Address: | 4101 Harborview Dr, Gig Harbor, WA 98332, USA |
Phone: | +1 253-851-8501 |
Site: | ghautoservice.com |
Rating: | 4.4 |
Working: | 7:30AM–5PM 7:30AM–5PM 7:30AM–5PM 7:30AM–5PM 7:30AM–5PM Closed Closed |
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K Me
Decided to try this shop simply off the reviews online, and I definitely wont be making that mistake again. We brought in our car for diagnostic on the check engine light and they blew it out of proportion to go as far as saying we had a junk engine and EVERYTHING needed to be replaced. To change a belt that was causing the check engine light to come on was a grand total price of $1500. Our car is very well maintained, even spoiled, and certainly not junk. This particular issue was solved by us with a total cost of $50 and some elbow grease. (The only reason we had gone to the mechanic in the first place is because it is a foreign car and we wanted to make sure everything was in tip top shape and it wasnt something major.) I would not recommend this shop to anyone as they tried to overcharge and mislead us about the condition of our car, while talking down to us like we were complete idiots, I cant imagine what they get away with on a daily basis.
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Jana Brooks
Thank you tons Gig Harbor Automotive!! I had new brakes put on my 2004 Honda Accord in 2013 from AMCO. They squeaked horribly off & on right after they were done. AMCO re-looked @ them & told me they were fine & that it would take a little to break them in. Then I had So. Tacoma HONDA take a look at them when it was in for the 75,000 mile service. Again, told there was nothing wrong. The problem became worse & worse until I finally called So. Tacoma Way Honda. They wanted $1,000 to "diagnose" the problem & then quoted me for breaks & tie rods but didnt want to make repairs w/o my agreeing to replacing a timing belt (which I didnt need); a total of approximately $3,500 in repair. You diagnosed my issue of AMCO installing the WRONG brake parts on my car & did a $90,000 mile service for $1,956. Thank you so much for being honest and saving me $ 2,545!!!!!
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Ann Marie Eberhart
Would give a MINUS 5 if possible as they are excellent SCAM ARTISTS! They have ripped off my elderly parents a couple of times before we got involved and saw what was happening. Tried to get them to make things right, but they wouldnt. Took the car and receipts to another honest mechanic in town, and they were shocked to see what had been done. DO NOT GO HERE - they dont fix your vehicle and charge you a lot to boot!
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Gene Barkin
My car had several problems (corroded brakes from launching a boat, an A/C that output hot air, a broken gear selector indicator) and it was not only repaired, but it was done two days early! Quick, thorough and efficient. ... and from a later service: fast, friendly, fair and thorough. They found and fixed a faulty ignition coil (and changed my oil while they were at it)... in one afternoon.
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Pat L
Dropped off car (had appointment) for diagnosis of issue, expected estimate by phone followed by repair. They called with estimate and said I would have to make another appointment and return another day for actual service, even though I didnt need it back right away. Went to dealership for repairs and it was $400 cheaper than GH Auto.
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Conner Wright
Lied through their teeth trying to rip my family off... A $57 Wheel Bearing was going to be $650 just for the part, then they added on an extra hour of labour. The bill was going to be $1100. I got the job done from an HONEST mechanic for $300. Never, EVER, will go there again !
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Leonard Hill
Ive been bringing my vehicles to Gig Harbor Automotive for more than five years, most recently yesterday. The experience has always been positive. Brian and his team do very good work and stand behind it. Id recommend them to anyone.
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Anonymous User
Brian Smith purchased the business recently - prior to that it WAS women-owned...Nancy Records took over the business when her husband, Ron, passed away several years ago. I wouldnt take my vehicle anywhere else.
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Jeanie Engelland
My Lexus has 193,730 miles on it and runs great because of the excellent automotive services provided by Gig Harbor Automotive. My goal is 250,000 miles and I know Gig Harbor Automotive will help me get there!
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Anonymous User
Five Stars! I have to say as a women I am Leary of where I take my car. After going to Gig Harbor Auto Repair, they not only are honest, but knew what they were doing as well. Great small business to support.
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Vincent Crow
Exact diagnosis; Cost estimate in-line with actual charges; Most importantly my ride runs as good as new. Plus, the welcoming, pleasent and responsive staff make Gig Harbor Automotive my first and only choice.
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Betty Rust
I took my 2011 Hyundai Sonata to Gig Harbor Automotive for the first time last week. They did a great job, were very friendly and professional. I will definitely return there for the next service.
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Steve Quandt
I was in Wisconsin, my wife in Gig Harbor with a flat tire on our car. Not only fixed the tire quickly also found some inoperative lights and fixed those as well. Great place!!!!
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Bo mullen
As a small business owner in Gig Harbor I always look locally for help first. These guys took such great care of myself and my vehicle I wont go anywhere else. Thank you!
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Seok Nichols
great service for my Acura TLX 2015. So nice to have local technicians do maintenance instead of having Acura dealership charging over $300-$400 for routine service.
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Tony DeMarco
First time in the shop for my Vehicle. Great service, done on time with no surprises. This will be my "go To" shop from now on and would recommend them to anyone.
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Vincent Crow
Always professional, always friendly, always done right.
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Allie Smith
Fantastic customer service and a great team!
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RCW Construction Gig Harbor
A fantastic place to take your car.
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Olaf Schmeiss
Hassle free and economical
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Paul Brouillet
Top notch!