistake they acted like they were doing ME a favor by correcting it.
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Sherry Wise
They found that one of my tires did not have a slow leak but that it was simply over inflated. Sent me on my way with no charge. They also spent much time searching for an elusive tire style for our tractor and were very helpful with advice on where we might find one. Whenever we do need new tires for our cars, their prices and service are the best.
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Seen Industriale
Excellent diagnostic skills, blunt honesty. They only take repair and service jobs that they can do and the ones they do are completed above expectations. They have several times gone out of their way to repair one of my autos or have gone the extra mile and never charged me for it. Excellent service station for repairs.
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Mark Dunford
I recently had tire and front end work done on my truck. The staff at Tire Outfitters were courteous and took the time to explain everything. The work was done in a timely manner and my price was reasonable. I would recommend them to anyone. Thank you Tire Outfitters!
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Anonymous user
Tire Outfitters is the real deal. They diagnose problems WITHOUT the common practice elsewhere of swapping out new parts while charging a premium. They are very honest and transparent. Rest assured you are paying for their actual work and not billled for fluff.
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joey belyea
Quick, professional, amicable employees that were very candid and trustworthy. However quite pricey i guess you get what you pay for. Well worth the extra money to have a place that you can trust and one that is reliable and fast. I would definitely use again.
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Sandi Snider
We use Tire Outfitters all the time. They are the first place we go for any auto issue, they do much more than just tires. They are great to work with and their prices are fair. It is a great feeling to be able to deal with someone you trust.
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Leigh Bandy
Tire Outfitters is an outstanding business. I trust them completely with my vehicles, and their prices are exceptionally low. If you want great service and an even better deal, I highly recommend you give Tire Outfitters a try.
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Sebastian Gray
Great experience. Needed some work done on my brakes, fair price. I was late to pick up my car and needed something extra done, One of the gentlemen stayed back to accommodate me. Highly recommend.
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Mike Wolfrey
Jamie and staff are great. They do quality work for a great price. They are always willing to help where they can. I would definitely recommend these guys if you need work done on your car.
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Shawn Carrico
Ed and his team at Tire Outfitters have been taking very good care of our tire needs for many years now. Prices are always very competitive and the customer service is second to none.
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Thomas Knipe
Took my wifes subaru to the dealer and they could not figure out why it kept making a clunking noise.Took it here and within 2 hours they figured out and fixed my stabilizer bar.
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Anonymous User
They did exactly what I asked, quickly and after advising me of another issue Id wanted to resolve, fixed that as well. Very patient and clear. Will use and recommend them again.
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Jesse Stayer
This is one of those places that you dont want to tell people about because its sooooo GOOD. But I recommend them hands down. I go out of my way to come here!!
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Pam Bursey
I love Ed and his staff at Tire Outfitters, as a single lady I need a company I can trust to keep my car on the road and not empty my purse in the process.
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Owen Watkins
Been going there for 25 plus years. Quality service. One time service wasnt the greatest. Went back & they fixed it no charge. That keeps me going back.
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Jamie Hill
These guys are awesome, we didnt live in the Winchester area long, but their prices, were beyond fair, very competitive prices, completed work on time!
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Guy Man
Awesome place. Found me tires for a great price! Even found a spare rim to fix my bent rim. Nice to not have a shady mechanic. Thanks!