Wise Locksmith

19510 Bothell Everett Hwy, Bothell, WA 98012, USA

Address:	19510 Bothell Everett Hwy, Bothell, WA 98012, USA
Phone:	+1 425-877-1729
Site:	wiselocks.com
Rating:	3.9

Location

Photos 100

Reviews 8

Tyler Bergan

My wife is in real estate and has successfully used Wise Locksmith in the past. So I thought I’d use them for rekeying a rental unit of ours. I was clear to the scheduler that it was for a rental unit where I left a key lock box on the door and gave them the passcode to the lockbox. The scheduler did not have a problem with the plan. On the scheduled date they for some reason couldn’t find my unit so they left. I call the scheduler back, reconfirmed the information they already had written down and they said they would be out the next day. The owner Chris is able to find the unit this time and gives me a call when he arrives. Chris tells me it is their policy that they cannot rekey without the owner on premise in order to avoid theft. I can understand the policy and it makes sense, but it would have been rather nice to know when I told the scheduler I wouldn’t be there. Chris mentions I have to be onsite or he’ll walk away from the job. I certainly was annoyed, but told him to “OK, walk away then” and nothing more. My phone history shows this was at 12:19PM. My renter calls me at 3:06PM and tells me there is a key broken off in the lock of the door, preventing him from getting into the home. Chris with Wise Locksmith says he didn’t see a key broken off in the lock when he was there and had no knowledge of how it happened. It’s just an amazing coincidence that it happened within the 3 hours of him being there and not in any of the previous 11 years I’ve owned the home. I had to hire another locksmith that could come out immediately to let my renter in and charged me an additional $70 to remove the broken key. I should report Chris for vandalism, but without video proof and the damage only worth $70, it’s certainly not worth the effort. But, I want his prospective customers to know what type of character the owner of Wise Locksmith represents. Even on the most frustrating of days, this is completely unacceptable behavior from a locksmith.

benny andthejets

Chris Weissman is the WORST locksmith I have ever had to deal with, and I regret calling him. He never notified me of any estimate and went ahead and did whatever without my consent. I am a home manager and he came and said whatever he wanted to my tenant and did what he felt like. I didnt authorized any work order, nor was I aware of what was going on. I last talked to him in September 2009. We talked about changing the locks but I asked for an estimate first. He called me on Feb. 2010 and told me over the phone how much I owed him, and asked me when I would pay it. This came out of the blue and I was not expecting it. I hadnt spoken to him in the past few months! The bill was over $1,100... he told me to pay or he was going to call the police on me, and I was going to be arrested... I have never heard this before in my life! He told me he needed to pay so I could support his business payment, house payment, truck payment, his pet expenses, and his girlfriends ring down payment... It sounded to me like he needed cash quick and this was the scheme he cooked up. I have called him for his services a few time and for different houses. He might have the impression that he can scam a large amount of cash through me. All the other times I called him he gave me an estimate and notified me by phone when he was on the property. All in all I never expected this from him. I STILL have not gotten an bill from him... he just wants my credit card or bank info over the phone. He has been calling me every few min. on my cellphone and I have phone records to prove it. He is now harassing me and wont leave me alone. I feel very threatened, especially since this is the first DAY I have been told my bill!

Pat Andersen

Wow what a great locksmith. I live in Olympia and my mother lives in Lynnwood. We thought she lost the fob (which she has done a couple of times before) for her Prius. None of the fobs she had worked. We put a new batteries in all of them, but none worked. So I arranged for Wise locksmiths to go to her car and program a fob to fit her car. Again, Im arranging all of this from 85 miles away on the phone. They discovered her car battery was dead, despite the fact that we had just spent over $200 for a new battery at Toyota. In any case, they got someone to charge her car and found that an existing fob then worked. They could have taken us to the cleaners, but they were honest and professional in the several interaction I had with them. I am totally impressed.

Michael Thompson

Someone attempted to steal my vehicle with a screwdriver and broke it off in my ignition. I called 2 dispatch locksmiths prior to Wise. The first technician did no work said hed need to do some research and come back. An hour later the dispatch told us he cant help us. The second tech we called never even showed up. We called Wise Locksmith out and they were timely and professional. The technician was able to drill out my damaged ignition and give me great information to save money sourcing my own part. The new ignition was rekeyed and ready for pickup an hour after I dropped it off. I am so glad to have my vehicle working and the folks at Wise were a pleasure to work with! Thank you!

Juliann Flora

WOW! I had such a great experience with Wise Locksmith. I had gotten my car stolen and the people who stole it messed up the ignition key, so I went straight to Wise Locksmith. Josh, the guy I worked with throughout the whole ordeal, was absolutely fantastic. He walked me through everything he was going to do, and when we had issues (which we did, but they werent his fault), he was sure to follow up with me via phone consistently to ensure I came back so he could fix it. Once I got back to the shop, he fixed the issues within 30 minutes! He had amazing customer service, and was a genuine hard worker and good person. Thanks, Wise Locksmith!!!

Anthony Opsata

Chris was referred to me by a customer of his who recommended him very highly. I called him to replace a front door deadbolt that I thought had been damaged. After a quick moment studying the lock Chris knew what the issue was, and a minute later it was fixed! No need for new hardware. He made the trip out to Shoreline from his office near Thrashers Corner, repaired the lock, and didnt charge me! Its hard to find good folks like Chris, I highly recommend him.

Mark Salas

My 2000 Land Rover Discovery key was cracking. The dealership wanted almost $1000 dollars for a new key and ignition replacement. I just needed a simple key cut. I came to this shop and they had a key and it was under $10!!! The guy cutting the key was super nice and friendly plus he saved me hundreds of dollars! I definitely recommend this shop.

Adam Stauffer

The staff was really friendly and the service was prompt. We needed two car key fobs programmed and they had it done in fifteen minutes. They work like a charm. Pricing is very competitive as well. They were even nice enough to contact me and move up my appointment when someone else cancelled. A very good experience all around.