FedEx Ship Center

22028 26th Ave SE Suite 102, Bothell, WA 98021, USA

Address:	22028 26th Ave SE Suite 102, Bothell, WA 98021, USA
Phone:	+1 800-463-3339
Site:	local.fedex.com
Rating:	2.9
Working:	9AM–6:30PM 9AM–6:30PM 9AM–6:30PM 9AM–6:30PM 9AM–6:30PM 9AM–5PM Closed

Location

Photos 27

Reviews 25

ratdvek

Spoke to two FEDEX representatives by phone today who told me my package was in the Bothell, WA facility and could be picked up. I drove twenty miles to get the package and I was told that the package was in a container and it would not be unloaded until the next day. There was nothing they would or could do about it. At that point, it was not a matter of what she was saying, it was how she was saying it. She was discourteous, blunt, and didnt give a crap. I asked why they do not make their direct line available. She said, because they were too busy. She said this while a co-worker stood nearby and absolutely no other customers in the place. I told her they needed to be giving out consistent information because presumably they have the same computer database access. One of her responses was, "Well, to tell you the truth you were probably speaking to a person in another country." A bit of a racial slam I would say. Certainly a knock against FEDEX. She walked away not wanting to discuss it further with me. Seriously just walked away. Its worth mentioning that one of the customer service people I spoke to stated that the original delay with shipping was because the Pope was in town. My delivery was to Washington state, not Washington DC. A completely wasted hour and a half traveling to and from FEDEX in Bothell, WA.

Sheryl Enyeart

If I could give zero stars I would. The man that was working this morning was very unfriendly and was actually pretty rude. When he finally brought out our package he set it on the counter hard. I let it go but then he did it again! I told him to please not do that because it is fragile. He LAUGHED at me and said its fine because it is packed in there. I told him its still fragile and it doesnt matter. He said he was sorry but in the most pretentious tone imaginable. I wish I got his name because I would have called and talked to his supervisor.

Dave Miller

A guy showed up at my door rang the doorbell and took off before I could even get downstairs Ive been waiting for my credit card for 2 weeks it was supposed to come 3 to 5 business days I need your driver to come back now right now I do not know where to go to pick it up I cannot get there I do not drive I need your driver to come back right now right now right now right now

Alex Jessup

Priority overnight shipping... Fiancées engagement ring was due to be shipped back after being resized, shipped on a Friday, been sitting at their Bothell distribution center since early Saturday morning, wont arrive until Monday. What is the point of offering *Priority* *Overnight* shipping if it is neither overnight nor a priority for them?

jay levin

package guaranteed delivered Friday before super bowl. package was routed from east coast to Indiana, back to east coast again before heading to Seattle. package arrives Saturday afternoon at location 10 min from my house and they dont deliver it. now they are closed on super bowl Sunday and my guaranteed delivery was useless.

Erin Peterson

Fedex is so Damn stupid my Package is sitting in a warehouse 5 miles from my house and because they told the shipper it would arrive on the 5th of Nov. It is going to sit down there for 2 damn days what shipping company does this and they tell me I cant go down and pick the thing up

3ddie21

Screw you FedEx this is bullsh*t I order my stuff and it sits at you facility for 3 days. You guys are a bunch of idiots sitting on you lazy asswith my package in it. Seems like you will always wait till the estimated time to deliver my packages

Andy Severns

Paid $10 for 3 day shipping so Id get my Newegg package on my day off. My package made it from Indiana to Seattle in 24 hours. The next day it went from Seattle to bothells sorting facility where it sat for 3 and a half days...

Anthony Leisner

Dont bother coming here on a Saturday to pick up your package. Even though my package was at the facility I was told that they are unable to find it though "Its here "

James LauRae

Poor customer sercive, no greeting or acknowledgment when I entered the building. Only 2 other customers and cant even say "hello."

Allen Essensa

Very good. Ive used them over the years for printing, copying and enlarging. Theyve always provided quick, quality service.

Ryan Clausen

Never trust fed ex. They never ship on time and dont care about services. Plus most expensive. These guys are ripoffs!!!!!!

brooks brooks

Thank you to the Bothell team for always giving their all and working so hard to deliver our packages!

Gregory Frenkel

Useless! Use UPS instead. Too frustrated to even get into the details.

J Pod

I sent a package, they took it in quickly, not much else to say