Address: | 1619 N State St, Bellingham, WA 98225, USA |
Phone: | +1 360-734-4940 |
Site: | ssnw.co |
Rating: | 4.2 |
Working: | 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM Closed Closed |
MA
Maureen Sullivan
Got the letter from Water company requiring me to get backflow device at my home tested or risk water being turned off. Contacted Security Solutions after a web search to see who in Bellingham did these test. I spoke with Amy at Security Solutions and within an hour, a tech was at my home. We didnt pass inspection and of course, there were installation problems with the device where further work by a licensed plumber was needed. The long of the short of it was, Security Solutions did our initial test that failed. Informed me what was needed to pass (and) fix the adjacent leaking valve and how to correct the installation that was done wrong in the first place (which we did not know!) Ultimately, we had to bring in someone else to fix our device, plus an adjacent leaking valve and they were also licensed to do the backflow test. Security Solutions put us the customer first and didnt mislead us and in the end, didnt charge us for the initial visit to our home. They were glad we were able to get everything fixed, if not directly with them. I worked mainly with Amy and she was exceptional in her follow-through, customer service and overall pleasant demeanor. I would not hesitate to call Security Solutions again should a need arise.
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Jonathan Sorrell
I work in condo association management for a large real estate company in Whatcom County. I have worked with Amy and the Security Solutions team on countless projects over the past few years. I have never had a bad experience working with Security Solutions whether coordinating projects with Amy, having keys made, or meeting technicians at many different condo associations for fire alarm/sprinkler testing. Amy and the rest of their team are very friendly, easy to work with, and very professional. I highly recommend them!
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Bob George
I am sorry to say that my experience with the home alarm department at Security Solutions NW was rediculous. It took months to finalize the equipment, and then at the last minute they required a very complex contract to be signed with out any possibility of modification, although it was very much in their favor. I would not recomend anyone to use their alarm system based on this experience.
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Olana Minka
WARNING: Do a credit card transaction and they hire a 3rd party company to track down you contact info to junkmail you. I filed a report with visa
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Grant Snyder
Security solutions that matter